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Connecting a Network Management Console


Connecting a Network Management Console

Connecting a Network Management Console

Console interfacing can be established by connecting to the CONSOLE serial port on the "Supervisor Engine" module in the front the Catalyst 3200. Use this connection to set up In-band management, which is the management of the Catalyst 3200 "through" the network, or Out-of-band management, which is management "outside" of the network:

NMS application (in-band management) is discussed in Chapter 9, "Monitoring Port Activity with Application Software." For more detailed information, see the guide that accompanies the application software.

The following topics in this chapter describe how to use the console for configuring and monitoring the Catalyst 3200:


Connecting the Console

The following steps explain connecting a console to the Catalyst 3200:

Step 1 Connect the Catalyst 3200 to a PC or other DTE (Data Terminal Equipment) device using a straight, 25-pin to 9-pin EIA (RS)-232 cable and a null modem adapter. See Appendix A for a description of the cables and adapters.

Step 2 Connect the EIA-232 cable to the DB-9 connector (CONSOLE) to the "Supervisor Engine" module in the front the Catalyst 3200. The male DB-9 connector on the Catalyst 3200 is configured as a DTE device.

See Figure 6-1 for a view of the cable connection to the "Supervisor Engine" module in the front of the Catalyst 3200. The console cable connector is marked CONSOLE.

Figure 6-1 : Catalyst 3200 Supervisor Engine Module

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The next step is for configuring the console settings for communication with the Catalyst 3200.

Step 3 Use Table 6-1 to set the configuration parameters on the console.

Table 6-1 : Console Configuration Default Settings

Mode Setting
Baud rate 2400, 4800, 9600, 19.2K, 38.4K, 57.6K (default: 9600)
Parity None
Data bits 8
Stop bits 1
Mode Setting
Handshaking None
Terminal emulation VT100
Duplex Full
Soft flow control (XON/XOFF) Off (input and output)
Hard flow control (RTS/CTS) Off
Autobaud upon break On
Line wrap On
Screen scroll On
CR translation CR
Backspace (BS) translation Destructive
Break length (milliseconds) 350
Enquiry (ENQ) Off
EGA/VGA true underline Off
Terminal width 890
ANSI 7 or 8 bit commands 7
Microsoft Windows`, terminal emulation Disable the "Use Function, Arrow, and Ctrl Keys for Windows" option, located in the Terminal Preference menu

Step 4 At power on (cold boot), the Catalyst 3200 performs a series of self-test diagnostics that verify that hardware components are functioning. An example of the self diagnostic screen is shown later in this chapter.


Encountering Communication Problem

The three main types of communications problems you may encounter are, no communication, garbled communication, or dropped characters. This section explains how to resolve these problems.

Caution Hardware handshaking must be turned on at both the terminal and the Catalyst 3200 and you must have a 7-wire or a 9-wire cable to the terminal. If hardware handshaking is off and you are using a 3-wire cable, a catastrophic failure of the Catalyst 3200 could occur.


Note Do not press the Reset button on the Catalyst 3200 if it is connected to other Catalyst 3200 units in a Stack configuration. Pressing the Reset button when a Catalyst 3200 is part of a Stack causes it to leave the Stack and may cause Stack configuration information to change.


Note Do not press the Reset button on the Catalyst 3200 if it is connected to other Catalyst 3200 units in a Stack configuration. Pressing the Reset button when a Catalyst 3200 is part of a Stack causes it to leave the Stack and may cause Stack configuration information to change.

    • Contact Cisco Support if the problem continues.

  • Dropped characters

    • Reduce the baud rate in the console set-up; try setting it to 9600.

    • Enable the software or hardware handshaking feature.

      fig_3.gif

Caution Hardware handshaking must be turned on at both the terminal and the Catalyst 3200 and you must have a 7-wire or 9-wire cable to the terminal. If hardware handshaking is off and you are using a 3-wire cable, a catastrophic failure of the Catalyst 3200 could occur.

    • Contact Cisco Support if the problem continues.


Diagnostic Screen

The diagnostic self-test displays two different screens (lists of information), depending on whether you perform a cold boot (power on cycle with full diagnostics), or a warm boot (a reset without full diagnostics).

During a cold boot, the following comprehensive list of messages appear on the console screen in sequence, as the tests are performed. The warm boot contains portions of this list.

Cisco Catalyst Boot Firmware P/N 57-1327-02, Copyright 1995
- Initiating bootstrapping sequence.
- Boot image integrity check...Passed.
- Control transferred to boot process.

- Relocating main image to DRAM.......Done.
- Main image integrity check...succeeded.
- Control transferred to main process.

Cisco Catalyst 3200 System Software Version 1.1.1-B7, Copyright 1994, 
1995.
System started on Fri. November 17, 1995  13:02:46
4 Megabytes System memory
2 Megabytes Network memory
- Initialization started
- File system initialized
- System temperature is within safe operating levels
- Warmboot initialization started
- Checking file system integrity
- LAN ports detected:
  - 10Base-T  : 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
  - StkPort   : 25
- Initializing Ports: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 25
- Initializing system address table
- No existing diagnostic information, forcing diagnostic mode
- Starting Power Up Diagnostics test
  - UART loopback test on diagnostic port...Passed
  - UART loopback test on console port...Passed
  - RTC memory test...Passed
  - Real Time Clock test...Passed
  - CPU loopback test..............Passed
  - Ethernet Port loopback test...................Passed
  - Ethernet Port fast transmit loopback test...................Passed
  - Ethernet Port fast receive loopback test...................Passed
  - Ethernet Port cross port loopback test...................Passed
  - Ethernet Port broadcast test...................Passed

  - Catalyst Stack Port loopback test...Passed
  - Catalyst Stack Port cross port loopback test...Passed
  - Catalyst Stack Port broadcast test...Passed
  - CPU broadcast test...Passed
- Completed Power Up Diagnostics test
- System entering stand-alone mode
- Catalyst  initiating bootp requests on one or more VLANs
- System initialization complete
- Enabling port: 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 25

Press RETURN key to activate console...

Verify that all diagnostics have passed and that the FAULT LED is off. If the FAULT LED is on, read the screen to determine which test has failed. Power cycle the Catalyst 3200 to re-run the diagnostics to see if that will clear the error. If the error does not clear, see Chapter 10, "Troubleshooting," to help find the cause.


General Guidelines

To work within the console menus, follow these guidelines:

  • To select a menu item, use the ARROW (also known as cursor) keys to move the highlight over the selection, then press RETURN. If you need to specify additional information for that item---for example, selecting Yes or No or supplying a value---a prompt appears on the screen.

  • In most cases, new values are saved when you select Return to Previous Menu.

  • The term More means there is more information that can be displayed on one screen. Selecting More and pressing RETURN displays the next screen of information.

  • The term Port refers to the number of a specific port on a Catalyst 3200.

  • The term Index refers to the numerical order of a list.

  • The term Box refers to a specific Catalyst 3200 unit within a Stack configuration.

  • To return to the Main Menu from any screen within the menus, press Ctrl-P. Note that any changes made to the screen you were in are not saved. To return to the Greeting screen, press Ctrl-B.

  • If using Catalyst VLAN, be sure to set up IP, SNMP, and Spanning Tree values.

  • The console automatically returns to the Greeting screen after five minutes of inactivity. Five minutes is the default value. The time can be changed at the Console Configuration menu as explained later in this chapter. The Console Configuration menu is within the Configuration menu, under the Main Menu.

  • For protection against inadvertent or unauthorized access to configuration screens, you may establish a password that users must enter at the Greeting screen. If no password is configured, just press RETURN and the Main Menu Screen is presented. To establish a password, see Password Menu from the Configuration Menu, later in this chapter. The Password menu can be accessed through the Configuration menu, which is under the Main Menu. For more information on the Greeting screen see Chapter 7, "Console Configuration."

h4630.gif


Navigating Within the Menus

Use the ARROW keys (also referred to as cursor keys) to move the highlight over a selection. If the selection is a menu, pressing the RETURN key displays a new screen of information; if the selection is a command, such as Reset, pressing the RETURN key initiates that function.

A heading with three dots after it means that when that heading is selected more information about that heading is displayed.

Unless specified differently, all the screens or menus are accessed in the same way.

The following lists the headings for the Main menu screen and a description of those headings.


Main Menu Screen

h8533.gif


Configuration Menu

Displays the Configuration menu, which enables you to view and set the Catalyst 3200 configuration parameters. The Configuration section and its sub-menus are described in Chapter 7, "Console Configuration."


Statistics Menu

Displays Statistics menu for the Catalyst 3200. Explanations of screens in the Statistics Menu are in Chapter 8, "Monitoring the Network With Out-of-Band Management."


Download/Upload Menu

Explained in this chapter immediately after the sections describing the Configuration menu.


Reset...

Explained in this chapter after the sections describing the Download menu.


Exit Console

Highlighting this selection and pressing the RETURN key return the console to the Greeting screen (on a Telnet session, this causes the session to close).

Information within the menus and sub-menus are described in subsequent chapters. These chapters include configuring, monitoring, and viewing statistics on the Catalyst 3200 or the Catalyst Stack.


Password Menu from the Configuration Menu

Use the Password menu to add, change, or delete a password. If you establish a password, users must enter it to access the Console menus. If there is no password, just press RETURN at the password prompt.

h4673.gif


Set Password

Establishes or changes the password.


Delete Password

Deletes the password.

The system prompts you to enter the present password before it allows you to change or delete the password. If you are establishing a new password, press RETURN at the Set Password prompt.

The password is saved across warm boots and power cycles.


Note The Catalyst 3200 must have a different password than the Catalyst Stack. If you have forgotten the password, you can delete it by depressing the Sys Req button on the back panel of the Catalyst 3200 for five seconds, releasing it, then selecting Clear Non-Volatile RAM from the menu that appears. You must then re-enter all system configuration information, including (if needed) reentering the key for the optional Enhanced feature set.


Console or Telnet Sessions

This section describes how to establish a console or Telnet session.


Console Configuration

This menu has the selections for configuring console and Telnet sessions.

There are three selections in the Console Configuration menu:

h4674.gif


Serial Link Configuration

An example of that screen and an explanation of its contents follows.


Telnet Configuration

An example of that screen and an explanation of its contents follows.


Console Timeout (in minutes)

A value that can be set to determine when the console session will timeout and return to the Greeting menu. If the value is set to zero, the console will never time out.


Serial Link Configuration Menu

Use the Serial Link Configuration Menu to configure the Catalyst 3200 to communicate with the console via modem. The default baud is 9600.

h8633.gif


Hardware Flow Control

Enables or disables RTS/CTS handshaking.

Default: Disabled


Software Flow Control

Enables the XON and XOFF characters, which are 11 and 13 hex, respectively.

Default: Disabled


Autobaud Upon Break

Enables the Autobaud feature. When a BREAK key is sent or received the baud rate is reset when you press the RETURN key rapidly for five seconds. It is recommended that this feature is not disabled.

Default: Enabled


Console Baud Rate

Default: 9600


Creating a Console Session Using a Modem

Use the Serial Link Configuration Menu to configure the Catalyst 3200 in order to communicate with a console via a modem.

Use the following steps to set up a modem:

Step 1 Wait for a Connection should be set to 45 sec.

Step 2 Pause Between Calls should be set to 6 sec.

Step 3 Have Autobaud detect On.

Step 4 Set Drop DTR (Data Terminal Ready) between calls to Yes.

Step 5 Set Send CR between calls to Yes.

Step 6 Set Send init if CD high to Yes

Start the console by pressing RETURN. If a Telnet session is active, press RETURN at the console to terminate the Telnet session and press RETURN again to start the console session.


Stopping the Console Session

Pressing Ctrl-P returns the console session to the Main Menu and pressing Ctrl-B returns to the Greeting Menu.


UNIX Users

A Telnet session can be terminated abnormally in a UNIX environment, especially by being killed by another process. If the user environment seems to have locked after termination of the Telnet session, try typing <CTRL><J>stty sane<CTRL><J>. Because the Telnet Server is doing the echoing for the user, the user's terminal capabilities are modified for the duration of the Telnet Session due to the Telnet option negotiation. If the user's Telnet process or task is abruptly terminated, the user's terminal may be left in a no-echo, raw mode.


Telnet Configuration

The following menu and functions describe Telnet configurations.

h4671.gif


Return to Previous Menu

Returns to Console Configuration menu.


Number of Telnet Sessions Allowed

Limits the number of Telnet sessions. Numbers allowed are from 1 to 5. Highlight this selection and press RETURN and enter the number.


Disallow New Telnet Session

Choice of Yes or No to allow or disallow a new Telnet session. Press RETURN at this selection and use arrow keys to highlight Yes or No and press RETURN.


Terminate All Active Telnet Sessions

If this selection is highlighted and RETURN is pressed any Telnet sessions will be terminated.


Telnet Sessions...

Shows status of Remote and Local Telnet sessions.

Telnet Session screen:

h4670.gif


Index

Numerical order of entries.


Box

The number ID of the Catalyst 3200 in a Stack.


Remote

Lists the IP address and the port number of the Remote Telnet session.


Local

Lists the IP address and the port number of the Local Telnet session.


Starting the Telnet Session

The observe the following when starting a Telnet session to the Catalyst 3200.

  • In the IP Information menu, the IP State must be set to "BootP When Needed" or "BootP Always" for the IP Stack and Telnet to work.

  • The Telnet must be pre-configured to have a VT100/VT220 compatible setup.

  • Only one type of session is supported at any time, either the console or Telnet session. Starting a Telnet session before ending the console session causes the screen to display a "Console is currently in use" message.

  • There may be conflicts between Telnet sessions. If one Telnet session is disrupted by a user at the console, the Telnet session's configuration may not have been completed. In some menus, changes take effect immediately, as in adding filters, and in other menus, such as STP, the changes are not saved until the menu is exited.


Stopping the Telnet Session

The Telnet session can be terminated by pressing Ctrl-B or any other means available through the user's Telnet application.


Involuntary Termination of the Telnet Session

The following can terminate a Telnet session:

  • A Telnet session can be terminated involuntarily by the console. If a user starts a console session when a Telnet session is active, the Telnet session can be terminated without warning. When the Telnet sessions ends, the Telnet session screen displays the message: "Your session has been terminated due to system maintenance work."

  • If any changes are made in the spanning tree configuration.

  • The Telnet session also ends if a user makes changes in any of the following IP parameters:

    • IP address

    • Default gateway

    • Subnet mask

    • IP state

  • The Telnet session also times out if there has been no activity for 5 minutes.


Note If you are in a Telnet session and change the IP parameters either in the IP Information Session menu or Catalyst VLAN IP Configuration menu, and save the changes using the Exit option from the menu, you will lose the connection to your Telnet session, even if the IP parameters you change are in another VLAN.


Download Menu From the Main Menu

The Download menu is accessed from the Main Menu.

Downloading is used to load the Flash Memory within the Catalyst 3200. The Download menu displays two download choices. The two choices are TFTP (Trivial File Transfer Protocol) download and the Serial Link download (console).


Note Downloading (such as updating firmware levels) to an individual Catalyst 3200 while it is part of a Stack may cause conflicts within the Stack. Except for very specific situations, downloading should be done to a Catalyst 3200 as a stand-alone unit. If the unit is part of a Stack, disconnect the Stack Port cable before downloading.


Note Operating a Stack with Catalyst 3200 units that are at different levels (versions) of firmware (software code) is not recommended (for example, version 1.1.1 verses 1.1.2). When Catalyst 3200 units attempt to join a Stack and the Catalyst 3200 units have different software (firmware) versions, the console screen displays a warning that different versions are attempting to form a Stack.

h8635.gif

Serial Link download is for downloading via the console. Selecting the Serial Link download displays a prompt requesting to "confirm new code download via serial port (Y or N)." Selecting Yes starts the Serial Link downloading. Follow the prompts as they are displayed.

The next section describes TFTP, and the TFTP downloading.


TFTP Downloading Procedure

TFTP is not invoked automatically on the Catalyst 3200 as it is on certain other network devices such as a diskless workstation. This is because there should normally be a functional software image in Flash memory and, therefore, TFTP is not a standard part of the Catalyst 3200 bootup procedure. TFTP is intended for use during software upgrades and, once a new image is installed, there should be no need for TFTP until the next software upgrade is installed.

In view of this, the TFTP function in the Catalyst 3200 is designed as an explicitly requested operation with operator-settable parameters. Note that changes to these parameters may be altered and are used when starting a download in the display. However they are not recorded until the display is exited normally.

The TFTP Download menu is accessed through the Main Menu. From the Main Menu select the Download Menu and then select the TFTP Download Menu.


TFTP Download Menu

h8634.gif


TFTP Server Address

The address of the host serving as the TFTP server.


Download VLAN

The VLAN name through which the download is attempted.


NVRAM TFTP Upload and Download

TFTP Upload/Download allows you to copy the whole image of NVRAM to a file on a UNIX server and to retrieve the NVRAM image from the server to the switch. The purpose for this is to store a current copy of the NVRAM as a backup or to be able to store the contents of NVRAM in a temporary place while changes are made on the switch. You will need to go to three menus, as describe in the following sections, before you can begin the actual upload and download procedures.

Do not download NVRAM images from different software versions (for instance,
NVRAM from version 1.3 is not compatible with version 2.0) and from different platform configurations (for instance, NVRAM from a Catalyst 3200 is not compatible with NVRAM from a Catalyst 3000).


Upload Procedures

Before uploading the whole NVRAM image to a UNIX server, make sure the upload file names have been created on the UNIX server and that the following default values are entered correctly in the Config Files TFTP Upload menu:

  • The name of the config file on the switch. The default is all. All is the complete NVRAM image of the switch.

  • The name of the NVRAM image file on the server. The default is image. It is a TFTP requirement that this file exist on the server and be world writable. The name that is entered here is just the prefix part of the actual file.


Note A file must be created for every box in the Stack. The naming convention for the files must be <arbitrary filename>.<box number>. The prefix name of the file is arbitrary, but the suffix number must correlate with the switch box number in a Stack. For example, mystack.0 is box 0, mystack.1 is box 1, mystack.2 is box 2, up to mystack.7 as box 7.

Use the following single switch or Stack console menu examples to TFTP upload the file.

Figure 6-2 : Config Files TFTP Upload Menu in a Single Switch Configuration


Config files TFTP Upload Menu


Return to Previous Menu

Config Filename (all for complete NVRAM image) all

Filename on the server (your filename prefix) Anyname

Execute Config File Network Upload

Figure 6-3 : Config Files TFTP Upload Menu for a Stack Configuration


Config files TFTP Upload Menu


Return to Previous Menu

Config Filename (all for complete NVRAM image) all

Filename on the server (your filename prefix) Anyname

Execute Config File Switch Network Upload

Execute Config File Stack Network Upload

In a Stack configuration, there are options to upload the NVRAM image from an individual switch as well as from all the switches in the Stack. The heading Execute Config File Switch Network Upload in the Config Files TFTP Upload menu uploads individual boxes and the heading Execute Config File Stack Network Upload uploads for the entire Stack.


Download Procedures

You do not need the filename suffix (.xx box number) to download the software to the switch. This is automatically done from the switch from which you want to download the software.

The switch or Stack should be reset after a successful download of the NVRAM image.

As with uploading you should enter the following information into the Config Files TFTP Download menu (see Figure 6-4):

  • The name of the config file on the switch. The default is all. All is the complete NVRAM image of the switch.

  • The prefix name of the NVRAM image file on the server. The default is image.

    fig_1.gif

Caution Do not download NVRAM images from different software versions (for instance, NVRAM from version 1.3 is not compatible with version 2.0) and from different platform configurations (for instance, NVRAM from a Catalyst 3200 is not compatible with NVRAM from a Catalyst 3000).

Use the following menu to TFTP download the NVRAM file for a single switch.

Figure 6-4 : Config files TFTP Download Menu for a Single Switch

Config files TFTP Download


Return to Previous Menu

Config Filename all

Filename on the server Image

Execute Config File Network Download



Stack Procedure

You can either upgrade the NVRAM on one switch of your choice or upgrade the software for the entire Stack.

In a Stack configuration, there are options to download the NVRAM image from an individual switch as well as from all of the switches in a Stack. The heading Execute Config File Switch Network Download in the Config Files TFTP Download menu downloads individual boxes and the heading Execute Config File Stack Network Download downloads the entire Stack.

If you choose Execute Config File Stack Network Download to download a Stack of boxes, the files with the suffix names (.xx) that correspond to the same box number will download the image in that file to that box number. For example, mystack.0 will download its image to box 0, mystack.4 will download to box 4 and mystack.7 would download to box7.

Use the following menu (Figure 6-5) to TFTP download the NVRAM file for a Stack.

Figure 6-5 : Config files TFTP Download Menu for a Stack


Config files TFTP Download

Return to Previous Menu

Config Filename all

Filename on the server Image

Execute Config File Switch Network Download

Execute Config File Stack Network Download


Reset Menu

The Reset menu is accessed from the Main Menu.

The Reset screen, as shown below, displays the reset options available with the
Catalyst 3200.

h4689.gif


Number of Resets Since Diagnostics

Number of times the switch has been reset since the switch was powered on or ran power-on diagnostics. This is an informational heading. The data cannot be changed.

This number is not reset to 0 when Non-volatile RAM is cleared.

The following four headings within the Reset menu are command functions that can be selected and initiated by moving the highlight over the heading and pressing RETURN.


Reset Switch With Diagnostics

A reset function is initiated with this selection. It resets the switch hardware; runs diagnostic tests; clears all counters, including address tables; and restarts the Catalyst 3200. When the Catalyst 3200 reboots, administrative parameters from nonvolatile memory are used to initialize the operational parameters. This takes approximately 4 to 5 minutes.


Reset Switch Without Diagnostics

This command resets the switch hardware; clears all counters, including address tables; and starts the Catalyst 3200. When the Catalyst 3200 reboots, administrative parameters from nonvolatile memory are used to initialize the operational parameters. This takes approximately 40 seconds.


Reset Port Address Table

Selecting this command clears all address table entries for a specified port (user is queried for which port to reset), sets port traffic counters to zero, and sets Time Since Last Reset for this port to zero.


Clear Nonvolatile RAM

Deletes all user-configured parameters; baud rate, IP address information, EtherChannel, VLAN, Spanning Tree, and then resets the switch.


Note Clearing NVRAM (Nonvolatile RAM) erases all configuration parameters, including the Enhanced feature key.

If you must clear NVRAM, use the following guidelines:

  • If you are using the EtherChannel feature, be sure to disconnect the affected ports---or disable them on the Port Configuration menu and reset the switch---before clearing NVRAM.

  • To re-enable the Enhanced feature set, see Chapter 7, "Console Configuration." For units shipped with the Enhanced feature set, the key that is used to enable the enhanced features is on the bottom of the unit.


Power-On Diagnostics

This is a selectable option that determines whether diagnostics are, or are not, initiated during power-on. To change the selection, highlight the heading and press RETURN, then select Enabled or Disabled, and press RETURN.

Default: Enabled

 

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