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CiscoWorks for Windows 1.0 is a suite of integrated PC-based network configuration and diagnostic tools for small to medium-sized networks or remote workgroups that deploy from 5 to 50 Cisco devices.
This chapter provides the following sections on CiscoWorks for Windows applications and features:
The CiscoWorks for Windows Show Commands, CiscoView, and Health Monitor applications must run under HP OpenView. Configuration Builder can run as a stand-alone application or within the HP OpenView platform. CiscoView and Health Monitor applications use the Simple Network Management Protocol (SNMP) to monitor and control any Cisco device on the network.
Configuration Builder allows you to create configuration files for multiple Cisco routers, access servers, and hubs without requiring you to remember complicated command-line language or syntax for the devices. Using Configuration Builder, you can configure Cisco devices with the most common Cisco Internetwork Operating System (Cisco IOS) features. See Table 2-2 through Table 2-6 for a brief overview of supported Cisco IOS features.
Configuration Builder provides the following special features:
Since the release of Configuration Builder 1.1, several features have been added. Configuration Builder 2.0 allows you to configure Cisco hubs and access servers as well as routers.
You can perform the following configuration tasks for access servers:
Configuration Builder generates and stores these files in the \data directory:
Configuration Builder generates and stores these files in the \data\snapin directory:
The \data\srb directory contains files with the extension *.srb. These files define remote source-route bridging (SRB) groups.
The \data\sdlc directory contains files with the extension *.s. These files define synchronous data-link control (SDLC) tunnel groups.
![]() | Caution If you create additional Configuration Builder icons through the Windows Program Manager, be sure to include the directory name in which you installed Configuration Builder 2.0 and the ciscocb.exe command. The working directory must specify the \data subdirectory. |
The Configuration Builder main window is illustrated in Figure 2-1. The number and type of network icons displayed in the main window will vary according to your network configuration.

The main window consists of the following elements:
| Items | Explanation |
|---|---|
| New | Create a new configuration file. |
| Open | Open an existing file. |
| Close | Close an existing file. |
| Save | Save changes to a file. |
| Save Backup | Create a backup of a configuration file. |
| Save As Text | Save a configuration file as a text file so it can be edited with a word processor or stored on a network server. |
| Delete | Delete a configuration file. |
| Communication Timeouts | Specify the timeouts to be used for transfer of data from Configuration Builder to the router. |
| Send | Send a configuration file to a local or remote router. |
| Print a configuration file. | |
| Print Setup | Set up printer parameters. |
| Exit | Exit Configuration Builder. |
| Item | Explanation |
|---|---|
| Guided Configuration | Step through the guided configuration. |
| Basic | Set basic system parameters, including host names, passwords, and banner. |
| SNMP | Specify Simple Network Management Protocol (SNMP) parameters for network management data, set community strings, and restrict SNMP access to the router. |
| Priority Queuing | Create new priority output queuing lists or import snap-in lists. |
| Modify Interfaces | Add or delete router interfaces and specify router type, software version, and image type. Specify device interfaces and lines. Change the sequence of the guided configuration. |
| Add Commands | Configure advanced features and features added in later Cisco IOS releases. |
| Hub | Enable hub configuration features. |
| Item | Explanation |
|---|---|
| IP: -Configuration -Routing Protocols -Access Lists | -Configure primary and secondary IP addresses. -Configure Routing Information Protocol (RIP), Interior Gateway Routing Protocol (IGRP), and/or Open Shortest Path First (OSPF). -Create new access lists or import snap-in lists. |
| DECnet: -Configuration -Options | -Configure DECnet areas and nodes and assign costs to interfaces -Determine minimum and maximum routing costs. |
| AppleTalk: -Configuration -Distribute-Out Filters | -Configure AppleTalk addresses, cable ranges, and zones -Create access lists for filtering AppleTalk packets. |
| IPX: -Configuration -Access Lists -SAP Filters | -Configure IPX addresses. -Create new access lists or import snap-in lists. -Create new SAP filters or import snap-in lists. |
| XNS | Configure Xerox Network Systems (XNS) addresses. |
| Banyan VINES | Configure Virtual Integrated Network Service (VINES) addresses. |
| ISO CLNS (OSI) | Configure International Organization for Standardization (ISO) Connectionless Network Service (CLNS) addresses and areas. |
| Item | Explanation |
|---|---|
| Line Characteristics: -Chat Script Manager -Line Configuration | -Configure modem or login chat scripts -Configure line characteristics for TTY and auxiliary lines. |
| Remote Node: -Extended BootP Manager -ARA -Line Configuration | -Configure an access server for BootP to allow SLIP and PPP requests from clients. -Configure AppleTalk Remote Access (ARA). -Configure remote nodes for TTY and auxiliary lines. |
| Terminal Services: -LAT Manager -XRemote Manager -Line Configuration | -Configure Local Area Transport (LAT) -Configure XRemote protocol. -Configure terminal services for console, TTY, auxiliary, and virtual terminal lines. |
| Security: -Local User Name Manager -TACACS Manager -Line Configuration | -Assign user names and passwords. -Configure login method, line passwords, PPP authentication, and assign IP access lists. -Configure security for console, TTY, auxiliary, and virtual terminal lines. |
| Dial-on-Demand: -Dialer Rotary Group -IP -IPX | -Configure the dialer rotary group. -Configure dial-on-demand routing (DDR) for IP. -Configure DDR for IPX. |
| Protocol Translation | Configuration protocol translation features. |
| Item | Explanation |
|---|---|
| Transparent Bridging: -Configuration -Bridge Groups | -Configure transparent bridging. -Create bridge groups and set spanning-tree and circuit options. |
| Source-Route: -Simple -Remote | - Configure simple source-route bridging (SRB) options. - Configure remote SRB options. Remote source-route bridging provides multiple router configuration capability. That is, equivalent statements in the configuration files of devices in the same virtual ring are automatically updated. |
| SR/TLB | Configure source-route translational bridging (SR/TLB). |
| Item | Explanation |
|---|---|
| Wide-Area Protocols | Configure wide-area network (WAN) protocols, including High-Level Data Link Control (HDLC), Point-to-Point Protocol (PPP), X.25, Frame Relay, and Switched Multimegabit Data Service (SMDS). |
| Dial-on-Demand | Configure dial-on-demand routing (DDR) destination subnet, subnet mask, telephone numbers, destination router IP address, and timers. |
| Dial Backup | Configure dial backup interfaces and delay options. |
| SDLC Transport | Configure devices for SDLC transport, a subset of serial tunneling (STUN). Provides multiple router configuration capability. That is, equivalent statements in the configuration files of other SDLC devices are automatically updated. |
| Item | Explanation |
|---|---|
| By Protocol | Display configuration commands grouped by protocol type. |
| By Interface | Display configuration commands grouped by interface. |
| Configuration | Display the configuration as a text file. |
| Toolbar | Display or hide the toolbar. |
| Status Bar | Display or hide the status bar. |
| Expert Mode | Select expert mode to enable an additional path for configuring global access server features. |
| Item | Explanation |
|---|---|
| Cascade | Resize and layer windows so that each title bar is visible. |
| Tile | Resize and arrange windows side by side. |
| Arrange Icons | Evenly arrange icons. |
| file selection | Select a previously opened configuration file. |
| Item | Explanation |
|---|---|
| Contents | Open the Configuration Builder help system table of contents. |
| Cisco Support Information | Find out how to contact Cisco Systems for product support and how to obtain additional documentation. |
| Using Help | Learn how to use the online help system. |
| About Configuration Builder | Display Configuration Builder software release and copyright information. |
Show Commands allows you to quickly display detailed system and protocol information for Cisco devices without requiring you to remember complicated command-line language or syntax.
You can display the following system information for Cisco devices:
You can display detailed information about Cisco device interfaces that are configured to support the following protocols:
The Show Commands main window is illustrated in Figure 2-2.

The Show Commands main window consists of the following elements:
| Items | Explanation |
|---|---|
| Close | Closes Show Commands window. |
| Save | Save changes to a file. |
| Save As | Save Show Commands output to a new filename. |
| Connect | Connect to a specific device. |
| Send a Show Commands screen display to a printer. | |
| Print Preview | View the file before printing. Zoom in or out and scan pages. |
| Print Setup | Set printing options. |
| Exit | Exit the Show Commands application. |
| Items | Explanation |
|---|---|
| Copy | Copy text from an active window. |
| Select All | Select all text within an active window. |
| Find | Find a keyword within an active window. |
| Items | Explanation |
|---|---|
| Toolbar | Display or hide the toolbar. |
| Status Bar | Display or hide the status bar. |
| Show Command Palette | Display the Show Commands Palette floating window. |
| Items | Explanation |
|---|---|
| Show! | Use the Show! command to display the Show Commands window. From the Show Commands window, execute and display output from a specific show command. |
| Item | Explanation |
|---|---|
| Cascade | Resize and layer windows so that each title bar is visible. |
| Tile | Resize and arrange windows side by side. |
| Arrange Icons | Evenly arrange icons. |
| Close All | Close all open Show Commands windows. |
| Refresh | Refresh the active Show Commands window. The time and date are updated. |
| window selection | Select a previously opened Show Commands window. |
| Item | Explanation |
|---|---|
| Contents | Open the Show Commands help system table of contents. |
| Help for Current Show Command | Open the help window specific to the active show command window. |
| Cisco Support Information | Find out how to contact Cisco Systems for product support and how to obtain additional documentation. |
| Using Help | Learn how to use the online help system. |
| About Show Commands | Display Show Commands software release and copyright information. |
Health Monitor is a dynamic fault and performance management tool that provides real-time statistics on device characteristics, interface status and utilization, and protocol utilization.
Health Monitor allows you to customize feedback on device and interface status via settings in the Preferences dialog box:
Health Monitor provides the following device and interface information:
The Health Monitor main window is illustrated in Figure 2-3.

The Health Monitor main window consists of the following elements:
| Items | Explanation |
|---|---|
| Connect | Connect to a specific device. |
| Preferences | Set threshold value, interface sorting, polling frequency, and timeout preferences. |
| Exit | Exit the Health Monitor application. |
| Items | Explanation |
|---|---|
| Status Bar | Display or hide the status bar. |
| Items | Explanation |
|---|---|
| Utilization | View interface utilization. |
| Protocols | Determine interface protocol usage. |
| Errors | View interface error rates. |
| Show | View show interface command statistics for an interface. |
| Item | Explanation |
|---|---|
| Contents | Open the Health Monitor help system table of contents. |
| Help on Current Tab | Open the help window specific to the active Health Monitor tab. |
| Cisco Support Information | Find out how to contact Cisco Systems for product support and how to obtain additional documentation. |
| Using Help | Learn how to use the online help system. |
| About Health Monitor | Display Health Monitor software release and copyright information. |
| Tab | Explanation |
|---|---|
| System | View information on restarts, device identification, contact information, and memory usage. |
| IfErrors | View interface error rates. |
| IfUtilization | View interface utilization. |
| IfStatus | Determine interface status (up, down, dormant, failure, test). Determine interface protocol usage. |
| Protocols | View traffic forwarded per protocol for a device. |
| CPU | Measure the device CPU load. |
| Environment | Check device temperature and power supply voltage. |
CiscoView provides a physical view of a device's back panel with real-time status indicated through message feedback in the status bar area and through changes in port colors. See the section "CiscoView Main Window" later in this chapter for more details.
You can select cards and ports and instantly obtain system information, device characteristics, interface statistics, configuration settings, and real-time operational statistics.
CiscoView provides the following features:
The CiscoView main window is illustrated in Figure 2-4.

The main window consists of the following elements:
| Items | Explanation |
|---|---|
| Open Device | Display the back panel of a new device. |
| Print the back panel display. | |
| Printer Setup | Set printer options. |
| device selection | Select a previously opened device. |
| Exit | Exit CiscoView |
| Items | Explanation |
|---|---|
| Refresh | Refresh the current display. |
| Rear View | Display the back panel of a device. |
| Items | Explanation |
|---|---|
| Device
-Show Commands | Launch Show Commands application for this device. |
| Port:
--Reset Port | Reset this port. |
| Items | Explanation |
|---|---|
| Device | Open the Health Monitor application for a specific device. |
| Card | Open the Health Monitor application for a specific interface card. |
| Port | Open the Health Monitor application for a specific port. |
| Item | Explanation |
|---|---|
| Device | Open an existing or new Configuration Builder file for a specific device. |
| Card | Open an existing or new Configuration Builder file for a specific interface card. |
| Port | Open an existing or new Configuration Builder file for a specific port. |
| Item | Explanation |
|---|---|
| Show Toolbar | Display or hide the toolbar. |
| Show System Information | Display or hide system information. |
| Show Legend | Display or hide the legend. |
| Device Property | Set the read-write community string and polling interval. |
| Item | Explanation |
|---|---|
| Contents | Open the CiscoView help system table of contents. |
| Cisco Support Information | Find out how to contact Cisco Systems for product support and how to obtain additional documentation. |
| Using Help | Learn how to use the online help system. |
| About CiscoView | Display CiscoView software release and copyright information. |
Context-sensitive online help provides you with step-by-step instructions on how to use CiscoWorks for Windows applications. The online help system also provides a glossary and keyword search capability.
Each dialog box has a Help button. Select the Help button to open a help window describing the purpose of the dialog box and the procedures to complete tasks specific to the dialog box. Links to overview material and related information may also be available, depending on the dialog box information requirements.
Select a data-entry field within a Configuration Builder dialog box and then press the F1 key to open a context-sensitive help window with information about the selected field. The Health Monitor and Show Commands applications provide F1 key functionality for general dialog box or tab information only. In CiscoView, press the F1 key while the mouse is positioned over a device to view information about that device type.
Each help window has a menu bar and a button bar. The menu bar provides standard MS Windows help functions for printing help topics, copying and pasting text from help topics, making online notes about particular help topics, and placing bookmarks.
The button bar provides the following buttons:
Many help windows have Overview and See Also buttons in the help window topic caption area. You can select the Overview button to obtain background information for the procedure described in the current help window. Select See Also to view a list of related topics and to go directly to those topics from the current help window.
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