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Table of Contents

CiscoView Overview

Preparing to Install CiscoView

Installing and Configuring CiscoView

Performing CiscoView Maintenance Functions

Getting Started with CiscoView

Service and Support

CiscoView Overview

CiscoView is a device management application that provides dynamic status, statistics, and comprehensive configuration information for Cisco Systems' switched internetworking products. CiscoView allows you to display a graphical image of each network device, display configuration and performance information, and perform minor troubleshooting tasks. For CiscoPro and Catalyst 3000 devices, you can also configure EtherChannels and EtherDomains.

You must be familiar with the Motif window management system and NetView for AIX to complete these tasks.

In addition to this booklet and the online help system, CiscoView documentation includes the CiscoView 3.1(1) on AIX Release Note.

Table 1 explains when you would perform the procedures described in section "Installing and Configuring CiscoView."


When to Perform Procedures Described in This Booklet
When to Perform Task Install CiscoView,
page 14 		Configure CiscoView,
page 18 		PerformSetup,
page 20 		Install Device Package,
page 21
CiscoWorks is installed and you want to install CiscoView 3.1(1) Yes (First
de-install previous version of CiscoView, if it exists) 		Yes No No
CiscoWorks is not installed and you want to install CiscoView 3.1(1) Yes (First
de-install previous version of CiscoView, if it exists) 		Yes No Yes
Incremental installation of device packages Yes
(Prerequisite) 		Yes
(Prerequisite) 		Yes Yes

Preparing to Install CiscoView

Before you install and configure CiscoView, make sure the following requirements are met:

Becoming the Root User

The user named root can perform functions restricted from normal users. To install and configure CiscoView, you must know the root user's password and log in to your system as the root user or become the root user by use of the su command.If you are not logged in, enter the following to log in as the root user:

login: root
Password: rootpassword
hostname#

If you are already logged in, but not as the root user, enter the following to change your login to root:

hostname% su
Password: rootpassword
hostname#

In both cases, the prompt changes to a pound sign (#), indicating that you are logged in as the root user.

Hardware Requirements Checklist

CiscoView requires the following hardware:

System Requirements Checklist

CiscoView requires the following software products and conditions. Details and verification methods for each requirement are outlined in the paragraphs following this list.

Verifying AIX Version

To ascertain the operating system level, log in as the root user and enter

hostname# oslevel

Output similar to the following appears:

Processing.....Please Wait.
<>3251

This output indicates Version 3, Release 2.5.

Verifying System Software

If you will use CiscoView with NetView for AIX, verify that NetView is installed on the host.

To do so, log in as the root user and enter:

hostname# lslpp -m nv6000.base.obj

Output similar to the following appears:

Processing.....Please Wait.
nv6000.base.obj 3.1.0.0
   No Maintenance Level Applied.

This output indicates Version 3.1.

Verifying RAM Size

CiscoView requires a minimum of 32 MB of RAM. To find out how much RAM is available on your system, log in as the root user and enter the following command at the AIX prompt:

hostname# lscfg | grep mem

Output similar to the following appears:

+ mem0        00-0B        32 MB Memory Card
+ mem1        00-0C        32 MB Memory Card

If your workstation does not have at least 32 MB of RAM, upgrade its memory.

Verifying Hard Disk Space

CiscoView requires 5 MB of disk spa ce in the root directory, 50 MB of disk space in the /usr directory and 5 MB of disk space in /tmp directory.

To find out how much disk space is available on your system, enter the following at the command prompt:

hostname% df -I

Output similar to the following appears:

Filesystem    Total KB    used    free %used Mounted on
/dev/hd4         16384   10008    6376   61% /
/dev/hd2       1003520  871324  132196   86% /usr
/dev/hd3         16384     732   15652    4% /tmp

The amount of disk space available in each filesystem appears in the free column. Note that 1,000 KB equals 1 MB. If you do not have sufficient space in the filesystem mounted on the /usr directory, you must create a filesystem mounted on the /usr/nms directory.

**before**CiscoView can be installed only in the /usr/nms directory. If you create a filesystem, its mount point must be /usr/nms. If /usr/nms already exists on your system, back up all data in that directory before installing CiscoView. Installation of CiscoView overwrites existing data.@@before@@Caution **after**CiscoView can be installed only in the /usr/nms directory. If you create a filesystem, its mount point must be /usr/nms. If /usr/nms already exists on your system, back up all data in that directory before installing CiscoView. Installation of CiscoView overwrites existing data.@@after@@

To create a filesystem, we recommend that you contact a knowledgeable system administrator and use the System Management Interface
Tool (SMIT).

Installing and Configuring CiscoView

You use the System Management Interface Tool (SMIT), an IBM AIX system administration facility, to install and configure CiscoView from a local or remote CD-ROM drive. This section describes the graphical user interface (GUI) version of SMIT; you can use the ASCII version called SMITTY, if you prefer. Refer to your IBM documentation for more information about SMIT and SMITTY.

To install and configure CiscoView, you will do the following:

When configuration is complete, go to the next section, "Getting Started with CiscoView," for a sequence of steps for the first-time user.

Note SMIT and this booklet refer to the software product as
CiscoView 3.1(1) .

Mounting from a Local or Remote CD-ROM Drive

You can install CiscoView from a CD-ROM drive attached to your system or from a drive connected to a remote host. You must first use SMIT to mount the local or remote device on the local AIX system.

Mounting from a Local CD-ROM Drive

To mount the CD-ROM on the filesystem from a local CD-ROM drive, use SMIT to perform the following steps on the local host:


  1. Place the CD-ROM into its caddy, and insert it into the CD-ROM drive.

  2. Log in as the root user (see "Becoming the Root User").

  3. Start SMIT by entering the following at the command prompt: 
hostname# smit

  1. On SMIT's System Management menu, select Physical & Logical Storage.

  2. Select File Systems.

  3. Select Add/Change/Show Delete File Systems.

  4. Select CDROM File Systems.

  5. Select Add a CDROM File System.

  6. Click the "DEVICE name" List button, and select the device name (such as /dev/cd0) from the list that appears.

  7. Enter the name of a mount point directory (such as /cdrom) in the "Mount point" field.

  8. Click Do and read the output.

    If you have already performed this procedure, or if another device is already mounted on the mount point, the process will fail.



  9. Click Done.

  10. Terminate SMIT by pressing F12 or by clicking Exit SMIT on the Exit menu.

  11. Enter the following at the command prompt: 
hostname# smit mountfs

  1. Click the "FILE SYSTEM name" List button, and select a device name (such as /dev/cd0) from the list that appears.

  2. In the "DIRECTORY over which to mount" field, enter the name of a mount point directory (such as /cdrom).

  3. Click the "TYPE of file system" List button, and select cdrfs as the file system type.

  4. Set the "Mount as Read-Only System" field to yes.

  5. Click Do, read the output, and then click Done.

  6. Terminate SMIT by pressing F12 or by clicking Exit SMIT on the Exit menu.

The CD-ROM is ready to be installed.

Mounting from a Remote CD-ROM Drive

To mount the CD-ROM on the local filesystem from a remote CD-ROM drive, first perform the following steps on the remote system:


  1. Perform the 20 steps exactly as listed under "Mounting from a Local CD-ROM Drive" on the remote system.

  2. At the command prompt, enter smit mknfsexp.

  3. Enter the "PATHNAME of directory to export" (such as /cdrom).

  4. Use the arrow keys to change the "Mode to Export Directory" field to read-only.

  5. Enter the appropriate information, if necessary, into any of the other fields.

  6. Click Do, read the output, and then click Done.

  7. Terminate SMIT by pressing F12 or by clicking Exit SMIT on the Exit menu.

After working on the remote system, perform the following steps on the local system:


  1. Log in as the root user (see "Becoming the Root User").

  2. Enter the following at the command prompt: 
hostname# mount remote_hostname:remote_exported_filesystem_name local_mount_point

For example, to mount a remote filesystem named zen, enter


hostname# mount zen:/cdrom /cdrom

The CD-ROM is ready for software installation.


Installing CiscoView

Installation is the transfer of software from the distribution medium to the AIX system.

**before**CiscoView can be installed only in the /usr/nms directory. If /usr/nms already exists, back up all data in the directory because the installation process overwrites existing files.@@before@@Caution **after**CiscoView can be installed only in the /usr/nms directory. If /usr/nms already exists, back up all data in the directory because the installation process overwrites existing files.@@after@@

To install CiscoView from a mounted CD-ROM drive, perform the following steps:


  1. Place the CD-ROM into its caddy, and insert it into the local or remote CD-ROM drive.

  2. Log in as the root user (see "Becoming the Root User").

  3. Start SMIT by entering the following at the command prompt: 
hostname# smit

  1. On the System Management menu, select Software Installation & Maintenance.

  2. On the next menu, select Install / Update Software.

  3. On the next menu, select Install / Update Selectable Software (Custom Install)

  4. On the next menu, select Install Software Products at Latest Available Level.

  5. In the Install Software Products at Latest Available Level dialog box, click the List button, then click the name of the CD-ROM device on which you loaded the CD-ROM in Step 1.

  6. Click Do.

    The Install Software Products at Latest Available Level dialog box displays additional fields.



  7. Click the List button next to the "SOFTWARE to install" field. After a brief delay, the Multi-Select List dialog box appears.

  8. In the Multi-Select List dialog box, click the CiscoView module named CiscoView.base.obj.

  9. Click OK and then click Do.

  10. In response to the "ARE YOU SURE?" prompt, click OK to install the module you just highlighted.

    While the animated man is running, SMIT installs CiscoView in the /usr/nms directory, and CiscoView modifies SMIT to allow subsequent configuration and de-installation of CiscoView.


    If the animated man raises his hands and SMIT displays OK, the process has succeeded. If the man falls down, installation has failed. If the reason for failure is not apparent, read the installation log file $HOME/smit.log and contact the Cisco Technical Assistance
    Center (TAC), if necessary.



  11. Click Done.

  12. If installation in Step 13 was successful, click Return to System Management and go to the next section, "Configuring CiscoView."

    If the installation failed, terminate SMIT by pressing F12 or by clicking Exit SMIT on the Exit menu.


Starting SMIT

You need to start SMIT to perform any of the following tasks:

To start SMIT when installation is complete, perform the following steps:


  1. Start SMIT if you have not already done so: 
hostname# smit

  1. On the initial SMIT menu, click Communications Applications and Services.

  2. On the next menu, click Cisco Network Management Applications for AIX.

  3. On the next menu, click CiscoView.

Configuring CiscoView

After installing CiscoView, follow these steps to configure the product.


  1. Complete steps 1 through 4 in the procedure "Starting SMIT."

  2. In the CiscoView dialog box, select Product Configuration.

  3. In the Product Configuration dialog box, accept the defaults, or type values into each of the following fields.

    Product Group Name--Name of the AIX group which owns the CiscoView files. The default is bin. Click the List button to select one or more names from a list.


    Product User Name--AIX username of the individual assigned to the CiscoView files. The default is bin.


    Load MIBs Into NetView--The default is No. If you want to monitor MIBs through NetView, click the List button to select Yes.


    The procedure for loading MIBs takes a significant amount of time depending on the number of MIBs loaded.



  4. Click Do, wait for the process to complete, and read the output.
Note If you do not load MIBs, this process may take approximately 20 minutes or more to complete.

If the animated man raises his hands and SMIT displays OK, the process has succeeded. If the man falls down, the configuration has failed. If the configuration fails, contact the TAC.



  1. Click Done, and then Cancel.

  2. Terminate SMIT by pressing F12 or by clicking Exit SMIT on the Exit menu.

  3. Unmount the CD by entering the following at the local or remote workstation where it is mounted: 
hostname# cd /
hostname# umount /cdrom

AIX unmounts the CD-ROM device from the /cdrom directory.



  1. Remove the CD-ROM caddy from the drive.

If your system does not have CiscoWorks installed, go to the section "Performing Device Package Installation." Otherwise, proceed to the section "Getting Started with CiscoView."

Performing Device Package Installation

If CiscoWorks and CiscoView are installed on your system, the device packages are installed at the same time. Follow the steps in this procedure if your system has CiscoView, but not CiscoWorks, and you want to install all device package files that reside in a directory path on a system.


  1. Start SMIT if you have not already done so: 
hostname# smit

  1. On the initial SMIT menu, click Communications Applications and Services.

  2. On the next menu, click Cisco Network Management Applications for AIX.

  3. On the next menu, click CiscoView.

  4. In the CiscoView dialog box, click Device Package Installation.

  5. In the field "Select Device Packages to Install" click the List button.

  6. In the Multi-Select List dialog box, select the device packages you want to install and click OK.

  7. Click Do, wait for the process to complete, and read the output.

    If the animated man raises his hands and SMIT displays OK, the process has succeeded. If the man falls down, the device package installation has failed. If the installation fails, contact the TAC.



  8. Click Done, and then Cancel.

Performing Incremental Device Installations

To install devices incrementally on CiscoView 3.1(1) on AIX, use either of the following methods:


  1. Start SMIT if you have not already done so: 
hostname# smit

  1. On the initial SMIT menu, click Communications Applications and Services.

  2. On the next menu, click Cisco Network Management Applications for AIX.

  3. On the next menu, click CiscoView.

  4. On the CiscoView menu, click Device Package Install Setup.

  5. In the Device Package Install Setup dialog box, click Device Package Installation.

  6. In the field "Directory Containing Device Packages," enter the path where the device packages reside.

  7. In the "Load MIBs into NetView" field, the default is No. If you want to load MIBs, click the List button.

  8. If you performed Step 8, click Yes in the Single Select List dialog box to load MIBs into NetView.
Note Loading MIBs may take a significant amount of time depending on the number of MIBs being loaded.

  1. Click Do, wait for the process to complete, and read the output.

    If the animated man raises his hands and SMIT displays OK, the process has succeeded. If the man falls down, incremental installation of the device packages has failed. If the incremental installation fails, contact a TAC representative.



  2. Click Done, and then Cancel.

Performing CiscoView Maintenance Functions

You can perform the following routine maintenance functions:

Loading MIBs Into NetView

If you experience any corruption of your MIB database or the MIBs are not usable, you might want to consider reloading MIBs into NetView. The amount of time it takes to load MIBs into NetView depends on the number of MIBs being loaded.

To load MIBs into NetView:


  1. Complete steps 1 through 4 in the procedure "Starting SMIT."

  2. In the CiscoView dialog box, click Maintenance.

  3. In the Maintenance dialog box, click Load all MIBs into NetView.

  4. In response to the confirmation dialog box, click OK.

    While the animated man is running, the MIB files are being loaded. If the man raises his hands and SMIT displays OK, the MIB files are loaded. If the man falls down, loading of the MIB files has failed. If loading fails, contact the TAC.



  5. Terminate SMIT by pressing F12 or by clicking Exit SMIT on the Exit menu.

Rebuilding All CiscoView Files

You can rebuild all CiscoView 3.1(1) on AIX configuration files if:

To rebuild all CiscoView files, follow this procedure:


  1. Complete steps 1 through 4 in the procedure "Starting SMIT."

  2. In the CiscoView dialog box, click Maintenance.

  3. In the Maintenance dialog box, click Rebuild.

  4. In response to a confirmation dialog box, click OK.

    While the animated man is running, the CiscoView device package files are rebuilt. If the man raises his hands and SMIT displays OK, the rebuilding of configuration files has succeeded. If the man falls down, rebuilding has failed, and you should contact the TAC.



  5. Terminate SMIT by pressing F12 or by clicking Exit SMIT on the Exit menu.

De-Installing CiscoView

If you must de-install the CiscoView product, perform these steps:


  1. Log in as the root user (see "Becoming the Root User").

  2. Start SMIT by entering the following at the command prompt: 
hostname# smit

  1. On the System Management menu, select Communications Applications and Services.

  2. On the next menu, select Cisco Network-Management Applications for AIX.

  3. On the next menu, select CiscoView.

  4. On the next menu, select Maintenance.

  5. On the next menu, select Remove CiscoView for AIX program.

  6. In response to the "ARE YOU SURE?" prompt, click OK.

    While the animated man is running, SMIT de-installs the CiscoView product. If the man raises his hands and SMIT displays OK, the de-installation process has succeeded. If the man falls down, de-installation has failed, and you should contact the TAC.



  7. Terminate SMIT by pressing F12 or by clicking Exit SMIT on the Exit menu.

Getting Started with CiscoView

This section contains a two startup methods for the first-time user of CiscoView, plus a brief description of the CiscoView online help system.

For details on CiscoView features, refer to the online help system.

Starting CiscoView from the Command Line

If your system does not have NetView for AIX, use this procedure.

To start CiscoView from the AIX command line and monitor a Cisco device, perform these steps.


  1. Start CiscoView by entering the following at the command line: 
% nmcview

  1. You must now specify a Cisco device to monitor.

    Select Open Device on CiscoView's File menu, enter a host name or IP address in the "Host" field, and then click OK.


    A graphical image of the device's back panel appears.


Starting CiscoView from NetView for AIX

To start CiscoView when NetView for AIX is installed on the host system, do the following:


  1. Start NetView for AIX by entering the following at the command line: 
% nv6000

  1. Click the IP Internet symbol on NetView's root map. NetView displays all devices running IP, including Cisco devices.

  2. To see an image of a device's control panels, highlight one Cisco device on the network map and select Monitor> CiscoView.

    If the CiscoView application is not visible on NetView's Monitor menu (and the configuration steps were successful), look for the CiscoView file in the /usr/OV/registration/C directory. If the file is not there, contact the TAC.


Discovering New or Changed IP Devices

The default IP Internet map includes all IP devices connected to NetView when NetView is started. To discover newly added or modified IP devices, use NetView's Options> Manage Objects command as follows:


  1. Click a device symbol on the default IP Internet map.

  2. Select Options> Manage Objects. NetView displays a submap of the selected device's children that are reachable in one hop. Newly appearing children could have been added to the network or explicitly unmanaged by a previous user. All newly appearing children devices are now accessible by CiscoView.

  3. Select File> Save Map As to save the database of devices you created.

    For detailed information on how to run Options> Manage Objects, refer to the online help.


Using the CiscoView Online Help System

CiscoView's online help is similar to help systems supplied with Microsoft Windows-based products. The help system satisfies most of your information needs--there is no printed reference manual.

You can access online help about CiscoView in the following ways:

Service and Support

This section describes how to contact Cisco Systems to order knowledge products and how to get service and support.

Cisco Connection Documentation

Cisco documentation and additional literature are available on a CD called Cisco Connection Documentation, Enterprise Series. The CD is updated and shipped monthly, so it might be more up to date than printed documentation. To order the Cisco Connection Documentation, Enterprise Series CD, contact your local sales representative or call Customer Service. The CD is available both as a single CD and as an annual subscription. You can also access Cisco technical documentation on the World Wide Web URL http://www.cisco.com.

Cisco Connection Online

Cisco Connection Online (CCO), formerly Cisco Information Online (CIO), is Cisco Systems' primary, real-time support channel. Maintenance customers and partners can self-register on CCO to obtain additional content and services.

Available 24 hours a day, 7 days a week, CCO provides a wealth of standard and value-added services to Cisco's customers and business partners. CCO services include product information, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.

CCO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously--a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CCO supports Zmodem, Kermit, Xmodem, FTP, Internet e-mail, and fax download options, and is excellent for quick access to information over lower bandwidths. The WWW version of CCO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.

You can access CCO in the following ways:

For a copy of CCO's Frequently Asked Questions (FAQ), contact cco-help@cisco.com. For additional information, contact cco-team@cisco.com.

Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco's Technical Assistance
Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387, 408-526-7208, or
cs-rep@cisco.com.

Licensing Agreement and Copyright Information

The products and specifications, configurations, and other technical information regarding the products contained in this manual are subject to change without notice. All statements, technical information, and recommendations contained in this manual are believed to be accurate and reliable but are presented without warranty of any kind, express or implied, and users must take full responsibility for their application of any products specified in this manual. THIS MANUAL IS PROVIDED "AS IS" WITH ALL FAULTS. CISCO DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING THOSE OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, OR ARISING FROM A COURSE OF DEALING, USAGE OR TRADE PRACTICE. IN NO EVENT SHALL CISCO BE LIABLE FOR ANY INDIRECT, SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGES, INCLUDING WITHOUT LIMITATION, LOST PROFITS OR LOSS OR DAMAGE TO DATA ARISING OUT OF THE USE OR INABILITY TO USE THIS MANUAL, EVEN IF CISCO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some states do not allow limitation or exclusion of liability for consequential or incidental damages or limitation on how long implied warranties last, so the above limitations or exclusions may not apply to you. This warranty gives Customers specific legal rights, and you may also have other rights that vary from state to state.

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