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This appendix describes how to update modem firmware in the Cisco AS5200 Universal Access Server. Although modem firmware version 1.0.40 is used in the examples, the appendix is intended to be general enough to be used for upgrading to any firmware version.
Use this appendix in conjunction with the Cisco AS5200 Universal Access Server Installation Guide, Cisco AS5200 Universal Access Server Software Configuration Guide, Cisco AS5200 Universal Access Server Hardware Installation (quick reference card), and the Cisco AS5200 Regulatory Compliance and Safety Information document.
This appendix includes the following sections:
To upgrade modem firmware to Version 1.0.40, you should be running Cisco IOS Release 11.1(7)AA or later, or Cisco IOS Release 11.2(2)P.
If you run modem firmware update 1.0.40 with an earlier version of the Cisco IOS software, you must set modem line speed to 115000 bits per second (the speed command); set flow control to hardware (refer to the flowcontrol command); set stop bits to 1 (refer to the stopbits command); set parity to none (refer to the parity command); set modem to inout (refer to the modem inout command).
To update modem firmware in the Cisco AS5200 Universal Access Server, use the following two procedures:
To download the modem firmware file, access the Cisco Systems online support channel, Cisco Connection Online (CCO).
You can connect in one of the following ways:
If you are already registered, enter the following URL:
http://www.cisco.com/kobayashi/Library_root.shtml
This takes you to the Software Center. Click the Access Products box at the left. In the Access Products section, select Cisco AS5200 Series Software.
On the Cisco AS5200 Series Software page, click Download Microcom Modem Firmware. Select the files you want to download and click the Execute button. Follow the instructions to download the firmware to your local TFTP server.
If you are not registered on CCO, enter the following URL into your WWW browser to register:
http://www.cisco.com
After you register on CCO, follow the above procedure to access and download the files you need. If you prefer to download firmware by using FTP and you have a SmartNet contract, enter the following URL into your WWW browser:
ftp://[userid]@www.cisco.com
After entering your password, click on the Cisco folder, then the Access folder, then the AS5200 folder.
If you are not registered on CCO or do not have a SmartNet contract, you will need a special access code to access the software library. To get a special access code, phone the Technical Support team for CiscoView at 800 553-2447 or 408 526-7209, or e-mail tac@cisco.com; then enter:
http://www.cisco.com/public/library/spc_req.shtml
If you are not registered on CCO or do not have a SmartNet contract, you need a special access code. Phone the Technical Support team for CiscoView at 800 553-2447 or 408 526-7209, or e-mail tac@cisco.com; then enter:
ftp://[special_access_code]@www.cisco.com/coded/
For FTP server access, enter your e-mail address as the password. For example, enter yourname@net.com.
This section describes how to download the new modem firmware from your local server to the Cisco AS5200 Universal Access Server using the copy tftp modem command, and includes the following tasks:
This section assumes you have saved the new modem firmware file to a local TFTP server.
Before you copy the update firmware to your Cisco AS5200 modems, connect to the target router via Telnet to the Ethernet, console, or auxiliary management ports and enable privilege EXEC mode. Complete the steps in Table B-1 to prepare the target router.
| Step | Command | Purpose |
|---|---|---|
| 1 | shut
[or] loop | Down the active T1 or E1 lines from the configuration editor for controller t/e1 0 and controller t/e1 1. |
| 2 | show running-config
modem inout | Use this command to verify that the line is configured as described. |
| 3 | 5200(config-line)# modem inout
5200(config-line)# stopbits 1 5200(config-line)# speed 115200 5200(config-line)# flowcontrol hardware 5200(config-line)# parity none | Enter line configuration mode and type these commands if the line does not have the configuration parameters mentioned in Step 2. |
| 4 | 5200(config-line)# copy running-config | Store the line parameters to NVRAM. |
| 5 | 5200(config-line)# reload | Use this command to clear all lines, resynchronize all modems, and ensure that all modem out-of-band (OOB) ports are polling. |
Instructions on downloading firmware are available in the firmware release notes on the World Wide Web at http://www.cisco.com. Locate the product documentation page, then jump to one of the following documents.
This section contains the copy modem command used in this modem firmware update appendix.
To download firmware to modems in the Cisco AS5200, use the copy modem EXEC command.
copy {flash | tftp | rcp} modem| Command | Purpose |
| flash | Copies firmware from Flash memory to the modem. |
| tftp | Copies firmware from the TFTP server to the modem. |
| rcp | Downloads a remote copy of the firmware from a network server to the modem. |
Disabled
EXEC
After you enable this command, you are asked to provide the download destination (slot/modem-port or all), the remote host name, and the path leading to the source modem firmware.
If a modem that you wish to upgrade is busy with a call when the copy modem command is issued, that modem is passed over until the active call is dropped, then is upgraded. All other idle modems in the upgrade range proceed with the downloading operation.
The following example shows how to copy the modem firmware file called modem_upgrade from the TFTP server called Modem_Server to modem 2/0, which is installed in the Cisco AS5200:
5200#copy tftp modemModem Firmware Download Modem Numbers?2/0Address or name of remote host [UNKNOWN]?Modem_ServerSource file name?dirt/elem/modem_upgradeAccessing file 'dirt/elem/modem_upgradeonModem_Server... Loading dirt/elem/modem_upgrade.from 223.255.254.254 (via Ethernet0): ! [OK] Loading dirt/elem/modem_upgradefrom 223.255.254.254 (via Ethernet0): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [OK - 237503/278528 bytes] 5200# %MODEM-5-DL_START: Modem (2/0) started firmware download %MODEM-5-DL_GOOD: Modem (2/0) completed firmware download: MNPClass10V.34/V.FCModemRev1.0.40/85.23/85
As shown in the preceding example, you might want to upgrade and test one modem's firmware before upgrading all the modems' firmware on the universal access server, as shown in the next example.
This example shows how to download the same modem firmware file from the TFTP server to all the modems in the Cisco AS5200:
5200#copy tftp modemModem Firmware Download Modem Numbers?allAddress or name of remote host [UNKNOWN]?Modem_ServerSource file name?dirt/elem/modem_upgradeAccessing file 'dirt/elem/modem_upgradeonModem_Server... Loading dirt/elem/modem_upgrade.from 223.255.254.254 (via Ethernet0): ! [OK] Loading dirt/elem/modem_upgradefrom 223.255.254.254 (via Ethernet0): !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! [OK - 237503/278528 bytes] 5200# %MODEM-5-DL_START: Modem (2/0) started firmware download %MODEM-5-DL_START: Modem (2/1) started firmware download %MODEM-5-DL_START: Modem (2/2) started firmware download . . . %MODEM-5-DL_START: Modem (2/22) started firmware download %MODEM-5-DL_START: Modem (2/23) started firmware download %MODEM-5-DL_GOOD: Modem (2/2) completed firmware download: MNPClass10V.34/V.FCModemRev1.0.40/85.23/85 %MODEM-5-DL_GOOD: Modem (2/10) completed firmware download: MNPClass10V.34/V.FCModemRev1.0.40/85.23/85 %MODEM-5-DL_GOOD: Modem (2/4) completed firmware download: MNPClass10V.34/V.FCModemRev1.0.40/85.23/85 . . . %MODEM-5-DL_GOOD: Modem (2/18) completed firmware download: MNPClass10V.34/V.FCModemRev1.0.40/85.23/85 %MODEM-5-DL_GOOD: Modem (2/20) completed firmware download: MNPClass10V.34/V.FCModemRev1.0.40/85.23/85 %MODEM-5-DL_GOOD: Modem (2/23) completed firmware download: MNPClass10V.34/V.FCModemRev1.0.40/85.23/85
The following example shows how to copy the modem firmware file called STAR.M from Flash memory to the integrated modem 1/2:
5200#copy flash modemModem Numbers (<slot>/<port> | group <number> | all)?1/2System flash directory: File Length Name/status 1 3539820 5200-i-m.allcookies 2 239203STAR.M3 23072 BOOT.105 [3802288 bytes used, 4586320 available, 8388608 total] Source file name? STAR.M 5200# %MODEM-5-DL_START: Modem (1/2) started firmware download %MODEM-5-DL_GOOD: Modem (1/2) completed firmware download: MNPClass10V.34/V.FCModemRev1.0.40/85.23/85 5200#
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