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This document discusses the CiscoView 3.1(1) on AIX release. It contains the following sections:
This section contains the latest Cisco Internetwork Operating System (Cisco IOS) software version information at the time of printing. New devices and further specifics on Cisco IOS software support will be announced following this release. Refer to the online release notes on Cisco Connection Online (CCO), formerly called Cisco Information Online (CIO), or on the Cisco Connection Documentation, Enterprise Series CD, or Cisco Connection Documentation, CiscoPro Solutions CD, which are both accessible via CCO.
CiscoView on AIX supports Cisco IOS Releases 10.0 through 11.1 with the exception of access servers, which require Cisco IOS Release 10.2.
When you install and configure CiscoView 3.1(1) on AIX, the following files are stored in the $NMSROOT/install/bin directory:
A successful installation and configuration of the CiscoView 3.1(1) on AIX product results in the following files being present on your system:
Absence of these files on your system indicates that the CiscoView 3.1(1) on AIX configuration was unsuccessful.
The documentation for CiscoView 3.1(1) on AIX includes this release note, a CD-ROM booklet, and online help. The primary documentation for CiscoView on AIX is the online help. If you have feedback about the product or wish to send a query, send e-mail to: cs-ciscoworks@cisco.com.. To report any problems with documentation, send your comments to bug-doc@cisco.com.
CiscoView is a graphical user interface (GUI)-based device management software application that provides dynamic status, statistics, and comprehensive configuration information for Cisco Systems' switched internetworking products. CiscoView allows you to display a graphical representation of each network device, display configuration and performance information, and perform minor troubleshooting tasks.
The device packages provided with CiscoView 3.1.(1) on AIX software include support for the following Cisco devices:
To add new device and application support to CiscoView, access the Cisco Systems online support channel, Cisco Connection Online (CCO), formerly Cisco Information Online (CIO).
You must be running CiscoView 3.1 or later to do incremental installations. Open CiscoView and select Help>About CiscoView to check the version number.
To register on CCO, enter the following URL into your WWW browser:
http://www.cisco.com
If you are already registered, enter the following URL:
http://www.cisco.com/kobayashi/Library_root_shtml
Enter your CCO username and password. Continue to the section "Installing from CCO."
If you are not registered on CCO or do not have a SmartNet contract, you will need a special access code. Phone the Technical Support team for CiscoView at 800 553-2447 or 408 526-7209, or email tac@cisco.com; then enter:
http://www.cisco.com/public/library/spc_req.shtml
Enter the special access code and click Execute. Go to the section "Installing from CCO" before proceeding.
If you have a SmartNet contract, enter the following URL into your WWW browser:
ftp://[userid]@www.cisco.com/cisco/netmgmt/ciscoview/3.1.1/packages
For userid, substitute your own userid.
If you are not registered on CCO or do not have a SmartNet contract, you need a special access code. Phone the Technical Access Center (TAC) for CiscoView at 800 553-2447 or 408-526-7209, or email@cisco.com; then enter:
ftp://[special_access_code]@www.cisco.com/coded/
For special_access_code, substitute your own special access code.
For FTP server access, enter your email address as the password, for example, myname@net.com.
To get more information about the Partner Initiated Customer Accounts (PICA) program before accessing CCO for device package files, use the following URL:
http://www.cisco.com/acs/info/pica.html
This section provides information to help you troubleshoot problems associated with
CiscoView 3.1(1) on AIX.
When you perform an incremental installation of a CiscoView device package, the following log file is created on your system: $NMSROOT/cvinstall.log. Reviewing this log file may enable you to troubleshoot problems associated with the incremental installation.
If you cannot open a device in CiscoView, you will receive a message indicating that the device is unmanageable. This message indicates one of the following conditions:
This section lists notes and restrictions that apply to the CiscoView 3.1(1) on AIX release.
This section provides installation caveats.
The CiscoView installation puts the X Window system resource file for HyperHelp in the /usr/lib/X11/app-defaults directory. Because different systems have different types of X window installations, the CiscoView application does not always read this resource file. When the resource file is not read, the HyperHelp viewer text may be unreadable on your screen. Do one of the following tasks to make sure that this resource file is read:
xrdb -merge /usr/lib/X11/app-defaults/HyperHelp
The following error message indicates that the program (for example, xrdb) is not in your path. Check your path environment variable. [CSCdi57661
couldn't execute "xrdb": no such file or directory
Multiple selections show all categories, whether they apply to a specific group of selections or not. If the category does not apply, the configuration table will show "N/A" in the cells. [CSCdi48854]
If you install CiscoView 3.1(1) on a machine where CiscoWorks 3.0.3 is already loaded, you must de-install CiscoView and then install CiscoView 3.1(1).
If CiscoView 3.0(3) exists on your system, you must de-install it first and then install CiscoView 3.1(1).
This section provides deinstallation caveats.
Before de-installing CiscoView 3.1(1) on AIX, the NMSROOT environment variable must be set on your system.
The general caveats are divided into six sections:
General notes and caveats for Enterprise Network Management products are described below.
Dragging Ports--For this release, use the middle mouse button to drag on UNIX. Only certain devices (such as the Catalyst 1200, Catalyst 1600, Catalyst 5000, CPW 16) have defined their ports for dragging across devices.
NetView Discovery Issue--When a switch is configured as two or more domains, NetView discovery may not work properly and may discover only one of the domains. If this occurs, use CiscoView to manage the domain directly rather than launching it from the map.
NetView Error Message--The xnmloadmib program in NetView may have problems reloading MIB files into their database. The definition of CiscoNetworkProtocol in CISCO-TC-V1SMI.my and OwnerString in IF-MIB-V1SMI.my will display an error message similar to the following when you run cvinstall -f:
Error detected while loading MIB file: /net/cv311/etc/cview/mibs/CISCO-TC-V1SMI.my This MIB cannot be loaded until the following problem is corrected: Line 44613: Error defining ASN.1 Type: dupliCatalyste type with conflicting definition 'CiscoNetworkProtocol'
The workaround is to invoke xnmloadmib manually, select and unload all Cisco-specific MIB files from the list box in xnmloadmib GUI, then run the command cvinstall -f to load all Cisco specific MIB files. [CSCdi56399]
Running CiscoView with Too Little Swap Space--If the server or display workstation is running out of swap space, you will see a message such as "X error: Couldn't alloCatalyste color cell," and CiscoView will core dump. If you are running other applications, you might want to check your swap space occasionally.
To check swap space on an AIX system, enter the following:
hostname% lsps -a
If your system is running out of swap space (for example, only 200 KB of swap space remains), quit some of the other applications you are running, or increase your swap space if possible. [CSCdi37063]
Running Out of Colors--CiscoView can run out of colors. If this occurs, CiscoView will continue to run, but all the colors it cannot alloCatalyste will dither to black or white. You can avoid this by starting CiscoView before starting color-intensive applications, or by using a private color map for the color-intensive applications (such as application_name -install).
Popup Menu Titles--Popup menu titles are raised; users may mistake them for menu items. [CSCdi53475]
Stripchart and Dials--The stripchart and CPU busy dials for 1 minute and 5 minutes are not drawn clearly for the 7513 router. [CSCdi51621]
Following are general notes and caveats that apply to the Cisco Workgroup family of products including the Catalyst 2800, Catalyst 2100, EtherSwitch 1200, and EtherSwitch 1400
Community String Mismatching--When the user enters values for the "read-only," "write-only," and "read-writeId" with the Command Line Interface (CLI) commands, these values must match. A mismatch results in "noSuchName" or "timeout" errors. To avoid these error conditions, use identical community strings in CiscoView and corresponding agents.
Exiting CiscoView 3.1(1) Causes Applications to Close--If you are using the CPW16 Catalyst 3000 and close the CiscoView window, any application window that was launched from it will automatically close. Remember to close the EtherChannel and Domain Configuration application windows before you open another CiscoView application or exit from the CiscoView application. There is no limitation on the number of CiscoView applications that you can run.
False Error Reported After Setting Parameters--On the CPW16 and Catalyst 3000, when you try to set parameters for the EtherChannel/Domain application under moderate to high traffic situations, the application incorrectly displays an error window indicating that the operation was not successful. In reality, the command was successful, and you should dismiss the error dialog. The application should continue to function properly.
Next Button--If you rapidly press the Next button on the Catalyst 5000 port configuration dialog box, you may see some category names repeated twice. Redisplay the window to remove the duplicate names. [CSCdi57910]
ProStack Power Supply Link Problem--The rear view of the Prostack matrix power supply does not indicate whether the connector link is up or down (for example, the connector does not come up green if there is a link).
Switch Firmware--The following firmware versions must be used in the switches:
Switches--If you configure EtherChannel or Virtual Domains in Kalpana switch models EPS2015RS, EPS2115RSM, and Pro16 while running version 9.0 firmware with STP active, the map icons become red, and you receive the following error message:
No response from the device
After restarting the system, deactivate the shielded twisted-pair (STP) before you attempt to reconfigure. This problem is fixed in version 9.1 of the device firmware. [CSCdi41317]
Following are general notes and caveats for Cisco access products.
FDDI Port Status Functionality--The Cisco 4000 series devices with dual attachment station (DAS) FDDI ports show status on only the lower one of the two connectors. The status color is determined from the port's administrative status (ifAdminStatus) and operational status (ifOperStatus) values. [CSCdi28566]
Read-Only MIB Variables--The administrative status (ifAdminStatus) value "testing" and the ring speed (dot5RingSpeed) variable are implemented as "read only" in all Cisco IOS software versions and cannot be set through popup menus on CiscoView Configure Port screens. However, Configure Port tables (with multiple ports) offer popup windows that permit attempts to set these variables. Such attempts result in "Permission Denied" messages. [CSCdi50635]
Tunnel Interface--A "can't read 'port' : no such variable" message appears at the bottom of the configuration port dialog box when a tunnel interface is encountered while you click up through the ports. This message can be ignored. [CSCdi55765]
Following are general notes and caveats for the Cisco high-end business suite of products (including the Cisco 7000 and 7500 series and ATM switches).
Displayed ATM Connector Type--CiscoView 3.1(1) on AIX always displays the multimode fiber SC type of ATM connector on ATM Interface Processors (AIPs), even when the media interface is of another type. [CSCdi53420]
FDDI Port Status Functionality--For the Cisco 7000 and 7500 series routers running Cisco IOS Release10.2 or earlier, the displayed status color is determined from the port's administrative status (ifAdminStatus) and operational status (ifOperStatus) values. This status color will be the same on each connector. For devices running Cisco IOS Release10.3 or later, the displayed status color is determined from the Port Connect State (fddimibPORTConnectState) for each connector. The possible values for this status and the corresponding status colors are listed below [CSCdi28566]:
| Status | Status color |
|---|---|
| Disabled | Brown |
| Standby | Brown |
| Connecting | Blue |
| Active | Green |
High System Availability (HSA)--On the Cisco 7513 and 7507 chassis, when the master RSP (Route Switch Processor) is in use, the console port changes color on the CiscoView 3.1(1) display. However, when a slave RSP is installed, its console port mirrors that of the master, regardless of whether or not it is in use. [CSCdi49049]
In the HSA (dual RSP) configuration, invoking the Admin File Systems function gives an error message caused by a dupliCatalyste flash partition name ("slaveslot0") on the router. This error makes the File Systems functionality unavailable. The user should acknowledge the error message and close the "File Systems" window. [CSCdi54831]
LightStream 2020 MIB Support--For the LightStream 2020 there is currently no MIB support for the "LNS OK," "LN FLT," "BITS OK," and "TCS SEL" LEDs on front linecards. These LEDs appear blank. In addition, the "TX" and "RX" LEDs on front linecards blink too rapidly for SNMP polling purposes and also appear blank.
Lighstream 2020 Software Releases Supported--The LightStream 2020 supports Release 2.1(2) or later.
Online Insertion and Removal (OIR) Support--Hot swap is only supported on devices running Cisco IOS Release 11.0 or later. [CSCdi53447]
Power Supply Display--By default, CiscoView 3.1(1) on AIX displays two power supplies for a Cisco 7000 running Cisco IOS Release10.2 and earlier. With Release 10.3 and later, power supplies are displayed based on ciscoEnvMonSupplyState values (ENVIRONMENTAL MIB).
Read-Only MIB Variables--The administrative status (ifAdminStatus) value "testing" and the ring speed (dot5RingSpeed) variable are implemented as "read only" in all Cisco IOS software versions and cannot be set through popup menus on CiscoView Configure Port screens. However, Configure Port tables (with multiple ports) offer popup menus that permit attempts to set these variables. Such attempts result in "Permission Denied" messages. [CSCdi50635]
The following caveats are for online help.
Glossary Links--Some device-specific help files may not have links to the glossary file. To view the glossary, select Help>Using CiscoView in the help window.
Options Menu--The following information was omitted from the online help information for the Options menu:
Options>Set HyperHelp Defaults sets the HyperHelp resources so that the HyperHelp viewer text is readable on the screen. Options>Debug records trace information into a file loCatalysted in /tmp/.cvlog.
tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408-526-7208, or cs-rep@cisco.com.
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