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This section describes the objectives, audience, organization, and conventions of the CiscoWorks Blue Internetwork Performance Monitor User Guide. It points to related publications and describes online sources of technical information.
Cisco documentation and additional literature are available on a CD called Cisco Connection Documentation, Enterprise Series. The CD is updated and shipped monthly, so it might be more current than printed documentation. To order the Cisco Connection Documentation, Enterprise Series CD, contact your local sales representative or call Customer Service. The CD is available both as a single CD and as an annual subscription. You can also access Cisco technical documentation on the World Wide Web (WWW) at the URL http://www.cisco.com.
This guide is for the network administrator or operator who installs, configures, verifies, or uses CiscoWorks Blue Internetwork Performance Monitor (IPM) software. The network administrator or operator should be familiar with the following topics:
This guide is divided into the following chapters and appendixes:
This guide uses basic conventions to represent text and table information.
Command descriptions use these conventions:
Examples use these conventions:
screen font.
boldface screen font. Variables for which you enter actual data are printed in italic screen font.
This publication also uses the following conventions:
 | Caution Means reader be careful. You are capable of doing something that might result in equipment damage or loss of data. |
This section provides information about related publications. In addition to this document, the IPM documentation set includes the following:
There are three related Cisco IOS Release 11.2 documents:
CiscoWorks Blue IPM includes an online help system that allows users to access different levels of help information by selecting underlined text to open additional windows.
The online help system provides overviews, related information, procedures, and glossary data for IPM.
Cisco Connection Online (CCO) is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can register on CCO to obtain additional content and services.
Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, product documentation, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously: a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, and Internet e-mail, and it is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CCO in the following ways:
For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.
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