Product Overview

CiscoWorks network management software lets you monitor complex internetworks that use Cisco routing devices and helps you plan, troubleshoot, and analyze your network. CiscoWorks uses the Simple Network Management Protocol (SNMP) to monitor and control any SNMP device on the network.

CiscoWorks works directly with your SNMP network management platform, allowing CiscoWorks applications to be integrated with the features and applications of your platform.

CiscoWorks provides a fully integrated relational database that is based on the Sybase relational database.

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Note CiscoWorks database software is licensed from Sybase, Inc. for use with CiscoWorks only. The configuration delivered by Cisco Systems under the terms of this license cannot be used for any other purpose; to do so is a violation of the licensing agreement. If you want to use Sybase software for other applications, contact Sybase, Inc. for a full-use license.

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This chapter contains the following sections:

• What's New in CiscoWorks 4.0

• About CiscoView

• Network Management Functional Areas

• Opening CiscoWorks Applications from Site/SunNet/Domain Manager

• Opening CiscoWorks Applications from HP OpenView

• Opening Cisco Works Applications from NetView for AIX

What's New In CiscoWorks 4.0

The following new or changed features have been made to CiscoWorks and are reflected by information in this manual:

• Concurrency with latest hardware and software releases--CiscoWorks provides support for the changes to the IOS, new hardware platforms, and for configuration and software management of new Cisco Routers.

• Support for dual flash banks (partitioned flash devices) and multiple flash devices.

• Sybase 10.0.2.6 -- all platforms now run Sybase 10.0.2.6. Note that sybinit alone has been replaced by a revised, post 10.0.2.6 version from Sybase. This is done to fix a problem where Sybase configuration failed if the disk on which Sybase is installed has more than 2Gb disk space.

• Device Software Manager--The Device Software Manager has been altered to support the following enhancements:

  • Support for Cisco 2500 family run-from-Flash device software upgrades.

  • Support for 1000, 4000, 4500, 4700, 7000, 7200, and 7500 families run-from-RAM device software upgrades.

Images can be loaded to any writable flash memory on target device.

• Configuration Management--Configuration Management has been altered to support the following enhancements:

  • Support for 7500 family configuration management. Features include the following:

  The boot environment variable to store the boot configuration file to Cisco 7000-family startup configuration, which may include Flash or NVRAM.
  

  Upload of the current configuration from a device to the database and marking it as the loaded version in the database.
  

  • A user can load config files to multiple devices.

  • A new a -synconf option synchronizes the device configuration to the Sybase database and marks it as loaded version.

• Device Management: Device Management has been updated to recognize new Cisco 7xxx and 7xxx device platforms.

• Updated Software Library Manager--The Software Library Manager has been updated to support new image version strings, compressed file types and images for Cisco 4xxx and 7xxx devices.

• New IOS release support

  • Support for devices running 10.3-11.2 IOS releases.

  • Support for new NGRP software version numbering.

  • Inclusion of new flash and environment Cisco MIBS.

• Support of Environment Monitor for 7500

  • The CiscoWorks Environment application now uses the new CiscoMgmt environmental monitor group used in 7500s to show environment related information.

• Support for Enterprise Manager

  • CW4.0 compiles with the Sparworks compiler on Solaris to be compatible with Sun Microsystems' Enterprise Manager.

• Frame Relay support for Auto-Install Manager--The CiscoWorks Auto-Install Manager application now supports Frame Relay networks.

The following features have been removed from CiscoWorks:

• CiscoConnect

• WorkGroup Director

• Support for TACACS and X-TACACS

Figure 1-1 illustrates the general relationship of CiscoWorks functions.

Figure 1-1: CiscoWorks Functional Diagram

About CiscoView

CiscoView is a separately bundled graphical network management application that provides a physical view of a Cisco device, its cards, and its ports. Available device data includes SNMP error messages; system status information; hardware type and software version number; and device, card, and port status. With CiscoView you can configure your Cisco devices, monitor network performance, quickly access vital device information, and troubleshoot minor network problems.

Additional networking tools can be started from CiscoView. Additional device support is available on the Cisco Connection Online (CCO) or by ordering the Network Management Support CD.

For more information about CiscoView, see "Using CiscoView" in the online help.

Network Management Functional Areas

CiscoWorks applications target five network management functional areas: fault management, performance management, configuration management (which includes device management), accounting management (which is included in performance management applications), and security management.

The following sections describe the tasks you can perform in each functional area.

Fault Management

You can use CiscoWorks fault management functions to do the following:

• Access specific device information on Cisco routers to monitor router environment and interface information using the Device Monitor application (available on Solstice Site/SunNet/Domain Manager only).

• Emulate router EXEC show commands on Cisco routers using the Show Commands application.

• Display a dynamic graphical routing path from a source device to a destination device using the Path Tool application.

• Analyze a graphical routing path for link utilization and error rate information using the Path Tool application.

• Access the Cisco AGS+ and 7500 router environmental monitor cards for temperature and voltage information using the Environmental Monitor application.

• Access device information from the Health Monitor application, which includes Show Commands and Real-Time Graphs application data.

• Quickly access administrative and maintenance personnel associated with devices on the network using the Contacts application.

Performance Management

With CiscoWorks, you can retrieve status and administrative information about the network devices and display the information for multiple devices concurrently so that you can act on the changing needs of your internetwork environment.

You can use CiscoWorks performance management functions to do the following:

• Compare device statistics dynamically using the Polling Summary and Real-Time Graphs applications.

• Display historical data over a selected timeframe using the Polling Summary and Real-Time Graphs applications.

• Dynamically graph real-time router information including data on router health, interface health, and protocol traffic using the Real-Time Graphs application.

• Emulate router EXEC show commands on Cisco routers using the Show Commands application.

• Specify MIB objects to continually monitor from selected devices in your network using the Device Polling application.

• Display the polled information of network variable statistics in a graphic plot format to monitor and compare network component performance using the Polling Summary application.

• Start a Sybase Easy SQR application to run a database report and print polling table information gathered in the Polling Summary application.

• Create a custom report format for any data element collection available in the database using standard Structured Query Language (SQL) or Visual Query Language (VQL) commands in the Sybase Easy SQR application.

Accounting Management

Accounting management is a subset of the performance management functional area: the applications used to generate accounting management information are located in those areas. The following list describes the functions you can perform for accounting management:

• Emulate Cisco router EXEC show commands for information on Internet Protocol (IP) accounting checkpoint using the Show Commands application.

• Access Cisco private MIB object information using the Device Polling application.

Configuration Management

You can use CiscoWorks configuration management functions to do the following:

• Dynamically access the configuration parameters of remote Cisco Systems devices on your network using the Configuration Management application.

• Edit and browse device configuration files that can be loaded to the Cisco device. Scroll through and search for text strings in a configuration file using the Configuration Management application.

• Identify a Cisco device, select the appropriate configuration command script, and invoke the load operation using the Configuration Management application.

• Change individual parameters in a Cisco device configuration while the device is on line by reading and editing the loaded configuration using the Configuration Management application.

• Compare loaded configurations with stored configurations using the Configuration Management application.

• Import a configuration script file from a directory on your UNIX workstation and store it in the database using the Configuration Management application.

• Create and send global or snap-in commands to manage your network and schedule command execution during network downtime using the Global Command Manager or Configuration Snap-In Manager applications.

• Use the AutoInstall Manager application to bring up a new router remotely from the network management workstation.

• Manage the Terminal Access Controller Access Control System (TACACS) users in your network using the TACACS Manager application to revise passwords, manage account expiration, and perform other duties.

• Upgrade system software or microcode for Cisco devices via the Device Software Manager application.

• Use the concept of domains, or loosely grouped devices, to manage your network using several CiscoWorks applications.

Device Management

Device management is a subset of the configuration management function. Following are the major management functions you can perform:

• Create, modify, and maintain a complete inventory of the network--hardware, software, release levels of operational components, responsible individuals involved in the network, and associated locations. Enter data into the database tables for network devices, interfaces, contacts, and so on.

• Synchronize the information in the CiscoWorks Sybase database with the information in the NMS database using the Sync w/Sybase application. You can also synchronize the platform database or add individual devices to the CiscoWorks Sybase database.

• Quickly access administrative and maintenance personnel associated with devices on the network using the Contacts application.

• Organize devices into domains or logical device groups that allow some users access for maintenance and administrative purposes, while others can only monitor these devices. This organization is set up in the Security Manager application, but it is retained as part of the device information that each CiscoWorks application uses.

Security Management

You can use CiscoWorks security management functions to do the following:

• Set up authority checking for selected CiscoWorks applications.

• Set up security privileges for selected users according to their group or domain and restrict access to device configuration files, network management processes, device database information, and network activity information.

• Create domains, or loosely grouped devices, that aid in the security of your network.

• Modify or delete user permissions for CiscoWorks network management application use.

Opening CiscoWorks Applications from Site/SunNet/Domain Manager

On the Site/SunNet/Domain manager platform (Site/sunnet/domain manager), you access CiscoWorks applications either from the Tools menu or the Glyphs menu. Figure 1-2 shows the CiscoWorks applications available on the Tools menu.

Figure 1-2: CiscoWorks Applications on the Site/SunNet/Domain manager Tools Menu

Site/SunNet/Domain manager also has a menu that appears when you click on an icon. On Site/SunNet/Domain manager, icons are called glyphs, and the menu that appears is called the Glyph menu (Figure 1-3).

Figure 1-3: CiscoWorks Applications on the Glyph Menu

Table 1-1 and Table 1-2 describe how to use each of the CiscoWorks applications in the Tools and Glyph menus.

Table 1-1: CiscoWorks Tools Menu Applications 

Application	Overview of Tasks
Application Help	CiscoWorks online help system that allows you to investigate different levels of details within the online help by selecting highlighted text to open additional windows. The online help provides overview, related information, procedures, and glossary data on the CiscoWorks applications and features. It allows both keyword and full-text searches to enable users to search for specific text.
AutoInstall Mgr	Remotely deploys a new router using a neighbor router. You can perform AutoInstall tasks remotely via the workstation running CiscoWorks instead of running a Telnet session.
CiscoView	This option appears only if you have installed CiscoView separately. View the front and rear panels of Cisco devices. You can display configuration and performance information for the device, its cards, and its ports. You can use this information to monitor network performance, quickly access vital device information, and troubleshoot minor network problems.
Config Management	Analyze or edit configuration files of local and remote Cisco Systems devices in your network. Compare the contents of two configuration files in the database or compare the configuration currently running on the device and the configuration that represents the last time you performed a Database to Device command.
Configuration Snap-In Mgr	Create and execute system commands on a device or group of devices at any time via the Global Command Scheduler application.
Device Mgmt	Create and maintain a database that holds a complete inventory of your network--hardware, software, release levels of operation components, individuals responsible for maintaining the devices, and associated locations. Enter or change data in the database tables for network devices, networks, interfaces, contacts, vendors, and so on.
Device Monitor	Monitor your network devices for information about environmental and interface statistics. Specify how often CiscoWorks should check this information and whether or not to log it into the Log Manager application.
Device Polling	Probe and extract information about the condition of your networks using a polling feature. Information acquired from polling is stored in the database for further evaluation and analysis. Compare the relative performance and status of devices and interfaces on the network.
Domain Mgr	Set up groups of devices, called domains, so CiscoWorks applications can access these device groups to accomplish network management tasks such as security, configuration, and device polling.
Global Command Mgr	Create and execute system commands on a device or group of devices at any time via the Global Command Scheduler application.
Global Command Scheduler	Schedule commands or other jobs at regularly scheduled times using the crontab utility. Invoked from the Global Command Manager application or the command line.
Login	Perform a generic login for all CiscoWorks applications that require user authentication so that you do not have to log in to each application.
Logout	Log out of secured CiscoWorks applications to ensure security for those applications with authority checking turned on.
Path Tool	View and analyze the path between two devices. Analyze on the path to collect utilization and error data.
Polling Summary	Summarize the polling setup completed by the Device Polling application. Browse data, and stop and start polling.
Process Mgr	Start or stop CiscoWorks-related processes including the Polling (nmpolld), and device monitor (nmdevmond) daemons. View status for the System Log (syslogd), the Sybase Server (dataserver), and the TACACS (xtacacsd) daemons.
SA Password	Log in to the default Sybase database account to perform system administrator tasks.
Security Mgr	Set up authority checking procedures to protect selected CiscoWorks applications and your network devices from unauthorized individuals by setting up your CiscoWorks environment to require a login to access applications.
Software Inventory Mgr	Update the Sybase database to include current device software and hardware status. Device information is sorted according to platform and software image so that you can invoke Device Software Manager to update specific devices.
Software Library Mgr	Maintain the master storage (a list of available Cisco system software and microcode).
Sync w/Sybase	Synchronize both the Site/SunNet/Domain manager database and the Sybase database. CiscoWorks maintains data in the Sybase database, whereas the Site/SunNet/Domain manager maintains its own database. Sync w/Sybase ensures that device data from Site/SunNet/Domain manager database is in the Sybase database and vice versa. Generally, synchronize the databases whenever new devices are added to your network. This application includes Sync w/Site/SunNet/Domain manager.
Sybase ESQR	Run and print reports on any table created with the Device Polling application.
TACACS Mgr	Maintain the TACACS password file on UNIX hosts that act as TACACS security servers. Create and update TACACS accounts and computer-generated passwords.
Toolbox	Start CiscoWorks applications directly, without using the menus on your network management platform. Click on an application's icon in the Toolbox window to start the application. You can also display help for each application from the Toolbox.

Table  1-2: CiscoWorks Glyph Menu Applications

Application	Overview of Tasks
Contacts	Obtain information about the contact person for a specific device, including the complete name, telephone number, e-mail address, title, location, and address of the person responsible for the operation of the device.
Device SW Mgr	Automate a system software or microcode image upgrade on a Cisco device.
Env. Monitor	View the environmental status of a Cisco AGS+, Cisco 7000, or Cisco 7500 router, including temperature and voltage statistics.
Health Monitor	View information about the status of a device, including buffers, CPU load, memory available, and protocols and interfaces being used. Quickly accesses the Show Commands and Real-Time Graphs windows through the Health Monitor window.
Real-Time Graphs	View device information such as router health (buffer space, CPU load, environment, free memory, and security), interface health (bits per second, bytes, errors, packets per second, packets, and queues), and protocol traffic such as IP, Internal Control Memory Protocol (ICMP), SNMP, Transfer Control Protocol (TCP), User Datagram Protocol (UDP), AppleTalk, DECnet IV, Novell, VINES, and Xerox Network Systems (XNS) using the Site/SunNet/Domain manager Grapher utility.
Show Commands	View device data about any SNMP device, including Cisco routers and communication servers.

Opening CiscoWorks Applications from HP OpenView

CiscoWorks is fully integrated with HP OpenView, so you can access CiscoWorks applications directly from the HP OpenView main window. (See Figure 1-4.)

Figure 1-4: HP OpenView Main Window

The CiscoWorks applications are available from the HP OpenView main menu. For example, to open the Device Management application, you would choose Administer, then Cisco Devices, then Device Mgmt (which would be represented as Administer>Cisco Devices>CW - Device Mgmt).

HP OpenView does not use glyphs or a Glyph menu.In HP OpenView, perform the following steps to access device-dependent applications:

Step 1 Select an object in your network map or submap.

Step 2 Select the specified CiscoWorks application from the object menu.

Table 1-3 briefly describes each of the CiscoWorks applications and shows how to select them from the HP OpenView menus.  

Table 1-3: Accessing CiscoWorks Applications from HP OpenView

Application	Menu Location	Overview of Tasks
Application Help	Help>CW - Application Help	CiscoWorks online help system that allows you to investigate different levels of details within the online help system by selecting highlighted text to open additional windows.
AutoInstall Manager	Administer>CW - Devices>AutoInstall Manager	Remotely deploys a new router using a neighbor router. You can perform AutoInstall tasks remotely via the workstation running CiscoWorks instead of running a Telnet session.
Configuration Management	Administer>CW - Devices>ConfigurationManagement	Access configuration files of local and remote Cisco Systems devices in your network to analyze or edit them as necessary. Compare the contents of two configuration files in the database or compare the configuration currently running on the device with the configuration that represents the last time you performed a Database to Device command.
Configuration Snap-In Manager	Administer>CW - Devices>ConfigurationSnap-In Manager	Create and execute system commands on a device or group of devices at any time via the Global Command Scheduler application.
Contacts	Monitor>Description>CW - Contacts	Obtain information about the contact person for a specific device, including the complete name, telephone number, e-mail address, title, location, and address of the person responsible for the operation of the device.
Device Management	Administer>CW - Devices>Device Management	Create and maintain a database that holds a complete inventory of your network--hardware, software, release levels of operation components, individuals responsible for maintaining the devices, and associated locations. Enter or change data in the database tables for network devices, networks, interfaces, contacts, vendors, and so on.
Device Polling	Monitor>CW - Device Polling	Probe and extract information about the condition of your networks using a polling feature. Information acquired from polling is stored in the database for further evaluation and analysis. Compare the relative performance and status of devices and interfaces on the network.
Device Software Manager	Administer> CW - Software Images>Device Software Manager	Automate the upgrade of system software on a Cisco device.
Domain Manager	Administer> Security> CW - Domain Manager	Set up groups of devices called domains so that CiscoWorks applications can access these device groups to accomplish network management tasks such as security, configuration, and device polling.
Environmental Monitor	Monitor> CW - Environmental Monitor	View the environmental status of a Cisco AGS+ or Cisco 7000, including temperature and voltage statistics.
Global Command Manager	Administer> CW - System> CW - Global Command Manager	Create and execute system commands on a device or group of devices at any time via the Global Command Scheduler application.
Global Command Scheduler	Administer> CW - System>CW - Global Command Scheduler	Schedule commands or other jobs at regularly scheduled times using the crontab utility.
Health Monitor	Monitor>CW - Health Monitor	View information about the status of a device, including buffers, CPU load, memory available, and protocols and interfaces being used. Access the Show Commands and Real-Time Graphs windows through the Health Monitor window.
Login	Misc>CW - Login	Perform a generic login for all CiscoWorks applications that require user authentication so that you do not have to log into each application.
Logout	Misc>CW - Logout	Log out of secured CiscoWorks applications to ensure security for those applications with authority checking turned on.
Path Tool	Diagnose>Network Connectivity>CW - Path Tool	View and analyze the path between two devices. Analyze on the path to collect utilization and error data.
Polling Summary	Monitor>CW - Polling Summary	Summarize the polling setup completed by the Device Polling application. Browse data and stop and start polling.
Process Manager	Administer> CW - System>CW - Process Manager	Start or stop CiscoWorks-related processes including the log (nmlogd), and polling (nmpolld) daemons. View status for the System Log (syslogd), the Sybase Server (dataserver), and the TACACS (xtacacsd) daemons.
Real-Time Graphs	Monitor>CW - Real-Time Graphs	View device information such as router health (buffer space, CPU load, environment, free memory, and security), interface health (bits per second, bytes, errors, packets per second, packets, and queues), and protocol traffic (IP, ICMP, SNMP, TCP, UDP, AppleTalk, DECnet IV, Novell, VINES, and XNS) using the xnmgraph utility.
SA Password	Administer>Security>CW - SA Password	Log in to the default Sybase database account to perform system administrator tasks.
Security Manager	Administer>Security>CW - Security Manager	Set up authority checking procedures to protect selected CiscoWorks applications and your network devices from unauthorized individuals by setting up your CiscoWorks environment to require a login to access applications.
Show Commands	Diagnose>CW - Show Commands	View device data about any SNMP device, including Cisco routers and communication servers.
Software Inventory Manager	Administer> CW - Software Images>CW - Software Inventory Manager	Update the Sybase database to include current device software and hardware status. Sort device information according to platform and software image and invoke Device Software Manager to update specific devices.
Toolbox	Misc>CW - Toolbox	Start CiscoWorks applications directly, without using the menus on your network management platform.
Software Library Manager	Administer> CW - Software Images>CW - Software Library Manager	Maintain the master storage (a list of all available Cisco system software and microcode).
Sync w/Sybase	Misc>CW - Sync w/Sybase	Synchronize both the NMS database and the Sybase database. CiscoWorks maintains data in the Sybase database, whereas HP OpenView maintains its own database. Sync w/Sybase ensures that device data from HP OpenView database is in the Sybase database (Sync w/Platform) and vice versa. Generally, synchronize the databases whenever new devices are added to your network. Use Sync Selected to add individual devices.
Sybase ESQR	Misc>Sybase ESQR	Access Sybase ESQR utilities to run and print reports on any table created with the Device Polling application.
TACACS Manager	Administer>Security>TACACS Manager	Maintain the TACACS password file on UNIX hosts that act as TACACS security servers. Create and update TACACS accounts and computer-generated passwords.

Opening CiscoWorks Applications from NetView for AIX

CiscoWorks applications appear in NetView menus and begin with "CW-", such as in Figure 4-1 (Similar to HP OpenView Main Window).

For example, to open the Process Manager Application, select Administer>CW-System and CW-Process Manager.

Before performing CiscoWorks tasks, you must complete the following steps. For instructions on using specific CiscoWorks applications, refer to the appropriate sections in this section, or to the CiscoWorks online help.

Step 1 Start NetView.

Step 2 Access Security Manager to turn on authentication checking and provide users and groups access privileges to CiscoWorks applications.

Step 3 Set up your database using the utilities provided with NetView software.

Step 4 Use Sync w/Sybase to synchronize your NetView database devices with the CiscoWorks Sybase database.

If you are adding individual devices, use the Device Management, Autoinstall manager, or Sync w/ Sybase applications to add device data to the Sybase database.

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Note Sync w/Sybase synchronizes, or adds, devices in your NetView database to the CiscoWorks database. The Sync w/Platform command, located within Sync w/Sybase, allows you to add devices from the CiscoWorks database to the NetView database. Alternatively, you can manually add devices created in CiscoWorks by using the Create command in NetView or the Initialize command in Device Management.

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Step 5 Use the CiscoWorks applications and NetView utilities to help you monitor and manage your network activity.

CiscoWorks Applications

Table 1-4 briefly describes each of the CiscoWorks applications and shows how to select them from the NetView menus.

Table 1-4: Accessing CiscoWorks Applications from IBM NetView

Application	Menu Location	Overview of Tasks
Application Help	Help>CW - Application Help	CiscoWorks online help system that allows you to investigate different levels of details within the online help system by selecting highlighted text to open additional windows.
AutoInstall Manager	Administer>CW - Devices>AutoInstall Manager	Remotely deploys a new router using a neighbor router. You can performs AutoInstall tasks remotely via the workstation running CiscoWorks instead of running a Telnet session.
Configuration Management	Administer>CW - Devices>ConfigurationManagement	Access configuration files of local and remote Cisco Systems devices in your network to analyze or edit them as necessary. Compare the contents of two configuration files in the database or compare the configuration currently running on the device with the configuration that represents the last time you performed a Database to Device command.
Configuration Snap-In Manager	Administer>CW - Devices>ConfigurationSnap-In Manager	Create and execute system commands on a device or group of devices at any time via the Global Command Scheduler application.
Contacts	Monitor>Description>CW - Contacts	Obtain information about the contact person for a specific device, including the complete name, telephone number, e-mail address, title, location, and address of the person responsible for the operation of the device.
Device Management	Administer>CW - Devices>Device Management	Create and maintain a database that holds a complete inventory of your network--hardware, software, release levels of operation components, individuals responsible for maintaining the devices, and associated locations. Enter or change data in the database tables for network devices, networks, interfaces, contacts, vendors, and so on.
Device Polling	Monitor>CW - Device Polling	Probe and extract information about the condition of your networks using a polling feature. Information acquired from polling is stored in the database for further evaluation and analysis. Compare the relative performance and status of devices and interfaces on the network.
Device Software Manager	Administer> CW - Software Images>Device Software Manager	Automate the upgrade of system software on a Cisco device.
Domain Manager	Administer> Security> CW - Domain Manager	Set up groups of devices called domains so that CiscoWorks applications can access these device groups to accomplish network management tasks such as security, configuration, and device polling.
Environmental Monitor	Monitor> CW - Environmental Monitor	View the environmental status of a Cisco AGS+ or Cisco 7000, including temperature and voltage statistics.
Global Command Manager	Administer> CW - System> CW - Global Command Manager	Create and execute system commands on a device or group of devices at any time via the Global Command Scheduler application.
Global Command Scheduler	Administer> CW - System>CW - Global Command Scheduler	Schedule commands or other jobs at regularly scheduled times using the crontab utility.
Health Monitor	Monitor>CW - Health Monitor	View information about the status of a device, including buffers, CPU load, memory available, and protocols and interfaces being used. Access the Show Commands and Real-Time Graphs windows through the Health Monitor window.
Login	Misc>CW - Login	Perform a generic login for all CiscoWorks applications that require user authentication so that you do not have to log into each application.
Logout	Misc>CW - Logout	Log out of secured CiscoWorks applications to ensure security for those applications with authority checking turned on.
Path Tool	Diagnose>Network Connectivity>CW - Path Tool	View and analyze the path between two devices. Analyze on the path to collect utilization and error data.
Polling Summary	Monitor>CW - Polling Summary	Summarize the polling setup completed by the Device Polling application. Browse data and stop and start polling.
Process Manager	Administer> CW - System>CW - Process Manager	Start or stop CiscoWorks-related processes including the log (nmlogd) and Polling (nmpolld) daemons. View status for the System Log (syslogd), Sybase Server (dataserver), and TACACS (xtacacsd) daemons.
Real-Time Graphs	Monitor>CW - Real-Time Graphs	View device information such as router health (buffer space, CPU load, environment, free memory, and security), interface health (bits per second, bytes, errors, packets per second, packets, and queues), and protocol traffic (IP, ICMP, SNMP, TCP, UDP, AppleTalk, DECnet IV, Novell, VINES, and XNS) using the xnmgraph utility.
SA Password	Administer>Security>CW - SA Password	Log in to the default Sybase database account to perform system administrator tasks.
Security Manager	Administer>Security>CW - Security Manager	Set up authority checking procedures to protect selected CiscoWorks applications and your network devices from unauthorized individuals by setting up your CiscoWorks environment to require a login to access applications.
Show Commands	Diagnose>CW - Show Commands	View device data about any SNMP device, including Cisco routers and communication servers.
Software Inventory Manager	Administer> CW - Software Images>CW - Software Inventory Manager	Update the Sybase database to include current device software and hardware status. Sort device information according to platform and software image and invoke Device Software Manager to update specific devices.
Toolbox	Misc>CW - Toolbox	Start CiscoWorks applications directly, without using the menus on your network management platform.
Software Library Manager	Administer> CW - Software Images>CW - Software Library Manager	Maintain the master storage (a list of all available Cisco system software and microcode).
Sync w/Sybase	Misc>CW - Sync w/Sybase	Synchronize both the NMS database and the Sybase database. CiscoWorks maintains data in the Sybase database, whereas IBM NetView maintains its own database. Sync w/Sybase ensures that device data from NetView database is in the Sybase database (Sync w/Platform) and vice versa. Generally, synchronize the databases whenever new devices are added to your network. Use Sync Selected to add individual devices.
Sybase ESQR	Misc>Sybase ESQR	Run and print reports on any table created with the Device Polling application.
TACACS Manager	Administer>Security>TACACS Manager	Maintain the TACACS password file on UNIX hosts that act as TACACS security servers. Create and update TACACS accounts and computer-generated passwords.

Using Toolbox

Toolbox allows you to start the CiscoWorks tool or application directly, without using the menus on your network management platform. Clicking on an application's icon in the Toolbox window starts the application. You can also display the help for each application from Toolbox.

Use the Toolbox application to perform the following tasks:

• Starting CiscoWorks Tools

• Viewing CiscoWorks Online Help

• Exiting the Application

Starting CiscoWorks Tools

To start a CiscoWorks application From Toolbox

Step 1 Select CW - Toolbox.

For Site/SunNet/Domain manager, select Tools>CW - Toolbox.

For HP OpenView, select Misc>CW - Toolbox.

For NetView for AIX, select Misc>CW - Toolbox.

Step 2 When the CiscoWorks 4.0 Toolbox window appears, click on the icon for the tool you want to run.

When you place your mouse pointer over a tool icon, a message appears at the bottom of the Toolbox window that indicates which tool you are starting.

The window for the application you select appears, unless you select one of the following applications: Environmental Monitor, Health Monitor, Real-Time Graphs, or Show Commands. If you select one of these applications, the Command Input window appears. You must select a device before you can run these applications.

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Note Steps 3, 4, and 5 apply only to the Command Input Window.

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Step 3 Enter a device name in the Device Name field.

Step 4 Enter the read community string for the device specified in the Device Name field in the Read Community field.

The read community string enables the retrieval of information using the SNMP protocol from the device. Toolbox uses the default read community string value, public, if the field is left blank.

Step 5 Click OK to select a device and close the window.

The window for the application you select appears, showing data for the device you select.

You can leave Toolbox running while you use CiscoWorks so that you can start other CiscoWorks applications easily at any time.

Viewing CiscoWorks Online Help

To view help for any CiscoWorks application from Toolbox

Step 1 Select CW - Toolbox.

For Site/SunNet/Domain manager, select Tools>CW - Toolbox.

For HP OpenView, select Misc>CW - Toolbox.

For NetView for AIX, select Misc>CW - Toolbox.

Step 2 When the CiscoWorks 4.0 Toolbox window appears, point to a tool icon and press F1 instead of clicking on the icon.

The Help viewer appears and displays the Help Contents for that application. You can jump to any part of the help system from this viewer.

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Note You can also start the Help viewer from Toolbox by selecting Help>On Toolbox from the Toolbox window. The Help viewer opens to the Contents page for Toolbox help.

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Exiting the ToolBox Application

To quit the application, select File>Exit.

Exiting Toolbox only closes the Toolbox application. Other applications started from Toolbox continue to run.

Toolbox Window

The Toolbox window consists of the following areas:

• Menu Bar--contains File and Help menus

• Buttons--Each button starts an application. Toolbox buttons are divided into the following categories:

  • Fault Mgmt. Tools--Show Commands, Path Tool, Environmental Monitor, Real-Time Graphs, Health Monitor

  • Configuration Mgmt. Tools--Configuration Manager, Configuration Snap-In Mgr, Global Command Manager, Global Command Scheduler, Auto-Install Manager, Software Library Manager, Device Software Manager

  • Inventory Mgmt. Tools--Device Manager, Domain Manager, Sync w/Sybase, Software Inventory Manager, Device Contacts

  • Security Mgmt. Tools--Security Manager, TACACS Manager, Login, Logout

  • Performance Mgmt. Tools--Polling Summary, Process Manager, Device Polling

Command Input Window

The Command Input window consists of the following areas:

• Fields

  • Device Name--Specify the name of the device from which you want to retrieve SNMP information in this field.

  • Read Community--Enter the read community string for the device specified in the above field. The read community string enables the retrieval of information via the SNMP protocol from the device. Toolbox uses the default read community string value, public, if the field is left blank.

• Buttons

  • OK--Applies your selection and closes the window.

  • Cancel--Closes the window without applying your selection.