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Cisco Resource Manager 1.1
Release Notes for Windows NT

Cisco Resource Manager 1.1
Release Notes for Windows NT

This document discusses Cisco Resource Manager 1.1. Use this document with the Cisco Resource Manager 1.1 Installation Guide for Windows NT.

This release notes document consists of the following sections:

Note This release note was produced on January 23, 1998. For more recent release note information, check Cisco Connection Online (CCO) for updates. Refer to the last section in this release note for access information.

Hardware and Software Requirements

Make sure your server meets the following hardware and software requirements and software compatibility recommendations.

Hardware Requirements

The hardware platform, memory, and disk space requirements for the Resource Manager server are

Software Requirements

The software requirements for Resource Manager are

The following software is recommended:

Note The order in which you install the recommended software is crucial to the successful installation of Resource Manager. You must install the software in the following order, or you could disable your system.

Step 1 Install Microsoft Windows NT Server 4.0 or Microsoft Windows NT Workstation 4.0.

Step 2 Install IIS 2.0.

Step 3 Install Service Pack 3.0.

Step 4 Install IIS 3.0.

Step 5 Install Internet Explorer 4.0 if this is your selected browser.

Step 6 Reboot your system.

Supported Device Import Software

Resource Manager lets you import device information from both local and remote network management databases, identified in Table 1 and Table 2, respectively.

Resource Manager can be installed on the same machine as HP OpenView, CiscoWorks 3.x, and CiscoWorks for Switched Internetworks (CWSI) without any compatibility problems. If you plan to install all products on the same machine, check the compatibility notes of each product.

For remote device imports, the remote server must be a Solaris, HP-UX, or AIX machine. Resource Manager does not support remote device imports from Windows NT machines.


Table  1: Supported Software for Device Import from a Local Network Database
Software Version
HP OpenView Network Node Manager 5.0, 5.01
CiscoWorks for Switched Internetworks (CWSI) 1.3, 2.1
Castlerock SNMPc 4.1n, 4.2.04

Table  2: Supported Software for Device Import from a Remote Network Database
Software Version
HP OpenView 4.11, 5.0, 5.01
CiscoWorks 3.2, 4.0

Supported Browsers

Resource Manager is supported on the browsers shown in Table 3.


Table  3: Browser Requirements and Versions
Browser Version1 Operating System

Netscape Navigator2

 3.03 Solaris 2.6, Solaris 2.5.1
3.04 Windows NT 4.0, Windows 95
4.03 Solaris 2.6, Solaris 2.5.1, Windows NT 4.0, Windows 95, HP-UX 10.20, and AIX 4.2

Microsoft Internet Explorer3

3.02 Windows NT 4.0, Windows 95
4.0 Windows NT 4.0, Windows 95

1 Supported Japanese operating systems and versions are Solaris 2.5.1, Windows 95, Netscape 3.01, and Microsoft Internet Explorer 3.0.
2 With Java and JavaScript enabled.
3 With Enable Java Programs and Active-X Scripting enabled.

Resource Manager Supported Devices

Resource Manager supports the devices listed in Table 4. See the "Cisco IOS Versions Supported" section for information on which Cisco IOS versions are supported. See the "Devices Supported by Software Management" section for the devices Software Management supports.


Table  4: Supported Devices
Routers and Access Servers Switches Hubs
Cisco CiscoPro Cisco CiscoPro
CS500 Viper Switch CPW16, ESP2015 FastHub 300 and FastHub 100+Series FastHub 316T, 316C, 3116, 216T, 116T, 116C, 1116
741, 742, 743, 744, 751, 752, 753, 761, 762, 765, 766, 771, 772, 775, 776 CPA741, CPA742, CPA743, CPA744, CPA751, CPA752, CPA753, CPA761, CPA762, CPA765, CPA766, CPA771, CPA772, CPA775, CPA776 Catalyst 1200, 1220, 1600, 1700, 1800, 1900, 2200, 2600, 2820, 2900, 2910, 2926, 3000, 3001, 3011, 3100, 3200, 3500, 3900, 5000, 5002, 5301, 5500, 5505
1000, 1003, 1004, 1005, 1020 CPA1000, CPA1003, CPA1004, CPA1005, CPA1020 Etherswitch 1000, 10/100, 1200, 1220, 1400, 1402, 1408, 1420, 1422, 1428, 1442, 1448, 1600, 1601, 1900, 2100, 2200 CPW1100, CPW1200, CPW1220, CPW1400, CPW1402, CPW1408, CPW1420, CPW1422, CPW1428, CPW1442, CPW1448, CPW1600, CPW1601, CPW1900, CPW2200
1601, 1602, 1603, 1604 CPA1601, CPA1602, CPA1603, CPA1604 Workgroup concentrator 1000, 1100, 1400
LS1010, LS2020
2500, 2501, 2502, 2503, 2504, 2505, 2507, 2509, 2510, 2511, 2512, 2513, 2514, 2515, 2516, 2517, 2518, 2519, 2520, 2521, 2522, 2523, 2524, 2525, 2501CF, 2502CF, 2501LF, 2502LF CPA2500, CPA2501, CPA2502, CPA2503, CPA2504, CPA2505, CPA2507, CPA2509, CPA2510, CPA2511, CPA2512, CPA2513, CPA2514, CPA2515, CPA2516, CPA2517, CPA2518, CPA2519, CPA2520, CPA2521, CPA2522, CPA2523, CPA2524, CPA2525, CPA2501CF, CPA2502CF, CPA2501LF, CPA2502LF Stratacom BPX, IPX, IGX (Version 8.1 and later)

StrataCom Axis (Version 2.1 and later)
2102, 2202
3000, 3620, 3640, 3101, 3102, 3103, 3104, 3202, 3204 CPA3620, CPA3640

4000, 4000-M, 4500, 4500-M, 4700, 4700-M CPA4000, CPA4000-M, CPA4500, CPA4500-M, CPA4700, CPA4700-M
AS5200, AS2509RJ, AS2511RJ, AS5300 access servers
7000, 7010, 7204, 7206, 7505, 7506, 7507, 7513
Router IGS, AGS+, AccessPro RC, AccessPro EC, Router Gateway Server

Devices Supported by Software Management

The Resource Manager Software Management module supports Cisco IOS system software upgrades for the following devices:

Note PCMCIA external Flash card upgrades are not supported on RP-based 7000 devices.
Note Bootldr image upgrades are supported on 4500, 4700, 7000, 7200, and 7500 series devices. You can perform bootldr image upgrades only when you are upgrading the system software image on the device.

Cisco IOS Versions Supported

Full support is provided for devices running Cisco IOS Versions 10.3 to 11.2 only. Unless your devices are running at least Cisco IOS Version 10.3, all MIB values might not be supported. As a result, devices running versions of IOS earlier than 10.3 might not provide all device details in the inventory reports.

Documentation Information

The documentation for Resource Manager for Windows NT consists of

Customer documentation can also be found on the Cisco Enterprise Customer Documentation CD or on Cisco Connection Online (CCO).

Locating Updated Product Information

A CCO web page for Resource Manager contains links to marketing and technical documentation and includes the latest downloadable Resource Manager files. To find the latest Resource Manager information, point your web browser to the following location:

http://www.cisco.com/kobayashi/sw-center/netmgmt/rm-planner.shtml

Resource Manager Release Notes and Caveats

This section contains the notes and general caveats that apply to Resource Manager on Windows NT operating systems. It consists of the following sections:

Note For your reference, identification numbers follow the description of some caveats. If you need to contact your technical service representative about any of the caveats, refer to the identification number (in the format [CSCdjnnnnn], where nnnnn is a 5-digit number) to speed the resolution of any questions or situations you might encounter.

Server Caveats

Resource Manager relies on host-name-to-IP-address lookup for accessing devices and interacting with the web server. The lookup mechanism used by the Resource Manager server must guarantee that all host name lookups for a given IP address always return the same string for all environments in your network. See the Cisco Resource Manager 1.1 Installation Guide for Windows NT for more information about server requirements.

Although not recommended, if you install Resource Manager on a Windows NT server that is a primary or backup domain controller, you must include the domain name as part of the user name. For example, if the primary or backup domain controller on which you installed Resource Manager manages a domain named XYZ, when logging in to Resource Manager, you must specify the following user name:

XYZ\admin

General Installation Caveats

The following caveats describe installation issues.

Installing Resource Manager with CiscoWorks for Switched Internetworks

If you received Resource Manager as part of a bundled package with CiscoWorks for Switched Internetworks (CWSI), refer to Installing CWSI with CRM for installation instructions.

Resource Manager and CWSI Shared Components

If you install Resource Manager 1.1 and CWSI 2.1 as a bundled package, be aware that some components and processes are shared between the two applications. For more information, refer to Installing CWSI with CRM.

Halting Resource Manager Installation Procedure

If you stop the Resource Manager installation procedure before it completes, not all required components are installed and Resource Manager will not operate successfully. To recover from an aborted installation, start the Resource Manager installation procedure from the beginning. [CSCdj64037]

Cannot Start DbServer

If the Resource Manager database on your system is corrupted, the following error occurs in the Microsoft Event Viewer for the Source DbServer during Resource Manager installation:

***Error*** Assertion failed: 31110|File is shorter than expected.

The following message also appears in syslog.log: 

Dec 26 13:51:21 localhost dmgt[284]: 2095(W): Internal error: The Daemon Manager cannot execute application DbServer

If this occurs, you must restore the Resource Manager database from your backed-up copy of your database. [CSCdj63566]

Uninstalling Resource Manager

The Uninstall procedure displays a dialog box saying, "Installation will change the following setting of IIS ...", but then it restores the IIS settings that were in effect before Resource Manager was installed.

If you install Resource Manager 1.1 and CWSI 2.1 on the same machine as part of the CRM/CWSI bundled package, you cannot uninstall all of Resource Manager without first uninstalling CWSI. Refer to Installing CWSI with CRM for more information.

Software Management stores IOS images which are not removed by the Resource Manager uninstallation procedure. If you want to permanently remove Resource Manager, you need to remove these files manually.

Browser Caveats

If any screens do not look right, for example, if a graph looks awkward or text scrolls off a screen, reload or refresh the browser page. Usually, if you reload or refresh the page, the problem corrects itself.

Printing does not work reliably. To print an exact copy of a Resource Manager screen, use the Print Screen or Capture Screen function on your machine.

You might encounter display problems when running Java applets if you use a browser on a multiprocessor PC. To correct the display problem, refresh or reload the browser page, or force a window refresh. [CSCdj66427]

If your site operates behind a firewall that is filtering JavaScript, you might not connect successfully to the CCO home page if you select Home > Cisco Connection Online > Home Page. Instead, the CCO home page causes errors to be generated because of JavaScript references outside