Internetwork Management Applications

Cisco provides applications that centralize management, that automate routine tasks, and that can be integrated into customers' existing network management environments. These applications are discussed in the following sections:

• CiscoWorks

• CiscoWorks Blue Maps

• CiscoWorks Blue SNA View

• CiscoWorks Blue Native Service Point

• CiscoWorks Blue Internetwork Performance Monitor

• Cisco Hub/Ring Manager for Windows

• CiscoWorks Windows

• CiscoWorks for Switched Internetworks

• CiscoView

• Cisco Resource Manager 1.1

• Cisco Network Management Support CD-ROM

• Cisco Enterprise Accounting

  • Cisco Enterprise Accounting 2.0 for ISDN

  • Cisco Enterprise Accounting 2.0 for Netflow

• Cisco Netsys Service-Level Management Suite

• Total Control Manager/SNMP

• CiscoSecure Access Control Server

• CiscoSecure EasyACS

Table  4-1: Summary of Cisco's Internetwork Management Applications

Network Management Application	Devices Supported or Managed by the Application	Product Platform
CiscoWorks	Cisco routers, hubs, access servers, concentrators, and adapters	Solstice Site Manager Solstice Domain Manager Solstice Enterprise Manager HP OpenView on Solaris HP OpenView HP-UX Tivoli TME/10 NetView AIX
CiscoWorks Blue SNA View	SNA-enabled Cisco routers and SNA resources	SunNet Manager and Solaris HP OpenView on HP-UX or Solaris IBM NetView for AIX
CiscoWorks Blue Maps	SNA-enabled Cisco routers	SunNet Manager on Solaris HP OpenView on HP-UX or Solaris IBM NetView for AIX
CiscoWorks Blue Native Service Point	Cisco routers	IBM NetView for MVS Sterling SOLVE: Netmaster
CiscoWorks Blue Internetwork Performance Monitor	Cisco routers	IBM AIX HP-UX Solaris
Cisco Hub/Ring Manager for Windows	Cisco 2517, 2518, 2519	PC with Microsoft Windows 3.1 and HP OpenView Windows
CiscoWorks Windows	Cisco routers, switches, hubs, access servers, concentrators, adapters, and ATM switches	PC with Microsoft Windows NT 3.51 or 4.0 and Windows 95 running CastleRock SNMPc (optionally bundled with CiscoWorks Windows), HP OpenView Professional Suite, and HP OpenView Network Node Management on NT
CiscoView	Cisco routers, switches, hubs, access servers, concentrators, adapters, and ATM switches	Fully functional as a standalone product on UNIX workstations, or integrated with: Solstice Site Manager, Solstice Domain Manager, Solstice Enterprise Manager HP OpenView on Solaris HP OpenView on HP-UX Tivoli TME/10 NetView for AIX Also bundled with CiscoWorks, CiscoWorks Windows, and CiscoWorks for Switched Internetworks
Cisco Netsys Connectivity Service Manager	Cisco routers Modem and T1 cards in Cisco AS5100 access server	SunOS, Solaris, AIX, and HP-UX PC with Microsoft Windows 3.1
Cisco Netsys Performance Service Manager	Cisco routers	SunOS, Solaris, AIX, and HP-UX (used with Connectivity Tools)
Cisco Netsys LAN Manager	Cisco routers	SunOS, Solaris, AIX, and HP-UX (used with Connectivity Tools)
ControlStream StreamView VirtualStream	Cisco routers, switches, access servers, concentrators, adapters in ATM networks	Solaris
Total Control Manager/SNMP	RMON console management	SunNet Manager HP OpenView IBM NetView for AIX PC Standalone on UNIX workstations Also compatible with CiscoWorks
CiscoSecure Access Control Server	Cisco access servers and routers	Sun SPARCstation with Solaris 2.5
CiscoSecure EasyACS	Cisco access servers and routers	PC with Microsoft Windows NT 4.0
CiscoWorks for Switched Internetworks	Comprehensive support for Cisco Catalyst and LightStream switches	Fully functional as a standalone product on UNIX and Windows NT workstations, or integrated with: Solaris (2.4, 2.5) IBM (AIX 3.2, 4.1) HP UNIX (10.10, 10.20) Windows NT (4.0) workstation

CiscoWorks

CiscoWorks is a series of SNMP-based internetwork management software applications. CiscoWorks applications are integrated on several popular network management systems including SunNet Manager, Site Manager; Domain Manager, and Enterprise Manager on Solaris workstations; HP OpenView on Sun or HP systems, and IBM NetView for AIX. CiscoWorks applications extend those industry-standard network management systems to allow device status monitoring, easy configuration maintenance, and troubleshooting of Cisco devices.

CiscoWorks includes an extensive online help system with context-sensitive help. You can select highlighted text to open additional help windows and use context-sensitive help for accessing relevant information. The online help provides overviews, related information, procedures, and a glossary of terms. In addition, you can search for help topics by entering words or phrases in the search window.

Following are some of the applications included in CiscoWorks:

• AutoInstall Manager

Allows you to remotely install a new router using a neighboring router. Performs AutoInstall tasks automatically and simplifies tasks that would otherwise be handled manually.

• CiscoView

Graphically displays a physical view of Cisco devices. CiscoView provides dynamic status, statistics, and comprehensive configuration information for Cisco's switched internetworking products (switches, routers, hubs, access servers, concentrators, and adapters). Additionally, this network management tool provides monitoring functions and offers basic troubleshooting. CiscoView is bundled with CiscoWorks, CiscoWorks Windows, and CiscoWorks for Switched Internetworks, and is also available as a standalone product.

• Configuration File Management

Provides an audit trail that indicates who made changes and when. It can also detect unauthorized configuration changes that occur on your network.

• Contacts

Allows you to obtain information about the contact person for a specific device; provides complete name, phone number, e-mail address, title, location, and address.

• Device Management

Creates and maintains a database that holds a complete inventory of your network--hardware, software, release levels of operational components, individuals responsible for maintaining the devices, and associated locations.

• Global Command Facility

Routers often share similar configuration parameters, such as passwords or access lists. With the Global Command Facility, you can create configuration Snap-Ins that can be applied automatically to groups of routers.

• Health Monitor

Allows you to view information about the status of a device, including buffers, CPU load, memory available, and protocols and interfaces being used.

• Offline Network Analysis

Collects historical network data for offline analysis of performance trends and traffic patterns. The integrated Sybase SQL relational database server stores designated SNMP MIB variables (byte count, packet count, and so forth) from which you can create queries and generate graphs.

• Path Tool

Allows you to view and analyze the path between two devices. Performs analysis on the path to collect utilization and error data.

• Security Manager

Sets up authority-checking procedures to protect selected CiscoWorks applications and your network devices from unauthorized individuals by setting up your CiscoWorks environment to require a login to access applications. This protection ensures that only users and groups with valid accounts and passwords can perform tasks such as configuring a router, deleting database device information, and defining polling procedures.

• Software Manager

Minimizes upgrade costs by enabling administrators to centrally distribute and manage router software throughout the internetwork. Applications include the following:

• Software Library Manager. Provides a central repository for all Cisco IOS software and eliminates tedious tasks performed by users.

• Software Inventory Manager. Allows you to quickly and easily find the routers you want to upgrade. It automatically tracks software versions running on your network.

• Device Software Manager. Builds on the Flash memory capabilities of Cisco routers, guiding users through a safe and simple upgrade process.

Table 4-2 lists product specifications for CiscoWorks for HP OpenView (HP-UX).

Table 4-2: CiscoWorks for HP OpenView (HP-UX) Specifications

Description	Specification
Hardware requirements	HP 9000 System, Series 700 or 800 500 MB free hard disk space 64 MB RAM 128 MB swap space CD-ROM drive Color monitor
Software requirements	HP-UX 10.10, 10.20 HP OpenView 4.1, 4.11, 5.0, 5.01

Table 4-3 lists product specifications for CiscoWorks for HP OpenView (Solaris).

Table 4-3: CiscoWorks for HP OpenView (Solaris) Specifications

Description	Specification
Hardware requirements	Sun SPARCstation 500 MB free hard disk space 64 MB RAM 128 MB swap space CD-ROM drive Color monitor
Software requirements	HP OpenView 4.1, 4.11, 5.0, 5.01 Solaris 2.4, 2.5.1

Table 4-4 lists product specifications for CiscoWorks for SunNet Manager.

Table 4-4: CiscoWorks for SunNet Manager Specifications

Description	Specification
Hardware requirements	Sun SPARCstation 500 MB free hard disk space 64 MB RAM 128 MB swap CD-ROM drive Color monitor
Software requirements	SunNet Manager 2.3 Site Manager 2.3 Domain Manager 2.3 Enterprise Manager 2.0 Solaris 2.4, 2.5.1

Table 4-5 lists product specifications for CiscoWorks for NetView for AIX.

Table 4-5: CiscoWorks for NetView for AIX Specifications

Description	Specification
Hardware requirements	RS/6000 system, model 340 or higher 500 MB free hard disk space 64 MB RAM 128 MB swap space CD-ROM drive Color monitor
Software requirements	AIX 4.1.5, 4.2 NetView for AIX 3.1, 4.1, and 5.0

Table 4-6 lists CiscoWorks Internetwork Management software product numbers.

Table 4-6: CiscoWorks Internetwork Management Software and Product Numbers

Description	Product Number
CiscoWorks 4.0 for HP OpenView HP-UX	CW-4.0-OVH
CiscoWorks 4.0 upgrade from 3.x for HP OpenView HP-UX	CW-4.0-OVH-UPG
CiscoWorks 4.0 for HP OpenView on Solaris	CW-4.0-OVS
CiscoWorks 4.0 upgrade from 3.x for HP OpenView on Solaris	CW-4.0-OVS-UPG
CiscoWorks 4.0 for SunNet Manager (SNM)	CW-4.0-SNM
CiscoWorks 4.0 upgrade from 3.x for SNM, Site Manager, Domain Manager, and Enterprise Manager	CW-4.0-SNM-UPG
CiscoWorks 4.0 for NetView for AIX	CW-4.0-NV
CiscoWorks 4.0 upgrade from 3.0.3 for NetView for AIX	CW-4.0-NV-UPG

CiscoWorks Blue Maps

The CiscoWorks Blue Maps, Software Release 1.2 allows you to view logical maps of Cisco routers that are running Cisco IOS Release 11.0 or higher and configured with either remote source-route bridging (RSRB), Data Link Switching Plus (DLSw+), or Advanced Peer-to-Peer Networking (APPN). Each application (RSRB, DLSw+, or APPN Maps) presents the network administrator with a dynamic, color-coded network map of routers that are enabled with a specific SNA-related protocol. CiscoWorks Blue Maps requires the related MIBs (RSRB, DLSw, and/or APPN) that are installed on the routers.

CiscoWorks Blue Maps also allows you to launch CiscoView, an application that provides device-level management by depicting the physical layout of Cisco devices. Key pieces of information (such as traffic statistics and error rates) can be obtained by clicking the appropriate part of the diagram (such as the interface card).

A web interface is provided with the product, which allows you to access CiscoWorks Blue Maps and SNA View from your local web browser (such as Netscape Navigator), or from a web browser on a remote workstation that has access to the network management system (NMS) workstation. With this interface, you can display key information for RSRB, DLSw+, and APPN networks, as well as using this interface to telnet to routers.

Because relevant information can be quickly located and analyzed, problem resolution is faster and service disruptions are avoided or shortened. The administrator uses the logical map to efficiently identify and diagnose problems related to the specific protocol being used. Having identified the problem area, the administrator can quickly access additional information needed to isolate and resolve the problem at a single console. Information that is dynamically updated on the console includes the following:

• RSRB map: peers, peer status, virtual rings, data-link types, Synchronous Data Link Control (SDLC) ports, Token Ring Routing Information Fields (RIFs), IP paths, WAN link states, and interface traffic statistics

• APPN map: network nodes, end nodes, low-entry nodes, intermediate sessions, session partners, status, frame counts, SNA session path, virtual routing nodes, and connections

• DLSw+ map: Peers, peer status, circuits, data-link types, SDLC ports, Token Ring RIFs, IP paths, WAN link states, and interface traffic statistics

After the source of a problem for a specific network element has been identified, you can correct it using other network management tools or dispatch a technician. All Cisco BlueMaps applications allow you to customize and store maps of router subsets that can be viewed with a web browser for problem diagnosing purposes.

CiscoWorks Blue Maps requires a network management platform (such as NetView for AIX, HP OpenView, or SunNet Manager) and CiscoWorks 3.0 or higher.

Table  4-7: Platforms and Network Management Systems Supported by the
CiscoWorks Blue Maps Release 1.2

Platform	Operating System	Network Management System
HP 9000 series	HP-UX 10.10 or 10.20	HP OpenView 4.1, 4.1.1, or 5
Sun SPARCstation	Solaris 2.5.1	HP OpenView 4.1.1 or 5 SunNet Manager 2.2.3 or 2.3
IBM RISC System/6000 workstation	AIX Version 4, Release 1.5, or AIX Version 4, Release 2	NetView for AIX Version 4.1 or 5 (TME/10 NetView)

Table 4-8: CiscoWorks Blue Maps Specifications

Description	Specification
Hardware requirements	Color monitor PostScript-compatible printer (for printing window images) CD-ROM drive on the host system or on an accessible remote host for installation 300 MB free disk space (including average Sybase partition) 64 MB RAM minimum (256 MB recommended) 128 MB swap space
Software requirements	CiscoWorks 3.x or later (depending on platform) Netscape Navigator 1.12 or later or Microsoft Internet Explorer 3.0
Cisco IOS Requirements	Cisco IOS release 11.0 or higher is required for MIBs required by the CiscoWorks Blue Maps application. In addition, the following release levels apply: For RSRB, Cisco IOS Release 11.0 and later; for Fast-Sequenced Transport (FST), Cisco IOS Release 11.0(13), 11.1(8), or 11.2(3) and later For DLSw, Cisco IOS Release 11.1 (7) and later; for DLSw traps, Cisco IOS Release 11.3 and later For APPN, Cisco IOS Release 11.0(6) and later; for DLUR, Cisco IOS Release 11.2(1) and later

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Note Memory, swap space, and disk space requirements ultimately depend upon other factors, such as the number of devices, the number of concurrently running applications, and so on. See the CiscoWorks Blue Maps Installation and User Guide for details.

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Table 4-9 lists CiscoWorks Blue Maps product numbers.

Table 4-9: CiscoWorks Blue Maps Product Numbers

Description	Part Number
CiscoWorks Blue Maps for Solaris on SunNet Manager or HP OpenView	BLU-MAP1.2-SOL
CiscoWorks Blue Maps for HP OpenView on HP-UX	BLU-MAP1.2-OVH
CiscoWorks Blue Maps for NetView for AIX	BLU-MAP1.2-NV
Upgrade to CiscoWorks Blue Maps 1.2 for SunNet Manager or HP OpenView on Solaris	BLU-MAP1.2-SOL-UPG
Upgrade to CiscoWorks Blue Maps 1.2 for HP OpenView on HP-UX	BLU-MAP1.2-OVH-UPG
Upgrade to CiscoWorks Blue Maps 1.2 for NetView for AIX	BLU-MAP1.2-NV-UPG

Software Application Service Part Number	Software Application Support (SAS)	Software Application Plus Upgrades (SASU)
BLU-MAP1.2-SOL	CON-SAS-BLUMAP-SOL	CON-SAU-BLUMAP-SOL
BLU-MAP1.2-OVH	CON-SAS-BLUMAP-OVH	CON-SAU-BLUMAP-OVH
BLU-MAP1.2-NV	CON-SAS-BLUMAP-NV	CON-SAU-BLUMAP-NV

CiscoWorks Blue SNA View

CiscoWorks Blue SNA View Software Release 1.2 looks beyond the network of routers by reaching into the mainframe for supplemental management data and displaying SNA network nodes in the network maps. You use a single workstation to manage and view both your SNA resources and IP-based routers in an RSRB, DLSw+, or APPN network.

The CiscoWorks Blue Maps application must be installed for SNA View to operate. With CiscoWorks Blue Maps, SNA View provides the SNA control and correlation needed to manage SNA devices from a UNIX platform.

SNA View consists of two main elements:

• Pull-down menu items for the CiscoWorks Blue Maps applications that allow the investigation of SNA physical units (PUs) and logical units (LUs) on a map

• A mainframe software element that reports SNA management data to the workstation (either by LU6.2 or TCP/IP protocol)

Resource information is dynamically updated to provide a snapshot of your network as it appears at any given time. This feature allows you to display a single map that depicts details from the host down to the PU/LU name, allowing you to activate and deactivate SNA resources. You can also use filtering criteria to display only the PUs or LUs about which you need information.

CiscoWorks Blue Maps and CiscoWorks Blue SNA View coexist with IP-related management tools like CiscoWorks and CiscoView, so the CiscoWorks Blue products can centralize the management of a multiprotocol network onto a single workstation.

CiscoWorks Blue SNA View requires CiscoWorks 3.0 or higher and CiscoWorks Blue Maps.

Table  4-11: Platforms and Network Management Systems Supported by the
CiscoWorks Blue SNA View Release 1.2

Platform	Operating System	Network Management System
HP 9000 series	HP-UX 10.10 or 10.20	HP OpenView 4.1, 4.1.1, or 5
Sun SPARCstation	Solaris 2.5.1	HP OpenView 4.1.1 or 5 SunNet Manager 2.2.3 or 2.3
IBM RISC System/6000 workstation	AIX Version 4, Release 1.5, or AIX Version 4, Release 2	NetView for AIX Version 4.1 or 5 (TME/10 NetView)

Table 4-12: CiscoWorks Blue SNA View Specifications

Description	Specification
Hardware requirements	Color monitor PostScript-compatible printer (for printing window images) CD-ROM drive on the host system or on an accessible remote host for installation 50 MB disk space (in addition to the space required for CiscoWorks Blue Maps) 64 MB RAM additional (in addition to the space required for CiscoWorks Blue Maps) 96 MB swap space (in addition to the space required for CiscoWorks Blue Maps)
Software requirements	CiscoWorks 3.x software or later CiscoWorks Blue Maps Release 1.2 Netscape Navigator 1.12 or later or Microsoft Internet Explorer 3.0
Cisco IOS Requirements	Cisco IOS Release 11.0 or higher is required for Management Information Bases (MIBs) required by the CiscoWorks Blue Maps application. In addition, the following release levels apply: For remote source-route bridging (RSRB), Cisco IOS Release 11.0 and later; for Fast Sequenced Transport (FST), Cisco IOS Release 11.0(13), 11.1(8), or 11.2(3) and later For data-link switching (DLSw), Cisco IOS Release 11.1 (7) and later; for DLSw traps, Cisco IOS Release 11.3 and later For Advanced Peer-to-Peer Networking (APPN), Cisco IOS Release 11.0(6) and later; for Dependent LU Requester (DLUR), Cisco IOS Release 11.2(1) and later

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Note Memory, swap space, and disk space requirements ultimately depend upon other factors such as the number of devices, the number of concurrently running applications, and so on. See the CiscoWorks Blue SNA View Workstation Installation and User Guide for details.

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All CiscoWorks Blue SNA View workstations must have either TCP/IP or LU 6.2 connectivity to the SNA View mainframe. The TCP/IP connectivity is provided through the workstation operating system. The LU 6.2 connectivity is provided by one of the following products:

• On AIX systems, IBM Communications Server for AIX, Version 4, Release 2 or later

• On HP-UX systems, HP-UX SNAplus2 R5.1, including SNAplus2 Link and SNAplus2 API

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Note LU 6.2 connections are not supported for workstations using Solaris.

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Mainframe Requirements

• Cartridge tape reader capable of reading a 3480 cartridge with a density of 6250 bits per inch (bps)

• Twenty cylinders of 3380 direct access storage, or equivalent, which includes space for the SMP/E target and distribution libraries

• MVS/ESA 4.1 or later, plus SMP/E, Release 7 or later

• VTAM 4.1 or later

• One of the following communication protocols:

  • SNA LU 6.2

  • TCP/IP (Cisco IOS for S/390, IBM TCP/IP for MVS Version 3, Release 1 or later, or Interlink TCP/IP for MVS)

Table 4-13 lists CiscoWorks Blue SNA View product numbers.

Table 4-13: CiscoWorks Blue SNA View Product Numbers

Description	Part Number
CiscoWorks Blue SNA View for Solaris on SunNet Manager or HP OpenView (small version for IBM mainframe group of 10 to 20)	BLU-SNA1.2-SOL-S
CiscoWorks Blue SNA View for Solaris on SunNet Manager or HP OpenView (medium version for IBM mainframe group of 21 to 40)	BLU-SNA1.2-SOL-M
CiscoWorks Blue SNA View for Solaris on SunNet Manager or HP OpenView (large version for IBM mainframe group of 41 to 80)	BLU-SNA1.2-SOL-L
CiscoWorks Blue SNA View for HP OpenView on HP-UX (small version for IBM mainframe group of 10 to 20)	BLU-SNA1.2-OVH-S
CiscoWorks Blue SNA View for HP OpenView on HP-UX (medium version for IBM mainframe group of 21 to 40)	BLU-SNA1.2-OVH-M
CiscoWorks Blue SNA View for HP OpenView on HP-UX (large version for IBM mainframe group of 41 to 80)	BLU-SNA1.2-OVH-L
CiscoWorks Blue SNA View for NetView for AIX (small version for IBM mainframe group of 10 to 20)	BLU-SNA1.2-NV-S
CiscoWorks Blue SNA View for NetView for AIX (medium version for IBM mainframe group of 21 to 40)	BLU-SNA1.2-NV-M
CiscoWorks Blue SNA View for NetView for AIX (large version for IBM mainframe group of 41 to 80)	BLU-SNA1.2-NV-L
Upgrade to CiscoWorks Blue SNA View 1.2 for SunNet Manager or HP OpenView on Solaris	BLU-SNA1.2-SOL-UPG
Upgrade to CiscoWorks Blue SNA View 1.2 for HP OpenView on HP-UX	BLU-SNA1.2-OVH-UPG
Upgrade to CiscoWorks Blue SNA View 1.2 for NetView for AIX	BLU-SNA1.2-NV-UPG

Table 4-14: Software Application Service: CiscoWorks Blue SNA View

Software Application Service Part Numbers	Software Application Support (SAS)	Software Application Plus Upgrades (SASU)
BLU-SNA1.2-SOL-S	CON-SAS-SNA-SOL-S	CON-SAU-SNA-SOL-S
BLU-SNA1.2-SOL-M	CON-SAS-SNA-SOL-M	CON-SAU-SNA-SOL-M
BLU-SNA1.2-SOL-L	CON-SAS-SNA-SOL-L	CON-SAU-SNA-SOL-L
BLU-SNA1.2-OVH-S	CON-SAS-SNA-OVH-S	CON-SAU-SNA-OVH-S
BLU-SNA1.2-OVH-M	CON-SAS-SNA-OVH-M	CON-SAU-SNA-OVH-M
BLU-SNA1.2-OVH-L	CON-SAS-SNA-OVH-L	CON-SAU-SNA-OVH-L
BLU-SNA1.2-NV-S	CON-SAS-SNA-NV-S	CON-SAU-SNA-NV-S
BLU-SNA1.2-NV-M	CON-SAS-SNA-NV-M	CON-SAU-SNA-NV-M
BLU-SNA1.2-NV-L	CON-SAS-SNA-NV-L	CON-SAU-SNA-NV-L

CiscoWorks Blue Native Service Point

Designed for customers with large Systems Network Architecture (SNA) networks, CiscoWorks Blue Native Service Point (NSP) allows Sterling SOLVE:Netmaster or IBM NetView operators to have full visibility of a Cisco router network from a single mainframe console, regardless of whether that router network is routing SNA traffic.

NSP provides visibility of the router network to the virtual telecommunications access method (VTAM), enabling management through a SOLVE:Netmaster console or NetView for multiple virtual storage (MVS) console. Commands traditionally entered at the router console can be issued from the mainframe console, and the responses are returned to the mainframe operator as a full-screen panel response. In addition to these responses, NMVT alerts are transported from the router to the mainframe where they are displayed by the NetView or SOLVE:Netmaster event display features.

The NSP management environment is established via the service point interface that is integrated into Cisco routers. This service point interface accepts the RUNCMDs issued from a NetView for MVS or SOLVE:Netmaster console and transports responses and alerts from a router to the mainframe.

To manage routers from NetView for MVS or SOLVE:Netmaster, a VTAM connection must be established for each router, and the appropriate service point must be defined in the configuration file of each router using Cisco IOS software SNA interface commands.

NSP provides the following from a mainframe console:

• Cisco router management and performance monitoring

NSP displays a summary of all the routers being monitored by NSP via the service point function. The color in which the service point name of a router displays indicates the status of that router. Statuses include up, down, connect, performance degraded, interface down, and alert received. This status panel also includes a command pop-up menu, which makes some of the most commonly used router diagnostic commands easily accessible to a mainframe operator.

NSP also provides an extended summary view that displays flags next to a router that is experiencing performance problems that indicate the source of the problem. This feature allows operators to quickly diagnose the performance problems a router might be experiencing.

• Security management via operator profile management

Added security support allows operators to be individually authorized to either use the display-only functions of NSP or use both the display and configuration functions.

• Event correlation

Events sent by routers through NSP are correlated with the routers being managed by NSP to allow operators to easily view those alerts that apply to a specific router.

• DSPU and CIP management assistance

Cisco IOS software commands that are typically used to diagnose CIP and DSPU problems are available via a full-screen interface to make management of these devices simpler.

• A command-line interface

NSP provides a command-line interface that allows mainframe operators to connect to and issue any commands to a router that they would normally issue via a Telnet session to the router. This command-line interface does not require TCP/IP at the mainframe.

• Filters that allow exception viewing

The routers displayed on the router status panels can be grouped based on status or logical group criteria.

• Interface performance monitoring

Performance data is periodically collected for routers and interfaces at user-defined intervals and is viewable from a variety of NSP panels.

• Router and interface statistics archiving

NSP logs router and interface statistics in the virtual storage access method (VSAM) for performance analysis. Performance statistics for both routers and the interfaces enabled in those routers are logged to VSAM data sets that can be used later for performance analysis.

• Routing Information Field (RIF) archiving

If CiscoWorks Blue SNA View Release 1.2 is installed, operators can display routing information for sessions that pass through the routers being managed by NSP.

Table 4-15 lists CiscoWorks Blue Native Service Point specifications.

Table 4-15: CiscoWorks Blue Native Service Point Specifications

Description	Specification
Hardware requirements	PC required to upload software to the mainframe host. PC must have capability to run a 3270 session and provide file transfer capabilities (IND$FILE). Mainframe host running the MVS operating system for NetView or for Netmaster.
Software requirements	Host must be running NetView for MVS 1.3 or later or Sterling Netmaster 3.1 or later. Cisco routers managed by Native Service Point must be running Cisco IOS Release 11.0 with a feature set that provides SNA support.

Table 4-16 lists CiscoWorks Blue Native Service Point product numbers.

Table 4-16: CiscoWorks Blue Native Service Point Product Numbers

Description	Product Number
CiscoWorks Blue Native Service Point-2.0-NetView (MVS)	CW-BLU-NSP-2.0-NVM
CiscoWorks Blue Native Service Point-2.0-Netmaster (MVS)	CW-BLU-NSP-2.0-NMM
CiscoWorks Blue Native Service Point 2.0-NetView (MVS) upgrade	CWB-NSP-2.0-NVM-UG
CiscoWorks Blue Native Service Point 2.0-Netmaster (MVS) upgrade	CWB-NSP-2.0-NMM-UG

Table 4-17: Software Application Service: CiscoWorks Blue Native Service Point

Software Application Service Numbers	Software Application Support (SAS)	Software Application Plus Upgrades (SASU)
CW-BLU-NSP-2.0-NVM	CON-SAS-NMS-NSP-NV	CON-SAU-NMS-NSP-NV
CW-BLU-NSP-2.0-NMM	CON-SAS-NMS-NSP-NM	CON-SAU-NMS-NSP-NM

CiscoWorks Blue Internetwork Performance Monitor

CiscoWorks Blue Internetwork Performance Monitor (IPM) Release 1.0 provides performance and response-time information to network managers. IPM allows network operators to diagnose the source of performance bottlenecks and proactively manage the performance of their network by providing them with the tools they need to isolate performance problems, diagnose latency, and perform trend analysis in the network.

Working with features provided in the Cisco IOS software, IPM can determine the possible paths used between two devices and display the performance for each of the hops in each path. Performance measurement capability is supported for both IP and Systems Network Architecture (SNA) session paths.

The IPM solution is a combination of three components:

• On the router, the round-trip time feature of the Cisco IOS software, which is provided with the IBM feature set of the Cisco IOS software

• At the workstation, a graphical configuration and display application, which is provided with the IPM product

• On the host, a mainframe program used to measure response time to an SNA host, which is provided with the IPM product

The router component performs the actual response time measurements; the workstation application collects and stores the data in a relational database. The mainframe component allows for response time measurements from a router in the network to the mainframe.

IPM provides easy-to-read performance summary displays. In addition, performance information collected in a relational database is made available to the end user so that any of a variety of reporting tools available on the market can be used to generate custom reports.

CiscoWorks Blue IPM requires the round-trip time feature provided in the IBM feature set of Cisco IOS Release 11.2.

Table 4-18 lists CiscoWorks Blue IPM specifications.

Table 4-18: CiscoWorks Blue Internetwork Performance Monitor Specifications

Description	Specification
Hardware requirements	Color monitor PostScript-compatible printer (for printing window images) CD-ROM drive on the host system, or CD-ROM drive on an accessible remote host system software X Window System Version 11, Release 5 (On Sun workstations, the windowing system may be the Sun XNeWS server.) Hard disk space: 50 MB in the root partition 200 MB in the /usr file system Plus 170 MB in the file system where your database management system is installed RAM size--128 MB minimum
Software requirements	IBM AIX Version 3.2.5 or Version 4.x HP-UX 10.x Solaris 2.4, 2.5 For Sybase: client 10.0.3, server 10.0.2.7

Table 4-19 lists CiscoWorks Blue Internetwork Performance Monitor product numbers.

Table 4-19: CiscoWorks Blue Internetwork Performance Monitor
Product Numbers

Description	Product Numbers
CiscoWorks Blue IPM for HP (networks of fewer than 100 routers)	BLU-IPM-1.0-HP-SM
CiscoWorks Blue IPM for HP (networks of 100 to 499 routers)	BLU-IPM-1.0-HP-M
CiscoWorks Blue IPM for HP (networks of 500 or more routers)	BLU-IPM-1.0-HP-LG
CiscoWorks Blue IPM for AIX (networks of fewer than 100 routers)	BLU-IPM-1.0-AIX-SM
CiscoWorks Blue IPM for AIX (networks of 100 to 499 routers)	BLU-IPM-1.0-AIX-M
CiscoWorks Blue IPM for AIX (networks of 500 or more routers)	BLU-IPM-1.0-AIX-LG
CiscoWorks Blue IPM for Solaris (networks of fewer than 100 routers)	BLU-IPM-1.0-SUN-SM
CiscoWorks Blue IPM for Solaris (networks of 100 to 499 routers)	BLU-IPM-1.0-SUN-M
CiscoWorks Blue IPM for Solaris (networks of 500 or more routers)	BLU-IPM-1.0-SUN-LG

Table 4-20: Software Application Service: Internetwork Performance Monitor

Software Application Service Numbers	Software Application Support (SAS)	Software Application Plus Upgrades (SASU)
BLU-IPM-1.0-HP-SM	CON-SAS-IPM-AIX-L	CON-SAU-IPM-AIX-L
BLU-IPM-1.0-HP-M	CON-SAS-IPM-AIX-M	CON-SAU-IPM-AIX-M
BLU-IPM-1.0-HP-LG	CON-SAS-IPM-AIX-S	CON-SAU-IPM-AIX-S
BLU-IPM-1.0-AIX-SM	CON-SAS-IPM-HP-L	CON-SAU-IPM-HP-L
BLU-IPM-1.0-AIX-M	CON-SAS-IPM-HP-M	CON-SAU-IPM-HP-M
BLU-IPM-1.0-AIX-LG	CON-SAS-IPM-HP-S	CON-SAU-IPM-HP-S
BLU-IPM-1.0-SUN-SM	CON-SAS-IPM-SUN-L	CON-SAU-IPM-SUN-L
BLU-IPM-1.0-SUN-M	CON-SAS-IPM-SUN-M	CON-SAU-IPM-SUN-M
BLU-IPM-1.0-SUN-LG	CON-SAS-IPM-SUN-S	CON-SAU-IPM-SUN-S

Cisco Hub/Ring Manager for Windows

The Cisco Hub/Ring Manager for Windows (Version 2.0) is a PC-based Windows application that allows you to graphically configure and monitor the Cisco 2517, 2518, and 2519 router/hubs. It runs within HP OpenView for Windows Network Node Manager on a 486-based IBM PC or compatible system.

This application can optionally be used in combination with CiscoWorks for Windows and provides tools for managing a Token Ring hub, Ethernet hub, and Media Access Control (MAC) of the locally attached Token Ring or Ethernet network.

The Cisco Hub/Ring Manager for Windows includes the following features:

• Hub Manager--Provides a physical view of the supported Cisco hub devices. You can point and click to perform device and port-level monitoring, control, and configuration. Alerts are indicated visually through color changes.

• Ring Manager--For Token Ring, physical media management via the Ring Error Monitor (REM) collects and analyzes errors including soft and hard errors and beaconing. REM detects, reports, and corrects soft errors on the ring.

• Distributed Event Logging Facility--The SNMP agent within each hub independently collects and stores events in real time, up to 500 events per agent. The Cisco Hub/Ring Manager for Windows retrieves events from agents for processing and display.

Table 4-21 lists CiscoHub/Ring Manager for Windows specifications.

Table 4-21: Cisco Hub/Ring Manager for Windows Specifications

Description	Specification
Hardware requirements	486 IBM PC or compatible 8-MB RAM minimum (16 MB recommended) Color monitor Serial port or compatible network interface card
Software requirements	Microsoft Windows 3.1 or higher, or Windows 95 Windows for Workgroups 3.11 or higher Windows NT 3.5 or higher WINSOCK 1.1-compliant TCP/IP software HP OpenView for Windows (Version 7.2B) or higher Workgroup Node Manager 1.2 or higher
Product number	AS-HRM-PC-2.0

CiscoWorks Windows

CiscoWorks Windows is a suite of integrated PC-based network configuration and diagnostic tools for small-to-medium-sized networks or remote workgroups. CiscoWorks Windows includes Configuration Builder, Show Commands, Health Monitor, and CiscoView applications.

CiscoWorks Windows is bundled with CastleRock SNMPc, a complete NMS platform for mapping, graphing device statistics, and handling alarms and events of problem areas in customer networks. You can also integrate CiscoWorks Windows with HP OpenView Professional Suite and HP OpenView Network Node Manger for Windows NT.

Configuration Builder and CiscoView can run as standalone applications without the requirements of a management platform.

CiscoWorks Windows includes the following features:

• Configuration Builder. Allows you to create configuration files for multiple Cisco routers, access servers, and hubs without requiring you to remember complicated command-line language or syntax for the devices. Using Configuration Builder, you can configure the Cisco routers listed in Table 4-22 with the most common Cisco IOS features in Cisco IOS Release 10.2 through 11.1(3) and Cisco access servers with Cisco IOS Release 10.2 or later. Advanced features can be configured by entering commands in the Add Commands window.

Configuration Builder provides the following features:

• Multiple device configuration windows

Multiple devices can be configured simultaneously for remote source-route bridging and Synchronous Data Link Control (SDLC) transport.

• Configuration snap-ins

Predefined priority queuing lists, IP or IPX access lists, IPX Service Advertisement Protocol (SAP) filters, and AppleTalk filters can be imported quickly into multiple configuration files.

• Duplicate address and configuration checking

Duplicate IP, IPX, AppleTalk, and DECnet addresses can be checked in all open configuration files.

• Guided configuration

Using the Guided Configuration option, users can move automatically through a sequence of relevant dialog boxes to create a configuration file for routers and router-related features in access servers or hubs.

• Learn hardware capability

A device's model type, software version, image type, and the number and types of installed interfaces can be detected. This information is automatically placed in the configuration file.

• Remote configuration capability

A configuration file can be sent via a TCP/IP network to a remote device that is running a WINSOCK-compliant TCP/IP stack.

• Support for access servers and hubs

Configuration Builder includes a new feature that allows you to configure chat scripts, enable routing protocols and terminal services for the access server, set up security, and configure dial-on-demand routing for IP and IPX and protocol translation.

• Show Commands. Allow you to quickly display detailed system and protocol information about Cisco routing devices without requiring you to remember complicated command-line language or syntax. Show Commands support Cisco IOS Release 10.2 through Release 11.2.

• Health Monitor. A dynamic fault and performance management tool that provides real-time statistics on device characteristics, interface status, errors, and protocol utilization. It also provides CPU and environmental card status and indicates changes in conditions through color changes. This application uses SNMP to monitor and control the Cisco devices. Health Monitor supports Cisco IOS Release 10.2 through Release 11.2.

• CiscoView. Provides a physical view of a device's front and back panels with real-time status indicated through message feedback in the status bar area and through changes in port colors. This application uses SNMP to monitor and control the Cisco devices listed in Table 4-31. CiscoView supports Cisco IOS Releases 10.2 through Release 11.2. New features added to this version of CiscoView include Threshold Manager 1.1.2 for simplifying the setting of remote-based thresholding.

• As new Cisco devices and CiscoView management functions are released, the appropriate package files will be posted on CCO. Table 4-22 lists the devices currently supported by CiscoWorks Windows.

Table 4-22: Devices Supported by CiscoWorks Windows 3.1

Small to Medium Business Products	Mid-Range Enterprise Products1	High-End Enterprise Products
Cisco and CiscoPro 761, 762, 765, 766, 771, 772, 775, 776	Catalyst and CiscoPro switch models2 1200, 1400, 1600, 1601, 1700, 1800, 1900, 2100, 2600, 2800, 2820, 2900, 2926, 3000, 3100, 3200, 3900, 5002, and CPW2200	Catalyst 5000, 5500, and 5505
Cisco or CiscoPro 1003, 1004, and 1005	EtherSwitch Pro16,EPS2015, 1200, 1220, 1400, 1420	Cisco 7000, 7010, 7204, 7206, 7505, 7507, 7513 routers
Cisco and CiscoPro 1601, 1602, 1603, 1604, 1605	EtherSwitches: Pro16 and CPW16	LS10103
Cisco 2501, 2502, 2503, 2504, 2505, 2507, 2509, 2510, 2511, 2512, 2513, 2514, 2515, 2516, 2520, 2521, 2522, 2523, 2524, and 2525	CiscoPro switch models CPW10_100, CPW500, CPW1200, CPW1220, and CPW1400
CiscoPro 2051, 2052, 2503, 2504, 2505, 2507, 2509, 2511, 2513, 2514, 2516, 2520, 2521, 2522, 2523, and 2524	Workgroup concentrators 1400
Cisco and CiscoPro 3600 series (includes 3620 and 3640)	Fasthub 216T
Cisco and CiscoPro 4000 series4 (includes 4000, 4000-M, 4500, 4500-M, 4700, and 4700-M)
AS5200 Access Server	AS2509-RJ AS2511-RJ	AS5300 Access Server
Cisco 1501, 1502, 1503, 1516
NetBeyond Fasthub 300 and Fasthub 100+ Series
EPS-500, EPS-1500, EPS2115, CPW-500, CPW-2115, and CPW-16

Table  4-23: Supported CiscoWorks Windows Applications

Application	Description	Operating System	Cisco IOS Release	Device Support
Threshold Manager	Enhances the ability to set thresholds on Cisco RMON-supported devices to reduce management overhead and improve troubleshooting capabilities	Windows 95, Windows NT 3.51 and 4.0	Cisco IOS Release 11.1 or 11.2 with the RMON events and alarms group	All devices with appropriate Cisco IOS or RMON features
StackView/StackMaker	Simplifies stack management	Windows 95, Windows NT 3.5.1 and 4.0	Cisco IOS Releases 10.0 through 11.2	Cisco 1601, 1602, 1603, 1604; Cisco 3620 and 3640; Catalyst 1900, 1900C, and 1912; Catalyst 2822 and 2828; and FastHub 300 series1
Flash File System	Provides file copying and editing features for the Cisco 7500 series, Cisco 7000 series, and Cisco 7200 series routers	Windows NT 3.51 and 4.0	Cisco IOS Releases 10.0 through 11.2	Cisco 7000, 7010, 7204, 7206, 7505, 7507, and 7513 routers

Table 4-24: CiscoWorks Windows Specifications

Description	Specification
Compatible platforms	Pentium-based PC running Windows NT 3.51 and 4.0 (preferred platform) or Windows 95
Hardware requirements	SVGA graphics adapter and monitor recommended 32-MB RAM 130-MB free hard disk space required for complete installation
Network management platform compatibility	CastleRock SNMPc 4.1r and 4.2.04 (optionally bundled with product) Hewlett-Packard OpenView 7.2C (C.02.17) and HP OpenView Professional Suite (D.01.00 and D.01.02) HP OpenView Network Node Manger (5.0 and 5.01)
Network management protocol	SNMP (RFC 1157)

Table 4-25: CiscoWorks Windows Software Product Numbers

Description	Product Number
CiscoWorks Windows 3.1 for Windows NT/Windows 951 (bundled with CastleRock SNMPc 4.2)	CWPC-3.1-SNMPC
CiscoWorks Windows upgrade to 3.1 with SNMPc	CWPC-3.1-SNMPC-UPG
CiscoWorks Windows 3.1 for HP OpenView Professional Suite 7.2C (C.02.17) and 7.3D (D.01.00 and D.01.02) on Windows 95 and Windows NT 3.51 and 4.0 CiscoWorks Windows for HP OpenView Network Node Manager 5.0 and 5.01 on Windows NT 4.0	CWPC-3.1-OVW
CiscoWorks Windows upgrade to 3.1 for HP OpenView Professional Suite and Network Node Manager	CWPC-3.1-OVW-UPG
Software subscription orders	SRV-CWPC-WIN

CiscoWorks for Switched Internetworks

CiscoWorks for Switched Internetworks (CWSI) offers comprehensive switched management functionality for campus LAN networks. An integrated suite of applications, CWSI provides many important management functions including topology mapping, real-time device management, RMON-based traffic analysis, VLAN configuration, ATM connection and performance management, and user tracking and reporting. CWSI has been specifically tailored to meet a majority of the management requirements associated with the installation, deployment, and daily operations of Catalyst switches and is a must consideration in both small- and large-campus LAN environments.

CWSI can be installed and operated in two different modes. As a self-sufficient SNMP management package, CWSI does not require the services of an existing network management platform to be fully functional. As an integrated element management offering, CWSI can be installed with HP OpenView, SunNet Manager, and NetView/AIX. The integration with these systems provides the installation of Cisco MIBs and the launching of various CWSI functions from these SNMP management platforms. In either mode of operation, CWSI supports a wide range of operating systems including product availability on both UNIX and NT workstations.

CiscoWorks for Switched Internetworks offers the following capabilities:

Topology Services

• Physical and logical discovery and display of Cisco Catalyst and LightStream switches and routers

• Automated topology updating modes for capturing network and configuration changes

• Multi-threaded discovery agent for large-scale, 300-plus switch/router topologies

• Automated screen layout of device icons and inter-switch link connections

• Advanced screen navigation tools for zooming in to obtain topology details

• Multifunctional display attributes for obtaining customized views of the network including Spanning-Tree, Fast EtherChannel, VLAN, and LANE representations

• Point-and-click launch icons for launching the additional management functions within CWSI

Real-time Device Management

• Graphical display of Cisco devices including all chassis, module, and port attributes

• Real-time monitoring of selected devices with color-coded status indicators

• Point-and-click approach for configuring chassis, module, and port attributes of Catalyst switches

• Specialized graphic configuration functions for enabling SPAN, LANE, Fast EtherChannel, TFTP configuration downloads, switch port security, and CGMP

• Hot links for enabling RMON on selected ports and generating traffic reports based on the short-term and long-term history groups

• Scrollable displays for viewing large chassis including the Catalyst 5500

Traffic Management

• Graphic monitoring and analysis capabilities for Catalyst switch embedded RMON agents and SwitchProbes

• Robust frame relay and WAN traffic monitoring and reporting capabilities for SwitchProbes including in-depth diagnostic tools

• Easy troubleshooting of protocol-related problems; configures proactive alarms to detect problems before they occur

• Comprehensive 7-layer traffic analysis including protocol analysis

• VLAN monitoring capabilities including TopN list for VLAN statistics and utilization

• Seamless integration for monitoring embedded Catalyst RMON agents and external SwitchProbe devices with automated steering of Catalyst SPAN ports

VLAN Management

• Automated setup of VLANs across Fast Ethernet, and ATM backbones with Virtual Trunking Protocol (VTP) initialization

• Configurable directory window for adding, deleting, and merging VLANs

• Integration with CWSI topology services for displaying VLANs physically and logically

• Drag-and-drop configuration functions including switch port and inter-switch links

• Spanning tree optimization settings including VLAN load distribution across redundant paths, and easy identification of forwarding blocking ports

• Configuration verification and error reporting when problems are detected during discovery

• Configuration of Virtual Membership Policy Server (VMPS) tables with auto download capabilities for the Catalyst switches

• Display of VTP management domains and VTP pruned interfaces within the topology map

• Graphical LANE configuration templates for enabling LECSs, LESs, and LECs automatically

• Topology representation of configured Emulated LANs across ATM fabrics including the location or LAN Emulated Configuration Servers (LECS), LAN Emulated Servers (LES), and LAN Emulated Clients (LEC)

ATM Management

• Auto discovery of ATM switches, physical links, and permanent and switched virtual circuits

• Configuration of virtual channel connections, and virtual path connections, with path trace analysis and connectivity diagnostics

• Detailed health and performance reporting of ATM switches and links within the ATM fabric

• Listing of the number of active virtual connections on each link with tracing tools for each connection

• Traffic analysis, usage, and reporting of RMON-enabled ATM links

• PNNI (Private Network to Network Interconnect) configuration functions for setting administrative weights and topology metrics

End-Station Tracking

• Auto discovery of end-station MAC, IP subnet addresses, and DNS (Directory Name Services) names with a listing of the switch ports to which these stations are attached

• Java-based interface for viewing end-station mapping tables and the location of these stations on the topology map

• Customizable fields within the address and location tables for adding administrative comments including usernames, and last change instructions

• Periodic updating of tables to reflect changes within the network based on new MAC and IP addresses, and the physical location of these addresses within the network

Table 4-26: CiscoWorks for Switched Internetworks 2.1 System Requirements

System1	Hardware	Display Resolution	Active Memory	Virtual Memory	Hard Drive Space	CD-ROM
UNIX	SPARC station 10 or above, HP 9000 series or above, IBM RS/6000 Series 390 or above	Large color monitor supporting 1024x768	64 MB minimum	Up to 200 MB swap space	200 MB available	Required
Windows NT	133 MHz Pentium processor or greater	SVGA color monitor supporting 800 x 600 dpi; system must be configured for 256 or more colors2	64 MB minimum	Up to 200 MB	200 MB available	Required

Table 4-27: CiscoWorks for Switched Internetworks 2.1 Platform Support

Platform	Operating System Version	Network Management System
SunSoft Solaris	2.5.1, 2.6	HP-OpenView Network Node Manager 4.1, 4.11, and 5.011 SunNet Manager Versions 2.3 Solstice Enterprise Manager 2.0
HP-UX	10.10, 10.20	HP OpenView Network Node Manager 4.1, 4.11 and 5.01
IBM-AIX	4.1.5, 4.2	NetView AIX 4.0 5.0
Windows NT	4.0 (workstation), running Service Pack 3	HP OpenView Network 5.0 Node Manager 5.0, HP OpenView Professional Suite 7.2, 7.3 SNMPc 4.2 by Castlerock Computing

Table 4-28: CiscoWorks for Switched Internetworks Device Support Matrix

Switches	Topology Services	Device Mgmt	Traffic Mgmt	VLAN Mgmt	LANE Mgmt	ATM Mgmt	User Tracking
Catalyst 1200	X	X	X	X	-	-	X
Catalyst 1900	X	X	X	X	-	-	X
Catalyst 1912	X	X	X	X	-	-	X
Catalyst 2820	X	X	X	X	X	-	X
Catalyst 2828	X	X	X	X	X	-	X
Catalyst 2901	X	X	X	X	-	-	X
Catalyst 2902	X	X	X	X	-	-	X
Catalyst 2926	X	X	X	X	-	-	X
Catalyst 3000	X	X	X	X	X	-	X
Catalyst 3100	X	X	X	X	X	-	X
Catalyst 3200	X	X	X	X	X	-	X
Catalyst 3900	X	X	X	-	-	-	X
Catalyst 5000	X	X	X	X	X1	-	X2
Catalyst 5002	X	X	X	X	X1	-	X2
Catalyst 5500	X	X	X	X	X1	X	X2
Catalyst 5505	X	X	X	X	X1	-	X2
LightStream 1010	X	X	X	-	X	X	-

Table 4-29: Part Numbers: CiscoWorks for Switched Internetworks

Description	Product Number
CWSI, Solaris, OpenView, SunNet Manager, standalone	CWSI-2.1-Solar
CWSI, Solaris, OpenView, SunNet Manager, standalone, upgrade	CWSI-2.1-Solar-UG
CWSI, HP-UX, OpenView, standalone	CWSI-2.1-OVH
CWSI, HP-UX, OpenView, standalone, upgrade	CWSI-2.1-OVH-UG
CWSI, AIX, NetView, standalone	CWSI-2.1-NV
CWSI, AIX, NetView, standalone, upgrade	CWSI-2.1-NV-UG
CWSI, for Windows NT, OpenView, standalone	CWSI-2.1-WIN-NT
CWSI, for Windows NT, OpenView, standalone, upgrade	CWSI-2.1-WIN-NT-UG

Table 4-30: Software Application Service Part Numbers: CiscoWorks for Switched Internetworks

Software Application Service Part Numbers	Software Application Support (SAS)	Software Application Plus Upgrades (SASU)
CWSI-2.1-Solar	CON-SAS-NMS-SI-SOL	CON-SAU-NMS-SI-SOL
CWSI-2.1-Solar-UG	CON-SAS-NMS-SI-SOL	CON-SAU-NMS-SI-SOL
CWSI-2.1-OVH	CON-SAS-NMS-SI-OVH	CON-SAU-NMS-SI-OVH
CWSI-2.1-OVH-UG	CON-SAS-NMS-SI-OVH	CON-SAU-NMS-SI-OVH
CWSI-2.1-NV	CON-SAS-NMS-SI-NV	CON-SAU-NMS-SI-NV
CWSI-2.1-NV-UG	CON-SAS-NMS-NV-UG	CON-SAU-NMS-NV-UG
CWSI-2.1-WIN-NT	CON-SAS-NMS-WIN-NT	CON-SAU-NMS-WIN-NT
CWSI-2.1-WIN-NT-UG	CON-SAS-NMS-WIN-NT-UG	CON-SAU-NMS-WIN-NT-UG

CiscoView

CiscoView is a GUI-based device management software application that provides dynamic status, statistics, and comprehensive configuration information for Cisco's internetworking products (switches, routers, concentrators, and adapters). CiscoView graphically displays a physical view of Cisco devices. Additionally, this network management tool provides configuring and monitoring functions and offers basic troubleshooting. Using CiscoView, you can more easily understand the tremendous volume of management data available for internetworking devices using CiscoView's graphical device representations which are presented in a clear, consistent format.

CiscoView can be integrated with several of the leading SNMP-based network management systems, providing a seamless, powerful network view. CiscoView is also bundled with CiscoWorks, Cisco's enterprise network management application suite. CiscoView can also be run on UNIX workstations as a fully functional, independent management application. CiscoView is also available in Windows format on a PC and is included in the CiscoWorks Windows product and is bundled with CiscoWorks for Switched Internetworks.

CiscoView provides support for the following features:

• Graphically displays Cisco products from a centralized network management location, giving network managers a complete view of Cisco products without physically checking each device at remote sites.

• Oriented for exception reporting, enabling users to grasp essential inquiry information quickly.

• GUI shows a continuously updated physical picture of routers, hubs, switches, or adapters.

• Can be invoked several times in the same session to simultaneously support multiple switches, routers, hubs, or adapters.

• Can be integrated with the following network management platforms to provide a seamless, powerful system to manage Cisco devices:

  • Sun Microsystems, Site Manager, Domain Manager, and Enterprise Manager

  • Hewlett-Packard OpenView

  • Trivoli TME 1.0 NetView for AIX

• Scrollable viewing for use with large devices such as the Catalyst 5500 and Cisco 7500.

• Can control and configure the Cisco devices listed in Table 4-31.

Table 4-31: Devices Supported by CiscoView 4.1

Small to Medium Business Products	Mid-Range Enterprise Products1	High-End Enterprise Products
Cisco and CiscoPro 761, 762, 765, 766, 771, 772, 775, 776	Catalyst and CiscoPro switch models2 1200, 1400, 1600, 1601, 1700, 1800, 1900, 2100, 2600, 2800, 2820, 2900, 2926, 3000, 3100, 3200, 3900, 5002, and CPW2200	Catalyst 5000, 5500, and 5505
Cisco or CiscoPro 1003, 1004, and 1005	EtherSwitch Pro16,EPS2015, 1200, 1220, 1400, 1420	Cisco 7000, 7010, 7204, 7206, 7505, 7507, 7513 routers
Cisco and CiscoPro 1601, 1602, 1603, 1604, 1605	EtherSwitches: Pro16 and CPW16	LS10103
Cisco 2501, 2502, 2503, 2504, 2505, 2507, 2509, 2510, 2511, 2512, 2513, 2514, 2515, 2516, 2520, 2521, 2522, 2523, 2524, and 2525	CiscoPro switch models CPW10_100, CPW500, CPW1200, CPW1220, and CPW1400
CiscoPro 2051, 2052, 2503, 2504, 2505, 2507, 2509, 2511, 2513, 2514, 2516, 2520, 2521, 2522, 2523, and 2524	Workgroup concentrators 1400
Cisco and CiscoPro 3600 series (includes 3620 and 3640)	Fasthub 216T
Cisco and CiscoPro 4000 series4 (includes 4000, 4000-M, 4500, 4500-M, 4700, and 4700-M)
AS5200 Access Server	AS2509-RJ AS2511-RJ	AS5300 Access Server
Cisco 1501, 1502, 1503, 1516
NetBeyond Fasthub 300 and Fasthub 100+ Series
EPS-500, EPS-1500, EPS2115, CPW-500, CPW-2115, and CPW-16

Table 4-32: Supported CiscoView Applications

Application	Description	Operating System	Cisco IOS Release	Device Support
Threshold Manager	Enhances the ability to set thresholds on Cisco RMON-supported devices to reduce management overhead and improve troubleshooting capabilities	Solaris 2.4, 2.5.1, and 2.6 HP-UX 10.0, 10.20 AIX 4.1.5, 4.2.1	Cisco IOS Release 11.1 or 11.2 with the RMON events and alarms group	All devices with appropriate Cisco IOS or RMON features
StackView/StackMaker	Simplifies stack management	Solaris 2.4, 2.5.1, and 2.6 HP-UX 10.0, 10.20 AIX 4.1.4, 4.2.1	Cisco IOS Releases 10.0 through 11.2	Cisco 1601, 1602, 1603, 1604; Cisco 3620 and 3640; Catalyst 1900, 1900C, and 1912; Catalyst 2822 and 2828; and FastHub 300 series1
Flash File System	Provides file copying and editing features for the Cisco 7500 series, Cisco 7000 series, and Cisco 7200 series routers	Solaris 2.4 and 2.5.1 HP-UX 10.0, 10.20 AIX 4.1.4, 4.2.1	Cisco IOS Releases 10.0 through 11.2	Cisco 7000, 7010, 7204, 7206, 7505, 7507, and 7513 routers
Cisco TN3270 Monitor	Monitors TN3270 server events and sessions on the Channel Interface Processor (CIP)	Solaris 2.4, 2.5, and 2.6 HP-UX 9, 10 AIX 3.2.5 and 4.1	Cisco IOS Release 11.0(13) or later Cisco IOS 11.2(2.5) or later and cip22-14	Cisco 7000, 7010, 7505, 7507, and 7513

Table 4-33 provides an overview of CiscoView specifications.

Table 4-33: CiscoView Specifications

Description	Specification
Compatible platforms	Sun SPARCstation running Solaris 2.4, 2.51, and 2.6 HP/Apollo Series 700 running HP-UX 10.10, 10.20 IBM RS/6000 running AIX 4.1.5, 4.2
Hardware requirements	Color monitor recommended At least 32-MB main memory recommended
Network management platform compatibility	SunNet Manager Site Manager Domain Manager Enterprise Manager Hewlett-Packard OpenView IBM NetView for AIX
Network management protocol	SNMP (RFC 1157)

Table 4-34 describes the software environments that are supported by CiscoView.

Table 4-34: Environments Supported by CiscoView

Platform	Operating System	NMS Platform	Version of X Windows
Sun	Solaris 2.4	Site Manager 2.3 Domain Manager 2.3 Enterprise Manager 2.0 HP OpenView 4.11, 5.0, 5.01	OpenWindows 3.x, X11R5
	Solaris 2.51	Site Manager 2.3 Domain Manager 2.3 Enterprise Manager 2.0 HP OpenView 4.11, 5.0, and 5.01	OpenWindows 3.x
	Solaris 2.6	Site Manager 2.3 Domain Manager 2.3 Enterprise Manager 2.0	OpenWindows 3.x
HP	HP-UX 10.10, 10.20	HP OpenView 4.11, 5.0, and 5.01	HP-VUE, X11R5
IBM	IBM AIX 4.1.5, 4.2	IBM NetView 4.1, 5.0	AIX Windows, X11R5

Table 4-35: CiscoView Software Product Numbers

Description	Product Number
CiscoView 4.1 (1) for Solaris/SunNet Manager	CV-4.1.1-SOL
CiscoView upgrade to 4.1 (1) upgrade for Solaris/SunNet Manager Site Manager 2.3, Domain Manager 2.3, and Enterprise Manager 2.0	CV-4.1.1-SOL-UPG
CiscoView 4.1 (1) for HP OpenView 4.11, 5.0, and 5.01 on HP-UX 10.10 and 10.20	CV-4.1.1-OVH
CiscoView upgrade to 4.1 (1) for HP OpenView	CV-4.1.1-OVH-UPG
CiscoView 4.1 (1) for NetView 4.1 and 5.0 on AIX 4.1.5 and 4.2	CV-4.1.1-NV
CiscoView upgrade to 4.1 (1) NetView on AIX	CV-4.1.1-NV-UPG
Software subscription orders	SRV-CV-SNM SRV-CV-OVS SRV-CV-OVH SRV-CV-NV

Cisco Resource Manager 1.1

Cisco Resource Manager 1.1 for either Solaris or Windows NT is a client-network management suite that delivers an internet-based solution for managing Cisco networks. Resource Manager offers rapid, reliable device software upgrades, easy tracking of network changes, and quick isolation of error conditions for Cisco routers and switches. Resource Manager applications, together with links to CCO service and support, speed network administrative tasks to help you manage your enterprise network.

Resource Manager is based on a web server architecture and leverages today's internet technology. Its applications can be viewed using a standard browser, which simplifies access to information from anywhere in the network. Resource Manager is composed of Inventory Manager, Software Image Manager, Availability Manager, and Syslog Analyzer applications.

Cisco Resource Manager runs as a standalone solution and does not require a management platform or CiscoWorks. It can coexist on the same system with HP OpenView, CiscoWorks, or CiscoWorks for Switched Internetworks.

The Cisco Resource Manager includes the following applications:

• Inventory Manager. Quickly collects, displays, and updates to router and switch hardware and software inventory information. Inventory Manager supports Cisco IOS features in Cisco IOS Releases 10.3 through 11.2.

Inventory Manager provides the following features:

• Inventory management of Cisco routers, switches, hubs, and general SMNP devices.

• Change reports that detect hardware and software changes. Inventory Manager scans the network on a scheduled basis and provides timely and detailed reports on network changes, and allows users to view past reports.

• Detailed hardware and software inventory reports. Device system and interface details as well as hardware, software, and firmware versions, image type, and physical chassis and interface card information are reported.

• Optional device import now offers Cisco device filtering, and supports the following local or remote databases:

CiscoWorks 4.0
HP OpenView 5.0
CiscoWorks for Switched Internetworks 1.3 or 2.1
CiscoWorks for Windows 3.2

• Inventory information is updated automatically when a device reloads or restarts.

• Internet linked Year 2000 Certification checking. Custom reports show (by device) the certifications status of each IOS/Catalyst software image running in your network.

• Software Manager. Software Manager reduces the time needed to deploy new software images by automating many of the steps associated with scheduling, downloading, and monitoring software upgrades.

Software Manager provides the following features:

• Software image distribution to groups of Cisco switches and routers.

• Supports a broad range of devices. Version 1.1 now supports routers with single flash memory banks. Additionally there is new support for the Catalyst 5000, 5500, and 5505.

• Prerequisite checking prior to initiating the download. To reduce software upgrade errors, Software Manager validates the proposed image for each target device by checking Cisco IOS release, flash device size, and available RAM requirements.

• Scheduling of multiple upgrade jobs. Software Manager allows you to schedule a single or multiple upgrade jobs, downloading to multiple devices in each job.

• Software image storage and retrieval. You can retrieve a new image from the CCO website, from another device, or from a local file and store it in the software library for future deployment.

• Notification of download status. Software Manager verifies that each job has completed successfully and provides detailed audit reports on upgrade failures and the cause of those failures.

• Availability Manager. Allows you to quickly monitor device reachability and response time, and reports on offline devices and device reloads.

Availability Manager provides the following features:

• Reachability and response time monitoring to track devices critical to network uptime

• Ability to drill down to trend graphs and interface availability information for troubleshooting

• Reporting of device reloads, cause of reload, and offline devices to ensure timely response to network outages

• Syslog Analyzer. Provides flexible, filtered syslog message reporting that you can use to quickly isolate error conditions for Cisco routers and switchers.

Syslog Analyzer provides the following features:

• Severity level message reporting for quick identification of critical messages. A drill-down view of syslog messages assists you in network troubleshooting.

• Custom and standard reports viewable by device, message type, and severity. Reports alert you of configuration changes, high CPU utilization, duplicate IP addresses, flash memory errors, memory allocation failures, environmental warning, and severity level 0, 1, and 2 syslog errors.

• User-defined filters that enable users to select the device and syslog messages that will be displayed.

• Links to probable cause, recommended action, and user-customized information. A utility to launch a customized script or web page enables you to extend syslog messages to internal policies and procedures.

When connected to CCO, Cisco Resource Manager provides a dynamic link between your network and CCO service and support. From the Resource Manager desktop, you have access to CCO web pages simplifying the task of finding the latest product enhancements, the appropriate software image, Year 2000 Certification, diagnostic information, and debugging tools.

Table 4-36: Devices Supported by Cisco Resource Manager 1.0 Inventory Manager Application

Routers and Access Servers	Switches	Hubs
Cisco and Cisco Pro 700, 1000, 1600, 2100, 2200, 2500, 3000, 3100, 3200, 3600, 4000, 4500, 4700, 7000, 7200, and 7500 Series	Catalyst 1200, 1220, 1600, 1700, 1800, 1900, 2200, 2600, 2800, 2820, 2900, 3000, 3011, 3011 Router, 3100, 3200, 3500, 3900, 5000, 5002, 5301, 5500, and 5505	FastHub 100, 200 and 300 Series
Cisco and Cisco Pro 700, 1000, 1600, 2100, 2200, 2500, 3000, 3100, 3200, 3600, 4000, 4500, 4700, 7000, 7200, and 7500 Series	EtherSwitch 1100, 1200, 1220, 1400, 1600, 1900, and 2200 Series	MicroHub 1500 series
Cisco AS5200 and AS5300 Access Servers	Workgroup concentrators 1000, 1100, and 1400
Router IGS, AGS+, AccessProRC, AccessPro EC, and Router Gateway Server	LightStream LS1010, LS2020 BPX, IPX, IGX and AXIS

Table 4-37: Device Support for Cisco Resource Manager Software Image Manager Application

Routers and Access Servers	Switches
Cisco and Cisco Pro 1000, 1600, 2500, 3600, 4000, 4500, 4700, 7000, 7200, and 7500 Series	Catalyst 2900, 2926, 5000, 5002, 5500, and 5505 Series
Cisco AS5200 Access Server	LightStream LS1010

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Note SMARTNet customers are entitled to a limited-time promotional offering. For details, check the CCO Software Center under Cisco Resource Manager.

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Table 4-38: Cisco Resource Manager Product Numbers

Description	Product Number
Cisco Resource Manager 1.1 for Solaris	CRM-1.1-SOL
Software Application Support maintenance	CON-SAS-CRM-SOL
Cisco Resources Manager 1.1 for Windows NT	CRM-1.1-NT
Software Application Support maintenance	CON-SAS-CRM-NT
Cisco Resource Manager 1.0 to 1.1 Upgrade Solaris to Solaris	CRM-1.1-SOL-UPG
Cisco Resource Manager 1.0 to 1.1 Upgrade Solaris to NT	CRM-1.1-NT-UPG

Table 4-39: Cisco Resource Manager Specifications

Description	Specification
Server Specifications:
Hardware System:	Sun SPARC server 20, Ultra1, Ultra2, or higher recommended -- Memory: 64 MB minimum, 128 MB recommended -- Available Disk: 250 MB minimum, 2 GB recommended or IBM compatible, Pentium/Pentium Pro and 200 MHz or higher recommended -- Memory: 64 MB minimum, 128 MB recommended -- Available Disk: 250 MB minimum, 2 GB recommended
Software	Sun SPARC · Solaris 2.6 · Solaris 2.5.1 (with patch 103738-03 installed) IBM Compatible · Microsoft NT 4.0 server or workstation
Network Management Platforms (none required for CRM operation)	Supported HP OpenView 4.1.1 or 5.0 CiscoWorks 3.2 or 4.0 CiscoWorks for Switched Internetworks 1.3 or 2.1 CiscoWorks for Windows (SNMPc 4.1) 3.2
Description	Specification
Client Specifications:
	Sun SPARC · UNIX workstation running Solaris 2.4 or 2.5.1 · Netscape 3.x or 4.03 with NT 4.0, Win95, Solaris 2.4, or Solaris 2.5.1 with Java and JavaScript enabled · Microsoft Internet Explorer 3.x or 4.0 with NT4.0 or Win95 with Enable Java Programs and Active-X scripting enabled IBM Compatible · PC workstation running Windows NT 4.0 or Win95 · Netscape 3.x or 4.03 with NT 4.0, Win95, Solaris 2.4, or Solaris 2.5.1 with Java and JavaScript enabled · Microsoft Internet Explorer 3.x or 4.0 with NT4.0 or Win95 with Enable Java Programs and Active-X scripting enabled

Cisco Network Management Support CD-ROM

The Cisco Network Management Support CD-ROM (CNMS-CD) contains the latest Cisco network management device and application support files. These files provide up-to-date management support for the latest Cisco devices. CNMS-CD enhances the capabilities of the CiscoView graphical device management application.

CNMS-CD works with CiscoView 3.1.1 and 3.2.1, and CiscoWorks Windows 2.0 and 2.1 to provide real-time monitoring and configuration of the latest Cisco routing and switching products. The CD provides a timely alternative if you cannot access CCO. CiscoView 4.0.1 and CiscoWorks Windows 3.0 already include the latest device and applet support. Therefore, if you are upgrading to this version you do not need the CNMS-CD.

The CNMS-CD provides the following features:

• Integration with the CiscoView 3.1.1 and 3.2.1 built-in incremental device installer technology

All devices and applications provided on the CNMS-CD are compatible with CiscoView 3.1.1 and 3.2.1. The CiscoView incremental device installer utility allows these device and application files to be added on an as-needed basis. This capability is extremely beneficial if you acquire the latest Cisco internetworking products and technologies and cannot wait until the next management software release to support these new technologies.

The device and applications provided on the CNMS-CD are available in a "package" format. Cisco has developed a "device package" concept in which all of the necessary device support files, such as device definition, MIBs, Graphic Image Files (GIFs), and applets, are combined together to form a package file. The package files can easily be installed from CiscoView 3.1.1 and 3.2.1 and CiscoWorks Windows 2.0 and 2.1 products.

• Support for the latest Cisco internetworking products

As new products are introduced, the latest Cisco network management device and application support files will be added to the CD.

• Support for the industry-leading operating systems and network management systems

CNMS-CD is compatible with the all operating systems and network management systems supported by the CiscoView 3.1.1 and 3.2.1 technology.

If you are an existing CiscoView 3.1.1 or 3.2.1, and CiscoWorks Windows 2.0 or 2.1 customer, the CNMS-CD is available to you, but Cisco recommends that you upgrade to CiscoView 4.0.1 and CiscoWorks Windows 3.0. The CD will be updated on a periodic basis to provide you with the latest Cisco network management support files.

Table 4-39 lists the latest Cisco devices and applications supported by CNMS-CD, Table 4-41 lists the CNMS-CD-supported platforms, and Table 4-41 lists the product numbers for CNMS-CD.

Table  4-40: Cisco Devices and Applications Supported by the Cisco Network Management Support CD-ROM

Category	Device
Modular Routers
Cisco 7000 family	Cisco 7010, 7505, 7513, and 7204 and 7206 models with port adapter cards Cisco 7000 family applet (Flash File System Manager applet)
Cisco 4000 series	Models 4000, 4000-M, 4500, 4500-M, 4700-M, 4700, and 4700-M with supporting adapters
Cisco 3600 series	Models 3620 and 3640
Cisco 2500 series	Models 2501, 2502, 2503, 2504, 2505, 2507, 2509, 2510, 2511, 2512, 2513, 2514, 2515, 2516, 2522, and 2523
Fixed-Configuration Routers
Cisco 760 series	Models 761, 762, 765, and 766
Cisco 1000 series	Models 1003, 1004, and 1005
Cisco 2520 series	Models 2522, and 2523
Combination Routers
Cisco 1600 series	Models 1601, CPA1601, 1602, CPA1602, 1603, CPA1603, 1604, and CPA1604
Cisco Desktop Hubs
Cisco 1500 series Micro Hubs	Models 1502 and 1503
Access Servers
Universal access server	AS5200 access server1 (Modem Manager application)
Workgroup Products
Workgroup concentrators	Catalyst WS-C1400 Workgroup 1000 concentrator (MLT-2) and Workgroup 1200 concentrator
Workgroup switches	Catalyst switches: 1200, 1400, 1600, 1800, 1900, 1900C, 1912, 2100, 2600, 2822, 2828, 2900, 3000, 3100, 3200 (including modules WS-X3001-X3005), 5000, 5002, and 5500 (with FDDI/CDDI adapters)
ATM Switches
ATM switches	LightStream 1010
Device-Independent Applications
Applications	Threshold Manager

Table  4-41: Platforms and Network Management Systems Supported by the
Cisco Network Management Support CD-ROM

Platform	Operating System	Network Manage
Sun SPARCstation class	SunOS 4.1.3, SunOS 4.1.3_U1	SunNet Manager 2.2.2, 2.2.3 HP OpenView 3.31
	Sun OS 4.1.4 Solaris 2.4	SunNet Manager 2.2.2, 2.2.3, 2.3 HP OpenView 3.31
	Solaris 2.5	SunNet Manager 2.2.2, 2.2.3, 2.3
HP 9000/700, 9000/800	HP-UX 9.04, 9.05	HP OpenView 3.31, 4.01
	Solaris 2.4, 2.5	HP OpenView 3.31, 4.01
	HP-UX 10.01, 10.10	HP OpenView 4.01, 4.1
IBM RS6000	IBM AIX 3.25, 4.1.4	IBM NetView for AIX 3.1, 4.1
Intel processor-based IBM PC or compatible	Microsoft Windows 95 4.0 Windows NT 3.51	Castle Rock SNMPc4.1g HP OpenView for Microsoft Windows 7.2 (C.02.17)

Table 4-42: Cisco Network Management Support CD-ROM Product Numbers

Description	Product Number
Cisco Network Management Support CD-ROM for Castle Rock SNMPc and HP OpenView for Windows on Microsoft Windows 95/NT, SunNet Manager on SunSoft SunOS and Solaris, and IBM NetView for AIX on AIX operating systems	CNMS-CD
Cisco Network Management Support CD-ROM for HP OpenView on the HP-UX operating system	CNMS-CD-HPUX

Cisco Enterprise Accounting

Introducing Cisco's Newest Release:
Cisco Enterprise Accounting for ISDN Version 2.0

Cisco Enterprise Accounting (CEA) for Integrated Services Digital Network (ISDN) V.2.0 is a powerful network management tool designed to help organizations lower the cost of owning and operating the network. The information provided by CEA for ISDN empowers managers to track network usage, identify costly bandwidth allocation, perform segment accounting, manage performance, and deliver timely analysis to decrease the largest expense of owning a network: transmission costs. CEA for ISDN V.2.0 is part of Cisco's Assured Network Services strategy, providing key infrastructure and performance management functionality.

Features At A Glance

Collecting call data--CEA for ISDN collects raw data from your network devices on a user-defined basis. It automatically translates this raw call data into call data records (CDRs) and stores them where you can easily access them. CEA applies a user-defined cost model to the call records on demand stores the cost information in the call records. You can access the call records to:

• View call records from various viewpoints, such as calls from people in the marketing department

• Reprice specific calls by correcting individual call records and recosting the calls

• Produce costing reports

Cost allocation--CEA for ISDN allows managers to charge back costs for calls to the accounts that are responsible for them, such as individuals, organizational units, and locations. It also enables a network manager to reconcile statements from network service providers. Additionally, costs can be assigned per account for charges such as QoS, equipment use, and installation.

Directory management--Information needed for cost allocation is maintained in the directory database that allows collected call data to be allocated to individuals, locations, and equipment. You can access the directory to:

• View directory records from different viewpoints, such as all the people who made calls to or from specific IP or ISDN addresses

• Add, update, and delete directory records

• Produce directory reports

Traffic statistics reports--To improve the performance and cost effectiveness of your network, a set of templates and custom reports show meaningful statistics, including packet and octet counts, maximum and minimum call duration, and call charges. Information can be viewed and reported by different criteria such as date and time, trunk and circuit, and type of call.

Exception reports--To detect improper use of network resources or misconfigured network devices, exception reports are defined by criteria that you set up. For example, calls from a certain IP or ISDN address might be monitored to ensure proper use of network resources. Or, an excessive number of short-duration calls with little or no packet might indicate a router with the wrong configuration. In both examples, valuable resources and assets might be protected with the advent of this reporting tool.

Network monitoring--Proactive network monitoring can identify or validate fraudulent network usage and improperly configured network devices as they occur, potentially saving enterprises money as well as maintaining network security.

Applications Supported

CEA for ISDN V.2.0 supports accounting, chargeback, and reporting ISDN applications. The application is not hardware-device dependent. Any Cisco device supporting the Cisco-ISDN-Call History-MIB (11.0(7) or later) can be polled for call data information.

Table 4-43: CEA 2.0 for ISDN System Requirements

Description	Specification
Hardware requirements	PC: Intel PC-Compatible Pentium 133-MHz clock minimum 64 MB RAM 2GB minimum hard drive space SVGA color monitor and graphics adapter EIA/TIA-232 serial port CD-ROM drive Mouse or mouse-compatible pointing device
Operating system and software requirements	PC: Microsoft (MS) Windows NT

Supported Cisco IOS Versions and Routers

Each Cisco ISDN router must run Cisco IOS 11.0(7) or later to support the Cisco-ISDN-Call-History-MIB required for CEA. Refer to the CEA Release Notes (on Cisco Connection Online) or the Cisco Connection Documentation CD-ROM for details on routers and Cisco IOS software version information.

Introducing Cisco's Newest Release:
Cisco Enterprise Accounting 2.0 for NetFlow

Cisco Enterprise Accounting (CEA) 2.0 for NetFlow is a powerful network management tool designed to help organizations lower the cost of owning and operating networks. CEA for NetFlow delivers crucial, end-to-end accounting to view network usage, including performance analysis, bandwidth allocation (including QoS levels) and application usage. The reports and data from CEA for NetFlow can be used to proactively monitor the network, resolve trouble spots, and provide an excellent tool for outbound marketing and customer service via intimate knowledge of customer network and application usage patterns.

As part of Cisco's Assured Network Services strategy, CEA for NetFlow delivers key infrastructure management and service level agreement tracking that helps users account for and control the most expensive cost of owning a network: transmission expenses. CEA for NetFlow is ideal for both enterprise networks and network service providers, enabling internal and customer network reports, chargebacks and resource allocation for such advanced network services as QoS and application-based class-of-services.

Specialized CEA for NetFlow Reports

CEA for NetFlow features the following reports tailored to give managers a comprehensive, end-to-end view of the network:

• Router Usage Reports--These reports capture router usage by unit, port, total packet and byte counts by port, port usage by user (via IP address) and port usage by application. The information garnered by these reports can be used to help plan and configure networks to meet requirements, engineer traffic for optimum performance and identify special class-of-service needs by application.

• Application Reports--These reports capture aggregate application usage in packets and bytes, application usage by time of day and application usage by user. The information garnered by these reports help managers gauge networked application requirements, special QoS needs, policy infractions and time-of-day network bandwidth requirements. In addition, managers can identify specific class-of-service needs to service mission-critical networked applications.

• User Reports--These reports capture total traffic to and from users, total traffic to and from users by application, and top network users by traffic volume. The information garnered by these reports can help managers identify special user bandwidth needs, enable individual chargebacks, and monitor network policies.

• Departmental Rollup Reports--These reports capture application usage by department, port usage by department and time-of-day for traffic/applications ports by department. The information garnered from these reports enable managers to implement departmental chargebacks to cover transmission expenses. In addition, managers can identify and plan for special departmental network bandwidth requirements, by application or time-off-day.

Applications Supported

Cisco Enterprise Accounting for NetFlow, version 2.0 supports accounting, billing and reporting ISDN applications. The application is not hardware device dependent. Any Cisco device supporting Cisco NetFlow Software with a corresponding workstation running NetFlow FlowCollector can implement CEA for NetFlow to poll for data.

Table 4-44: CEA 2.0 for Netflow System Requirements

Description	Specification
Hardware requirements	PC: Intel PC-Compatible Pentium 166-MHz clock minimum 64 MB of RAM 2-GB minimum hard drive space SVGA color monitor and graphics adapter EIA/TIA-232 serial port CD-ROM drive Mouse or mouse-compatible pointing device
Operating system and software requirements	PC: Microsoft (MS) Windows 95/Windows NT

Supported Cisco IOS Versions and Routers

Each Cisco router or router module must run Cisco IOS 11.x or later with NetFlow Software to support CEA for NetFlow. Refer to the Cisco Enterprise Accounting Release Notes (on Cisco Connection Online) or the Cisco Connection Documentation CD) for details on routers and Cisco IOS version information.

Cisco Netsys Service-Level Management Suite

Cisco Netsys Service-Level Management Suite 4.0 provides a policy-based Service-Level Management solution that enables network managers to define, monitor, and assess network connectivity, security, and performance policies and to troubleshoot problems quickly. Cisco Netsys Service-Level Management Suite consists of three products: Cisco Netsys Connectivity Service Manager, Cisco Netsys Performance Service Manager, and Cisco Netsys LAN Service Manager.

Cisco Netsys Connectivity Service Manager

Cisco Netsys Connectivity Service Manager lets you view, assess, and troubleshoot a full spectrum of connectivity issues, including network availability, security, and reliability. Cisco Netsys Connectivity Service Manager monitors your network configuration data and uses built-in intelligence to verify the availability of key network services. It allows you to establish service-level policies for connectivity, reliability, and security services, and it uses the unique VISTA (View, Isolate, Solve, Test, Apply) troubleshooting methodology to automate the diagnosis and repair of problems.

With Cisco Netsys Connectivity Service Manager, you can begin to focus more on strategic network issues such as growth and capacity planning, and less on solving the network crisis of the moment. The Connectivity Service Manager increases the productivity of network and system administrators, thereby reducing overall network management costs.

The Connectivity Service Manager collects actual router configuration data and creates multiprotocol topologies so you can visually navigate your network and gain a complete understanding of how it works. The topologies are drawn automatically, so you do not need to manually link interfaces and group objects. All physical and logical relationships between routers are represented. You can also generate views such as campus, virtual ring group, and Open Shortest Path First (OSPF) areas in an instant.

Figure 4-1: Visual Queries Ease Protocol Migration by Displaying Routers Running Combinations of Routing Protocols

Cisco Netsys Performance Service Manager

Cisco Netsys Performance Service Manager complements the capabilities of the Netsys Connectivity Service Manager allowing you to define, monitor, and optimize performance service levels, use existing network resources most efficiently, diagnose and solve network performance problems, tune existing networks, and plan network changes. Cisco Netsys Performance Service Manager is the only Cisco-certified performance modeling application on the market. By providing accurate modeling of routing and flow transport over Cisco devices, you can analyze interactions between traffic flows, topologies, routing parameters, router configurations, and Cisco IOS^TM software features.

Working interactively with the Performance Service Manager, you can ensure that service-level policies are met, performance problems are solved, and WAN costs are reduced through resource optimization. This helps you meet future equipment and protocol migration plans and application performance requirements. The Performance Service Manager gives you a "snapshot" of your current network by collecting actual configuration data and quickly generating multiprotocol topology, performance, and traffic baselines. This enables you to make informed, effective decisions for improving overall performance and optimizing traffic loads.

The Performance Service Manager works in conjunction with the Connectivity Service Manager to quickly generate a graphical, multiprotocol topology baseline from your actual router configurations. Router configuration parameters define how routing protocols interact and are essential to accurately model traffic flows. Cisco Netsys Performance Service Manager captures logical connectivity for all protocols without intrusive, uncontrolled "discovery" mechanisms. User-definable overlays apply color to relevant performance data allowing you to visually navigate through the topology to identify problem areas and find the source of the problem.

Figure 4-2: Real Data, Accurate Routing Calculation, and Precise Router Models Produce Information You Can Plan On

Cisco Netsys LAN Service Manager

Cisco Netsys LAN Service Manager is an add-on module to the Netsys Connectivity Service Manager that adds LAN switching topology and troubleshooting capabilities. It shows you an integrated view of your router/LAN switching network and traffic paths, and checks the integrity of your LAN switch domain, improving your spanning-tree design. When combined with the Netsys Performance Service Manager, it enables you to perform "what-if" simulations to analyze the effects of moving end stations from one virtual LAN (VLAN) to another, so you can optimize performance.

When added to a Connectivity Service Manager installation, which shows the complete Layer 3 (router) view of the network, the LAN Service Manager adds visibility into Catalyst® LAN switch domains creating a unified Layer 3/Layer 2 view. You can easily view the associated switch domain for a particular VLAN or for all VLANs. The Layer 2 views are bounded by connections to peripheral routers. This capability enables you to quickly troubleshoot router and switch connectivity problems without having to switch from one tool to another.

The topology displays show the paths taken by a given conversation across the Layer 3 network, and allow you to drill down into each Layer 2 network to trace the conversation path. This feature gives you insight into network connectivity to help improve both troubleshooting and performance.

The LAN Service Manager automatically checks for problems in the interactions between the spanning tree and VLANs as well as in inter-VLAN routing, helping you improve the configuration and performance of the network. It identifies spanning-tree loops, shows single points of failure, and alerts you to potential lengthy convergence times. To help sanitize inter-VLAN routing, it verifies that the router has Inter-Switch Link (ISL) subinterfaces compatible with the switch, and validates IP addressing across VLANs and router interfaces or subinterfaces.

Figure 4-3: Integrated Router / LAN Switch Topology with Path Tracing (Part 2)

Figure 4-4: Integrated Router / LAN Switch Topology with Path Tracing (Part 1)

Figure 4-5: LAN Switching-Specific Integrity Checks

Table 4-45: Cisco Netsys Service-Level Management Suite Product Specifications

Description	Specification
Compatible platforms	Sun SPARCstation 20 IBM Reduced Instruction Set (RISC) System/6000 Model 340 Hewlett Packard 712-60
Hardware requirements	200-MB hard disk space 64-MB RAM, 200-MB swap space CD-ROM drive Mouse Color monitor
Operating system and software requirements	SunOS 4.1.3_U1, 4.1.4; Solaris 2.4, 2.5; AIX 4.1.5; HP-UX 10.x OpenWindows or Motif 1.2+X11 Release 4+ HTML browser for reviewing collection log files and online help: Netscape Navigator version 3.0 recommended

Availability and Ordering Information

The most current global ordering and pricing information for all the Netsys products is available via the Pricing Agent located on Cisco Connection Online (http://www.cisco.com/cgi-bin/order/pricing_root.pl).

Table 4-46: Cisco Netsys Service-Level Management Suite Product Numbers

Description	Product Number
SYS Connectivity Service Manager 4.0 base for SunOS/Solaris (Includes support for up to 50 routers.)	CONN-4.0-50-SUN
NETSYS Connectivity Service Manager 4.0 base for HP-UX (Includes support for up to 50 routers.)	CONN-4.0-50-HP
NETSYS Connectivity Service Manager 4.0 base for AIX (Includes support for up to 50 routers.)	CONN-4.0-50-AIX
50-router license extender for NETSYS Connectivity Service Manager 4.0	CONN-4.0-50-EXT
NETSYS Performance Service Manager 4.0, 50-router base or extender	PERF-4.0-50-EXT
NETSYS LAN Service Manager 4.0 for unlimited Catalyst 5x00 switches	LAN-4.0
NETSYS Connectivity and LAN Service Manager 4.0 bundle for up to 15 routers, SunOS/Solaris	CONN-LAN-15-4.0-SN
NETSYS Connectivity and LAN Service Manager 4.0 bundle for up to 15 routers, HP-UX	CONN-LAN-15-4.0-HP
NETSYS Connectivity and LAN Service Manager 4.0 bundle for up to 15 routers, AIX	CONN-LAN-15-4.0-AX
NETSYS Concurrent User License	CONN-MUSER
NETSYS Complete Documentation Set	DOC-NETSYS=

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Note The Performance Service Manager 4.0 and LAN Service Manager 4.0 must be used with the Connectivity Service Manager 4.0.

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Table 4-47: Cisco Netsys Service-Level Management Suite Consultant Product Numbers

Product Description	Product Number
NETSYS Connectivity Service Manager 4.0 base for SunOS/Solaris (Includes support for up to 50 routers.)	CONN-4.0C-50-SUN
NETSYS Connectivity Service Manager 4.0 base for HP-UX (Includes support for up to 50 routers.)	CONN-4.0C-50-HP
NETSYS Connectivity Service Manager 4.0 base for AIX (Includes support for up to 50 routers.)	CONN-4.0C-50-AIX
50-router license extender for NETSYS Connectivity Service Manager 4.0	CONN-4.0C-50-EXT
NETSYS Performance Service Manager 4.0, 50-router base or extender	PERF-4.0C-50-EXT

Table 4-48: SMARTnet Product Numbers

Product Description	Product Number
Software Application Support Plus Upgrades
SAS Service, NETSYS rtr bndl. AIX	CON-SAS-B-50-AIX
SAS Service, 50-rtr ext NETSYS Multven	CON-SAS-B-CONNEXT
SAS Service, NETSYS Perf 2.0b 50-rtr or ext	CON-SAS-B-PERFEXT
SAS Service, 50-rtr ext NETSYS ConnSrvMgr	CON-SAS-CT-50-EXT
SAS Service, NETSYS ConnSrvMgr 50-rtr	CON-SAS-CT-HP
SAS Service, SUN, NETSYS ConnSrvMgr SunOS/Solaris	CON-SAS-CT-SUN
SAS Service, NETSYS PerfSrvMgr 50-rtr or ext.	CON-SAS-PT-50-EXT
SAS Service, NETSYS Concurrent User License	CON-SAS-MUSER
SAS Service, NETSYS Multi-vendor router module	CON-SAS-MVNDR
SAS Service, NETSYS ConnSrvMgr 90 day consult	CON-SAS-CT-C50-EXT
SAS Service, NETSYS ConnSrvMgr 90 day consult	CON-SAS-CT-C50-HP
SAS Service, NETSYS ConnSrvMgr 90 day consult	CON-SAS-CT-C50-SUN
SAS Service, NETSYS PerfSrvMgr 90 day consult	CON-SAS-PT-C50-EXT
SAS Service, NETSYS Conn/LANsrvMgr 4.0,15rtr bndl	CON-SAS-LAN
SAS Service, NETSYS Conn/SANsrvMgr, SunOS	CON-SAS-LAN-15-SUN
Software Application Support
SAU Service, NETSYS rtr bndl.AIX	CON-SAU-B-50-AIX
SAU Service, 50-rtr ext NETSYS Multven	CON-SAU-B-CONNEXT
SAU Service, NETSYS Perf 2.0b 50-rtr or ext	CON-SAU-B-PERFEXT
SAU Service, 50-rtr ext NETSYS ConnSrvMgr	CON-SAU-CT-50-EXT
SAU Service, NETSYS ConnSrvMgr 90 day consult	CON-SAU-CT-C50-EXT
SAU Service, NETSYS ConnSrvMgr 90 day consult	CON-SAU-CT-C50-HP
SAU Service, NETSYS ConnSrvMgr 90 day consult	CON-SAU-CT-C50-SUN
SAU Service, NETSYS ConnSrvMgr 50-rtr	CON-SAU-CT-HP
SAU Service, NETSYS ConnSrvMgr 50-rtr or ext.	CON-SAU-CT-SUN
SAU Service, NETSYS Conn/LANsrvMgr 4.0,15rtr bndl	CON-SAU-LAN
SAU Service, NETSYS Conn/SANsrvMgr,SunOS	CON-SAU-LAN-15-SUN
SAU Service, NETSYS Concurrent User License	CON-SAU-MUSER
SAU Service, NETSYS Multi-vendor router module	CON-SAU-MVNDR
SAU Service, NETSYS PerfSrvMgr 50-rtr or ext.	CON-SAU-PT-50-EXT
SAU Service, NETSYS PerfSrvMgr 90 day consult	CON-SAU-PT-C50-EXT

Table 4-49: Software Upgrades

Product Number	Product Description
Upgrade to NETSYS Connectivity Service Manager 4.0 for up to 50 routers, SunOS/Solaris	CT-4.0-50-SUN-UPG
Upgrade to NETSYS Connectivity Service Manager 4.0 for up to 50 routers, HP-UX	CT-4.0-50-HP-UPG
Upgrade to NETSYS Connectivity Service Manager 4.0 for up to 50 routers, AIX	CT-4.0-50-AIX-UPG
Upgrade to 50-router license extender for NETSYS Connectivity Service Manager 4.0	CT-4.0-50-EXT-UPG
Upgrade to NETSYS Performance Service Manager 4.0, 50-router base or extender	PT-4.0-50-EXT-UPG
Upgrade NETSYS Connectivity and LAN Service Manager bundle to a LAN Service Manager and 50-router Connectivity Service Manager	CTLAN-15-50-SN-UPG

Total Control Manager/SNMP

Total Control Manager/SNMP (AS51-NMSW-1) is a Windows-based SNMP host software package that runs on any IBM-compatible 486 PC. The application allows you to set up, manage, and monitor the modem and T1 cards installed in a Cisco AS5100 access server. TCM/SNMP is compatible for use with all cards except the access server card set (AS51-16A-E), which must be configured as a Cisco 2500 series access server.

TCM/SNMP communicates with the Network Management Card (NMC) installed in a Cisco AS5100 access server via SNMP.

CiscoSecure Access Control Server

CiscoSecure Access Control Server V2.0 is an access control server that controls who can access your network and which services they can access on the network. The CiscoSecure Access Control Server stores a profile for each network user that contains authentication and authorization information. Authentication information verifies a user's identity, and authorization information determines which resources a user can access.

CiscoSecure Access Control Server runs on Cisco access servers and routers. For more information on CiscoSecure Access Control Server, see the "CiscoSecure Access Control Server v2.2 for UNIX (Solaris)" and "CiscoSecure ACS v2.1 for Windows NT" sections in the "CiscoSecure Access Control Server Software" chapter.

CiscoSecure EasyACS

CiscoSecure EasyACS (Version 1.0) is easy-to-use access control server software designed to provide basic authentication, authorization, and accounting (AAA) services on a Windows NT server for a single Cisco access server or firewall router. It is included on a CD-ROM with Cisco 2500 series access servers, AS5200 universal access servers, and Cisco 3600 series routers.

For more information on CiscoSecure EasyACS, see the "CiscoSecure EasyACS v1.0 for Windows NT" section in the "CiscoSecure Access Control Server Software" chapter later in the catalog.