Spurn the Spammers! Clout the Clods!


[Peter Corless: Home Page] [FAQ] [Author] [Traveller] [Nerd!] [Poet] [Pendragon]

Broadcast Spams

Nothing drives me more batty than getting unsolicited junk mail. Physical junk mail is rotten enough -- it filled mailboxes and dumpsters. Electronic junk mail is even worse to my mind. It's a violation of my mental mailbox, which is like knocking on my forehead and trying to sell me something to steamclean my carpets. A "spammer" in this context is any marketeer who dares to send me unsolicited broadcast emails in the hope that I'll be a "hot prospect" or a "lead" on his misguided cold-calling mission from Mephistopheles.

However, people can be spammers by not realizing what they're doing and copying the wrong alias too. For them, I usually cut a bit of slack and just hit "delete". But for the folks who do it on purpose, I show indignance and ruthless ill humor. [Evil grin!]

Narrowcast Spams

There is another type of net cretin who is even worse than the "silicon snakeoil salesmen", and that's the abusers of people's psyches, whether in abusive posts, emails, or chat groups. These folks are wretched, and their attempts to bring others down to their level do quite often suck any humor out of an otherwise pleasant diversion on the Internet. They can be the kind of person who shouts out "Who's female and horny?" in all caps, in the middle of a discussion about politics, or someone who otherwise thinks they were born to be the center of (your) attention.

To these and all other type of net-barbarians, I have prepared the following statement. I often give a copy to female friends who want to notify pawing Letharios that the Internet falls just as much under the jurisdiction of civil and criminal law as the neighborhood tavern.

Responding to Spams

Well, without further ado, here's my response to interlopers on my happiness:

[Insert the following paragraph if this is a commercial solicitation] [Insert the following paragraph if this is a personal harrassment] [Finish the letter with a general claim of your rights and actions. If necessary, state you are making copies to the FCC, Postal Service, government or online service representatives or other ombudspersons. I send my messages to the FCC to "fccinfo@fcc.gov" and to the US Postal Service, for now, at "customer@email.usps.gov". Neither of these addresses has ever responded, but this might change if enough consumer demand warrants special addresses set up for handling complaints of spams or harrassment. I also cite the online law references, so people can read the skinny for themselves.] For interpersonal harrassment, I usually just drop off the line about the method used to obtain the email address (if its obvious) and found it works just as effectively. I've also found it more effective for someone other than the harrassed person to send it to the harrasser. Usually a sysadmin, forum administrator, or just a friend can be recruited. Somehow, it lets the harrasser know someone else (usually in an "official" capacity) is aware of their activities. Psychologically, it now becomes a two-on-one against the psychic bully, and they don't like the feeling at all! A few nasty barbs as a closing shot, but watch -- away they go!

Other things to do:

By the way: There is even a product to hit back at people who spam you:

Hopeful Words

Even though I do present some quite serious stuff above, I can say I haven't had to use anything too serious to get people to remember their mother's childhood admonitions to "play nice!" Most folks on the Internet are just looking to see how far they can push your boundaries. Once clearly established, most folks back off. Some even -- *gasp*! -- apologize for their rude behavior! Regardless, they haven't been able to spoil the party yet for me.

The Internet, email, and the Web are great new communications media. Let's not muck them up folks. ;-)

-Pete.


Copyright © 1997 Peter Corless -- pcorless@cisco.com -- 18 July 1997