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Table of Contents

System Error Messages for 11.3 T

How to Read System Error Messages

Error Messages

System Error Messages for 11.3 T

This section lists and describes the system error messages for Cisco IOS Release 11.3 T, up to and including 11.3(1)T. The system software sends these error messages to the console (and, optionally, to a logging server on another system) during operation. Not all system error messages indicate problems with your system; some are purely informational, while others may help diagnose problems with communications lines, internal hardware, or the system software.

This section only lists error messages for Cisco IOS Release 11.3 T that are not documented in the Cisco IOS Release 11.3 System Error Messages manual. For additional system error messages, refer to the System Error Messages publication.


Note This publication is only available through Cisco Connection Online (CCO) and the Documentation CD-ROM.

How to Read System Error Messages

The messages are organized according to the particular system facility that produces the messages. The facility sections appear in alphabetical order, and within each facility section, messages are listed alphabetically by mnemonic. Each error message is followed by an explanation and a recommended action.

System error messages begin with a percent sign (%) and are structured as follows:

%FACILITY-SUBFACILITY-SEVERITY-MNEMONIC: Message-text

FACILITY is a code consisting of two or more uppercase letters that indicates the facility to which the message refers. A facility can be a hardware device, a protocol, or a module of the system software. Table 1 lists the system facilities codes.

SUBFACILITY is a code relevant only to Channel Interface Processor (CIP) error messages. There are no CIP error messages listed in this document.

SEVERITY is a single-digit code from 0 to 7 that reflects the severity of the condition. The lower the number, the more serious the situation. Table 2 lists the severity levels.

MNEMONIC is a code that uniquely identifies the error message.

Message-text is a text string describing the condition. This portion of the message sometimes contains detailed information about the event, including terminal port numbers, network addresses, or addresses that correspond to locations in the system memory address space. Because the information in these variable fields changes from message to message, it is represented here by short strings enclosed in square brackets ([ ]). A decimal number, for example, is represented as [dec]. Table 3 lists the representations of variable fields and the type of information in them.


Table 1: Facility Codes
Code Facility
AAA TACACS+ Authentication, Authorization, and Accounting security
AIP ATM Interface Processor
ALIGN Memory optimization in Reduced Instruction-Set Computer (RISC) processor
AMDP2 Presidio Ethernet & Laguna Fast Ethernet
APPN Advanced Peer-to-Peer Networking
ARAP Apple Remote Access Protocol
ASPP Asynchronous Security Protocol
AT AppleTalk
ATM Asynchronous Transfer Mode
BAP PPP Bandwidth Allocation Protocol (BAP)
BGP Border Gateway Protocol
BRI Integrated Services Digital Network (ISDN) Basic Rate Interface
BRIMUX AS5200 BRIMUX board
BSC Binary Synchronous Communications mode
BSTUN Block serial tunneling
C1600 Cisco 1600 platform
C3600 Cisco 3600 platform
C5RSP Cisco Catalyst 5000 platform
CBUS ciscoBus controller
CDM Cable Data Modem subsystem
CI 75xx platform chassis interface
CIP facility Channel Interface Processor
CIRRUS_PM Slow speed async/sync port module
CLEAR Clear facility
CLNS OSI Connectionless Network Service
CLS Cisco Link Services
CLSDR Cisco Link Services Driver
COMP Point-to-point compression
CONTROLLER Controller
CPAD Compression service adapter
CPM Combo Port Module device driver
CSC2 CSC2/CSC3 CPU cards
CT3 Channelized T3 port adapter
DBUS Data bus
DIALER Dial-on-demand routing
DLC Data-link control
DLSw Data-link switching
DMA Direct memory access
DNET DECnet
DRP Director Response Protocol
DSPU Downstream physical unit
DSX1 Channelized E1 (Europe) and T1(US) telephony standard
DUAL Enhanced Interior Gateway Routing Protocol
DVMRP Distance Vector Multicast Routing Protocol
EGP Exterior Gateway Protocol
ENT_API Entity MIB API
ENV Environmental monitor card
ETHERNET Ethernet for the C1000 series
FDDI Fiber Distributed Data Interface
FLASH Flash nonvolatile memory
FR Frame Relay
FTC_TRUNK Cisco 3801 platform
GRIP Xerox Network Systems (XNS) Routing Protocol
HD HD64570 serial controller
HOOD LAN controller 100VG-AnyLAN interface
HP100VG 100VG-AnyLAN PA driver
HUB Cisco Ethernet hub
IBM2692 IBM Token Ring chip set
IFS IOS File System
IGRP Interior Gateway Routing Protocol
ILACC ILACC driver
INTERFACE_API Binary API for the interface descriptor block
IP Internet Protocol
IPC Interprocess Communication
IPFAST IP fast switching
IPRT Internet Protocol routing
IPX Internetwork Packet Exchange Protocol
IP-SNMP Simple Network Management Protocol specific to IP
ISDN Integrated Services Digital Network
LANCE Local Area Network Controller Ethernet
LANE LAN Emulation
LANMGR IBM LAN Network Manager
LAPB X.25 Link Access Procedure, Balanced
LAT DEC Local Area Transport
LEX LAN extension
LINEPROTO Line Protocol
LINK Data link
LLC2 Logical Link Control type 2
LNMC LAN network manager
LPD Line printer daemon
MAILBOX ChipCom mailbox support
MBRI Multi-BRI port module
MCI Multiport Communications Interface
MK5 MK5025 serial controller
MPA68360 VIP Multi-channel Port Adapter
MROUTE Multicast route
MUESLIX Mx serial application-specific integrated circuit (ASIC)
NIC100 NIC100 driver
NIM Network interface module
OSPF Open Shortest Path First
PA Port adapter
PAD X.25 packet assembler/disassembler
PARSER Parser
PIM Protocol-independent multicast
PPP Point-to-Point Protocol
QA Queue and accumulator
QLLC Qualified Logical Link Control
QUICC MC68360 Quad Integrated Communications Controller
RADIUS Remote Access Dial-In User Service (RADIUS) facility
RADIX Radix facility
RCMD Remote commands
RIP IP Routing Information Protocol
RSP Route Switch Processor
RSRB Remote source-route bridging
S4T68360 Four port synchronous serial adapter based on the 68360 processor
SCHED Scheduler
SDLC Synchronous Data Link Control
SDLLC SDLC/Logical Link Control type 2 (LLC2) translation
SEC IP security
SERVICE_MODULE Service Module
SLIP Serial Line Internet Protocol
SMRP Simple Multicast Routing Protocol
SNAPSHOT Snapshot dial-on-demand routing
SNMP Simple Network Management Protocol
SNMP_MGR SNMP Proxy
SSE Silicon switching engine
STANDBY Hot Standby Router Protocol (HSRP)
STUN Serial tunneling
SUBSYS Software subsystems
SWITCH Switch interface
SYS Operating system
SYSMGT System management
TAC Terminal Access Controller Protocol Access Control System
TBRIDGE Transparent bridging
TCP Transmission Control Protocol
TMQ Inbound terminal port queuing
TN Telnet
TN3270 TN3270 protocol
TR Token Ring
TUN Tunnel
UCODE Microcode
UNIX UNIX
UTIL Utility
VINES Banyan VINES
VIP Versatile Interface Processor
VPN Virtual Private Dialup Network
X25 X.25


Table 2: Error Message Severity Levels (Continued)
Level Description
0 - emergency System unusable
1 - alert Immediate action needed
2 - critical Critical condition
3 - error Error condition
4 - warning Warning condition
5 - notification Normal, but significant, condition
6 - informational Informational message only
7 - debugging Appears during debugging only

Error message severity levels correspond to the keywords assigned by the logging global configuration commands that define where and at what level these messages appear. The default logs messages to the console at the debugging level (7). For more information, see the system configuration chapter and descriptions of the logging command in the appropriate Cisco IOS configuration guides and command reference publications.


Table 3: Representation of Variable Fields in Error Messages
Representation Type of Information
[atalk_address] AppleTalk address
[atalk_net] AppleTalk network, either 600 or 600-601
[char] Single character
[chars] Character string
[dec] Decimal number
[enet] Ethernet address (for example, 0000.FEED.00C0)
[hex] Hexadecimal number
[inet] Internet address (for example, 12.128.2.16)
[int] Integer number
[node] Address or node name
[sci_notation] Scientific notation
[t-line] Terminal line number in octal (or decimal if the decimal-TTY service is enabled)
[v-name] VINES name; or number (hex or decimal)

Error Messages

This section lists error messages alphabetically by facility and mnemonic.


Error Message   
%C2KATM-4-BIG_CONTROL_FRAME: AAL5 discarded because it is too large to buffer: vpi = [dec], vci = [dec], size = [dec] , MSGDEF_LIMIT_MEDIUM

Explanation    An AAL5 frame destined for IOS was discarded because it was too large to buffer.

Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.


Error Message   
%C542-3-ERROR_ANALYZE: [chars] , Error analyzing the device in slot [dec].

Explanation    The Port Module in this slot could not be recognized.

Recommended Action    Power down, reinsert the Port Module and reboot. If the message recurs, call your technical support representative for assistance.


Error Message   
%C542-3-ERROR_INIT_BLDR: [chars] Unable to download the Boot loader firmware, ret = 0x[hex], MSGDEF_LIMIT_SLOW

Explanation    Error initializing the DSP with the bootloader firmware.

Recommended Action    Power down, reinsert the Port Module and reboot. If the message recurs, call your technical support representative for assistance.


Error Message   
%C542-3-ERROR_INIT_OVERLAY: [chars] Unable to download the Application overlay firmware. Status returned 0x[hex]

Explanation    Error initializing the DSP with the application/overlay firmware.

Recommended Action    Power down, reinsert the Port Module and reboot. If the message recurs, call your technical support representative for assistance.


Error Message   
%C542-1-ERROR_INTR: [chars] , Error interrupt occurred type = 0x[hex]., MSGDEF_LIMIT_MEDIUM

Explanation    The DMA engine cannot get to the PCI bus to read descriptors.

Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.


Error Message   
%C542-1-INCORRECT_DSP_ID: VPM at slot [dec]: Incorrect [dec] DSP-ID passed by SPI.

Explanation    The DSP ID provided by the SPI for download is not valid.

Recommended Action    Call your technical support representative for assistance.


Error Message   
%C542-3-INCORRECT_ID: VPM in slot [dec]: PCI device not supported.

Explanation    A interface controller device did not report the correct PCI device ID.

Recommended Action    Power down, reinsert the Port Module and reboot. If the message recurs, call your technical support representative for assistance.


Error Message   
%C542-3-INCORRECT_PMID: VPM at slot [dec]: Incorrect [dec] PM-ID device not supported.

Explanation    A interface controller device did not have the correct PM-ID in the EEPROM cookie.

Recommended Action    Run the test pas eeprom command, and set the correct PM-ID. If the message recurs, call your technical support representative for assistance.


Error Message   
%C542-1-INVALID_CONFIGURATION: vpm([dec]), vic cards has an invalid configuration.

Explanation    The software recognized more VIC interface ports than it can support on this Port Module.

Recommended Action    Check the part number on the VIC card to see if it is supported in the version of IOS operational on the router or contact your technical support representative.


Error Message   
%C542-1-NOPCIMEMORY: VPM ([dec]/[dec]), PCI memory unavailable.

Explanation    The router or access server could not allocate memory for the descriptors.

Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.


Error Message   
%C542-1-NO_DAUGHTER_CARD: vpm([dec]), vic card has an no known daughter cards

Explanation    The software did not recognize any of the VIC cards plugged into the Port Module.

Recommended Action    Check the part number on the VIC card to see if it is supported in the version of IOS operational on the router or contact your technical support representative.


Error Message   
%C542-1-NO_RING_DESCRIPTORS: No more ring descriptors available on [dec] slot., MSGDEF_LIMIT_MEDIUM

Explanation    The C542 driver cannot queue messages up to the Xilinx DMA engine for transmit.

Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative. Reset the DSP's on this port module.


Error Message   
%C542-1-TOOBIG: [chars], packet(size [dec]) too big.

Explanation    A packet greater than 256 bytes was received on this interface.

Recommended Action    The system should recover. No action is required. If the problem recurs, it indicates an error that might be related to data traffic patterns. Copy the error message exactly as it appears, and report it to your technical support representative.


Error Message   
%C542-1-UNKNOWN_VIC: vpm([dec]), vic daughter card has an unknown id of [hex]

Explanation    The software did not recognize the type of VIC daughter card plugged into the Port Module.

Recommended Action    Check the part number on the VIC card to see if it is supported in the version of IOS operational on the router or contact your technical support representative.


Error Message   
%LAT-3-BADDATA: Tty[t-line], Data pointer does not correspond to current packet

Explanation    An internal software error occurred.

Recommended Action    If this message recurs, contact your technical support representative.


Error Message   
%LAT-3-BUFFULL: Tty[t-line], data buffer full with count [dec]

Explanation    An internal software error occurred.

Recommended Action    If this message recurs, contact your technical support representative.


Error Message   
%LAT-3-NOSYNC: Tty[t-line], Output data ptrs out of sync with byte count

Explanation    An internal software error occurred.

Recommended Action    If this message recurs, contact your technical support representative.


Error Message   
%LAT-3-REUSE: Tty[t-line], Attempt to re-use slot array, empty = [dec], fill = [dec]

Explanation    An internal software error occurred.

Recommended Action    If this message recurs, contact your technical support representative.


Error Message   
%LPD-3-MANYLF: Line [t-line], packet has too many newlines to convert

Explanation    An internal buffer did not have enough room to add all the necessary carriage returns to a packet of LPD data destined for a printer configured with a newline-convert command. This message is unlikely to occur with a file containing valid data.

Recommended Action    Check the file being printed to see whether it contains valid, printable data.


Error Message   
%PAD-3-GETLINE: Tty[t-line], bad return code [dec] from x3_getline()

Explanation    An internal software error occurred.

Recommended Action    If this message recurs, copy the error message exactly as it appears and report it to your technical support representative.


Error Message   
%PAD-2-PUTSETUP: Tty[t-line], buffer already setup

Explanation    An internal software error occurred.

Recommended Action    If this message recurs, copy the error message exactly as it appears and report it to your technical support representative.


Error Message   
%PARSER-4-INVLDLINE: Invalid line in NV generation: [t-line]

Explanation    The parser failed an internal software check.

Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.


Error Message   
%PQUICC-5-COLL: Unit [dec], excessive collisions. Retry limit [dec] exceeded

Explanation    An Ethernet cable is broken or unterminated.

Recommended Action    Check cables for proper connections, termination, and so on.


Error Message   
%PQUICC-5-HBEAT: Unit [dec], heartbeat check failure

Explanation    The Ethernet transceiver is malfunctioning.

Recommended Action    Replace the hardware.


Error Message   
%PQUICC-1-INITFAIL: msgtxt_initfail

Explanation    A software or hardware error occurred.

Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.


Error Message   
%PQUICC-5-LATECOLL: Unit [dec], late collision error

Explanation    The Ethernet cable might be too long, or there could be too many repeaters such that the delay from one end to the other is too long. The Ethernet cable might be overloaded with too many users.

Recommended Action    Verify that your Ethernet cable is the correct length and that you do not have too many repeaters in use. If these are not the problem, try removing hosts from the Ethernet segment to reduce the load.


Error Message   
%PQUICC-1-LOSTCARR: Unit [dec], lost carrier. Transceiver problem?, MSGDEF_LIMIT_GLACIAL

Explanation    The Ethernet 10BaseT cable is unplugged.

Recommended Action    Connect the 10BaseT Ethernet cable.


Error Message   
%PQUICC-1-NOMEMORY: msgtxt_nomemory

Explanation    The MPC860/PowerQUICC CPU was unable to access the memory it needs to carry out its functions. The following are possible causes:

Recommended Action    Reduce system activity to ease the memory demand, or upgrade to a larger memory configuration.


Error Message   
%PQUICC-1-TXERR: [chars]: Fatal transmit error. Restarting...

Explanation    A fatal transmit error occurred on the interface, causing the line to be restarted.

Recommended Action    If this message recurs, call your technical support representative for assistance.


Error Message   
%PQUICC-3-UNDERFLO: Unit [dec], underflow error

Explanation    While transmitting a frame, the controller chip's local buffer received insufficient data because data could not be transferred to the chip fast enough to keep pace with its output rate. Normally, such a problem is temporary, depending on transient peak loads within the system.

Recommended Action    The system should recover. No action is required. If the problem recurs, it indicates a hardware error that might be related to data traffic patterns. Copy the error message exactly as it appears, and report it to your technical support representative.


Error Message   
%SNMP_MGR-4-BADAUTHTYPE: Unsupported SNMP authorization type: [int]

Explanation    An unknown SNMP authorization type was found. This may result in the inability of the SNMP manager functionality to correctly send or receive SNMP messages to or from a particular SNMP agent.

Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.


Error Message   
%SNMP_MGR-3-BADINFORMTRANSPORT: Unknown inform transport type: [chars]

Explanation    This SNMP inform destination uses an unknown transport type. Inform notifications cannot be sent to this destination.

Recommended Action    Copy the error message and the output from show tech support command exactly as it appears, and report it to your technical support representative.


Error Message   
%SNMP_MGR-4-BADRESPONSESTATUS: Unknown response status code: [int]

Explanation    The SNMP Manager process received an internal response with an unknown status code.

Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.


Error Message   
%SNMP_MGR-4-EMPTYQUEUE: Input queue is empty

Explanation    The SNMP Manager process was notified that it needs to process its input queue. However, when the queue was examined, it was found to be empty.

Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.


Error Message   
%SNMP_MGR-3-MISSINGHOST: Cannot locate information on SNMP informs host: [int]

Explanation    A table entry for the mentioned SNMP informs destination cannot be found. As a result, inform notifications will not be sent to this destination.

Recommended Action    Run the show snmp host and show snmp commands. Copy the error message and output from the show commands exactly as they appear, and report it to your technical support representative. Deleting and re-adding the informs destination via the snmp-server host configuration command may clear the condition. Otherwise, reloading the system may be necessary.


Error Message   
%SNMP_MGR-4-NOCANCEL: Unable to cancel a previously sent inform request.

Explanation    The number of unacknowledged inform requests in-flight has reached the configured maximum limit. In order to make available resources for sending out a new inform request, one of these older inform requests must be cancelled. The algorithm used to choose the most appropriate inform to cancel has failed to choose any. The new inform that was to be sent will be dropped instead.

Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.


Error Message   
%SYS-2-BADPID: Bad pid [dec] for tty [t-line]

Explanation    An internal software error occurred.

Recommended Action    If this messages recurs, copy it exactly as it appears and report it to your technical support representative.


Error Message   
%TCP-2-BADREFCNT: Tty[t-line]: Bad refcnt for packet 0x[hex] during retransmit, [chars]:[dec] to [chars]:[dec], state [dec]

Explanation    An internal software error occurred.

Recommended Action    If this message recurs, copy it exactly as it appears and contact your technical support representative for assistance.


Error Message   
%TCP-2-BUFFER: Tty[t-line], buffering bug

Explanation    An internal software error occurred.

Recommended Action    If this message recurs, contact your technical support representative.


Error Message   
%TCP-2-HALFCLOSE: Tty[t-line], tcp_putbyte() write disabled

Explanation    TCP received a packet from a user application after the connection was already halfclosed.

Recommended Action    Determine which TCP application is still sending after the connection was halfclosed.


Error Message   
%TCP-2-PUTBYTE: Tty[t-line], tcp_putbyte() with blocking disabled

Explanation    An internal software error occurred.

Recommended Action    If this message recurs, contact your technical support representative.


Error Message   
%TCP-6-TOOBIG: Tty[t-line], too many bytes of options ([dec])

Explanation    An internal software error occurred.

Recommended Action    Copy the error message exactly as it appears, and report it to your technical support representative.

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