IPM Error Messages

This appendix presents the IPM error messages. They are listed alphabetically and include an explanation and recommended action for each error message.

In the error messages presented here, values shown in italics, such as string and number, represent characters or digits that IPM replaces as part of the error message text. For example, the message "Device: string1 (id=string2) changes status to string3" might appear as "Device: drogg.cisco.com (id=drogg.cisco.com) changes status to up."

Error Message    Delete Operation Failed. Source: string Referential Integrity Violation: Entry is still referenced by other table(s).

string is the name of the source you tried to delete.

Explanation    You tried to delete a configured source, but that source is associated with one or more configured collectors. You cannot delete an source until all the collectors that use it are deleted. You may have specified the wrong source name.

Recommended Action    Retry the deletion with the correct name.

Error Message    Delete Operation Failed. Operation: string Referential Integrity Violation: Entry is still referenced by other table(s).

string is the operation you tried to delete.

Explanation    You tried to delete a configured operation, but that operation is associated with one or more configured collectors. You cannot delete an operation until all the collectors that use it are deleted. You may have specified the wrong operation name.

Recommended Action    Retry the deletion with the correct name.

Error Message    Delete Operation Failed. Target: string Referential Integrity Violation: Entry is still referenced by other table(s).

string is the target you tried to delete.

Explanation    You tried to delete a configured target, but that target is associated with one or more configured collectors. You cannot delete a target until all the collectors that use it are deleted. You may have specified the wrong target name.

Recommended Action    Retry the deletion with the correct name.

Error Message    Error returned from SNMP. Source: source_name Cannot get collector details.

Explanation    You tried to view the properties of the source_name associated with a collector.

Recommended Action    Select the collector and then select View>Collector Details to display collector details.

Error Message    Response Time Reporter is already started. Cannot start more than one.

Explanation    IPM is already running on this workstation. Only one instance of IPM can run at one time on the same workstation.

Recommended Action    Use the following command to check whether an IPM process is already running.

ps -ef | grep -1 cwb

If you see that the IPM configuration process, CWB_ipmConfig, is running, you can stop the process or wait until it is stopped. If the IPM configuration process is not running, delete the file guiserve.re* from the <install_directory>/socket directory.

Error Message    IPM Config is unable to locate host string. The host does not have a DNS entry. Check host name and try again.

Explanation    You entered a host name, represented by string, into a source or target configuration window. The IPM SNMP agent cannot find that host in the network. You may have specified the wrong host name.

Recommended Action    Enter the name of a host (source or target) that exists in the network.

Error Message    Store Operation in DB failed. Operation: string ODBC Internal Error.

Explanation    A database error occurred when you tried to define a new operation. The data represented by the string is in error. You may have entered a value that is out of range, or a character string of too many characters.

Recommended Action    Examine the operation definition and correct the invalid data.

Error Message    Store collector in DB failed. Collector: Collector_name ODBC Internal Error.

Explanation    A database error occurred when you tried to add a new collector in the IPM-Add Collector window.

Recommended Action    Ensure that all specified values fall within valid ranges.

Error Message    Connection to Database failed. Configuration Application Terminating. ODBC/Database Internal Error.

Explanation    Your attempt to connect to the database failed. The dataserver might not be running.

Recommended Action    Using the following command, check to see if the dataserver is running:

ps -ef | grep dataserver

If no dataserver is running, you need to restart the dataserver.

Error Message    ODBC ERROR: [Visigenic][ODBC Sybase drivers][Sybase] can't locate space for object.

Explanation    This error message is displayed in the log window when the database is full. New response data will not be stored in the database until space is available.

Recommended Action    Delete some collectors to make space for the active collectors or enlarge the database. For information on enlarging the database, see the "Using Database Utilities for Sybase" section.