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Introduction

Introduction

This publication lists and describes system error messages for the router and communication server products, and the protocol translator feature. The system software sends these error messages to the console (and, optionally, to a logging server on another system) during operation. Not all system error messages indicate problems with your system. Some are purely informational, while others may help diagnose problems with communications lines, internal hardware, or the system software.

How to Read System Error Messages

System error messages begin with a percent sign and are structured as follows:

%FACILITY-SEVERITY-MNEMONIC: Message-text

FACILITY is a code consisting of two or more uppercase letters that indicate the facility to which the message refers. A facility can be a hard-ware device, a protocol, or a module of the system software. Table 1 lists the system facilities codes.

SEVERITY is a single-digit code from 0 to 7 that reflects the severity of the condition. The lower the number, the more serious the situation. Table 2 lists the severity levels.

MNEMONIC is a code that uniquely identifies the error message.

Message-text is a text string describing the condition. This portion of the message sometimes contains detailed information about the event, including terminal port numbers, network addresses, or addresses that correspond to locations in the system memory address space. Because the information in these variable fields changes from message to message, it is represented here by short strings enclosed in square brackets ([ ]). A decimal number, for example, is represented as [dec]. Table 3 lists the representations of variable fields and the type of information in them.

The following is a sample system error message:

%LINK-2-BADVCALL: Ints. TDR=[dec]

How This Guide Is Organized

The "System Error Messages" main section provides descriptions of error messages organized according to the particular system facility that produces the messages. Within each system facility section, messages are listed alphabetically by mnemonic. Each error message is followed by an explanation and a recommended action. If several error messages share the same explanation and recommended action, the messages are presented as a group followed by the common explanation and recommended action.

The last main section, "Miscellaneous Error Messages," covers error messages that cannot be categorized as system error messages because they appear when the system image crashes. System error messages appear only when the system remains operational.

The index of system error messages is alphabetized by facility-severity-mnemonic.


Table  1: Facility Codes
Code Facility
ALIGN Memory optimization in RISC processor
ARAP Apple Remote Access Protocol
AT AppleTalk
BGP Border Gateway Protocol
BRI ISDN Basic Rate Interface
CBUS ciscoBus controller
CIP FACILITY: Channel Interface Processor
ADAPTER Adapter processing
BSQ Buffer status queue processing
CBUS_ATTN ciscoBus controller statistics
CBUS_WRITE ciscoBus controller write support
CCA Channel card adapter
CLAW Common Link Access to Workstation
CONFIG Configuration processing
DIAG Diagnostic processing
DMA Direct memory access
INT Interrupt handler
LOVE CIP-to-Router statistics
MEMD Memory device
NEVADA Internal controller
SCB Storage control block
SCHED Multitasking scheduler
SLC Serial link controller
CLNS OSI Connectionless Network Services
COMP Point-to-point compression
CONTROLLER Controller
CSC2 CSC2/CSC3 CPU cards
DBUS dBus
DLSW Data Link Switching
DNET DECnet
DSPU Downstream physical unit
DUAL Enhanced Interior Gateway Routing Protocol
EGP Exterior Gateway Protocol
ENV Environmental monitor card for AGS+
ENVM Environmental Monitor for Cisco 7000 Series
FDDI Fiber Distributed Data Interface
FDDISTAT FDDI state
FR Frame Relay
GRIP XNS Routing Protocol
HD HD64570 serial controller
IGRP Interior Gateway Routing Protocol
IP Internet Protocol
IPRT Internet Protocol routing
IPX Internetwork Packet Exchange Protocol
LANCE STS-10X or IGS Ethernet interface
LANMGR IBM LAN Network Manager
LAPB X.25 Link Access Protocol, Balanced
LAT DEC LAT (Local Area Transport)
LINEPROTO Line Protocol
LINK Data link
MAILBOX ChipCom mailbox support
MCI Multiport Communications Interface
MK5 MK5025 serial controller
NIM Network interface module
OIR Online insertion and removal
OSPF Open Shortest Path First
PAD X.25 packet assembler/disassembler
PARSER Parser
PPP Point-to-Point Protocol
QLLC Qualified Logical Link Control
RCMD Remote commands
REGEXP Regular expression parser
REMIF Remote interface
RIP IP Routing Information Protocol
RSRB Remote source-routing bridge
SDLC Synchronous Data Link Control
SDLLC SDLC/LLC2 translation
SEC IP security
SLIP Serial Line IP
SNMP Simple Network Management Protocol
SSE Silicon switching engine
STANDBY Hot Standby Router protocol
STUN Serial tunneling
SUBSYS Software subsystems
SYS Operating system
TAC Terminal Access Control protocol
TCP Transmission Control Protocol
TMQ Inbound Terminal Port Queuing
TN Telnet
TR Token Ring
TUN Tunnel
UCODE Microcode
UTIL Utility
VINES Banyan VINES
X25 X.25
XNS Xerox Network Services

Table  2:
Error Message Severity Levels
Level Description
0 - emergency System unusable
1 - alert Immediate action needed
2 - critical Critical condition
3 - error Error condition
4 - warning Warning condition
5 - notification Normal but significant condition
6 - informational Informational message only
7 - debugging Appears during debugging only

Error message severity levels correspond to the keywords assigned by the logging global configuration commands that define where and at what level these messages appear. The default is to log messages to the console at the debugging level (7). For more information, see the system configuration chapter and descriptions of the logging command in the appropriate configuration guide and command reference publications.


Table  3:
Representation of Variable Fields in Error Messages
Representation Type of Information
[dec] Decimal number
[hex] Hexadecimal number
[char] Single character
[chars] Character string
[node] Address or node name
[atalk_address] AppleTalk address
[atalk_net] AppleTalk network, either 600 or 600-601
[enet] Ethernet address (for example, 0000.DEAD.00C0)
[inet] Internet address (for example, 12.128.2.16)
[t-line] Terminal line number in octal (or decimal if the decimal-TTY service is enabled)
[v-name] VINES name; or number (hex or decimal)

Error Message Traceback Reports

Some messages describe internal errors and contain traceback information. This information is very important and should be included when you report a problem to your technical support representative.

The following sample message includes traceback information:

-Process= "Exec", level= 0, pid= 17
-Traceback= 1A82 1AB4 6378 A072 1054 1860

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