Training

Advanced Cisco Router Configuration

Course length: Four days

Course code: TRN-ACRC

This course familiarizes students with the more complex concepts and commands available for configuring Cisco routers. Through lectures, exercises, and lab projects, students gain hands-on experience configuring fully operational Cisco routers in a multiprotocol environment. They learn advanced configuration skills necessary to deal with issues inherent in complex multiprotocol networks.

Who should attend:

Network administrators, network specialists, and technicians who configure and support multiprotocol internetworks.

Prerequisites:

Introduction to Cisco Router Configuration (TRN-ICRC) or successful completion of the ICRC competency test offered by Sylvan Prometric Authorized Testing Centers (800 204 3926 or 612 921 6087), coupled with 3--6 months of hands-on experience configuring Cisco routers. Familiarity using the different configuration modes available on Cisco routers is required. A working knowledge of routed and bridged networks is strongly recommended.

Course Outline

• Complex Internetworking
  

  • Introduction to complex internetworking
    

  • Managing complex internetworks
    

• Managing Traffic and Security
  

  • Introduction to managing traffic and security
    

  • IP traffic
    

  • IPX traffic
    

  • AppleTalk traffic
    

  • Queuing
    

• Scalable Routing Protocols
  

  • OSPF
    

  • Enhanced IGRP
    

  • BGP
    

  • NLSP
    

• Scalability Features for WANs
  

  • Serial line options
    

  • Bandwidth on demand
    

  • Connecting to switched services
    

• Nonrouted Network Integration
  

  • Bridging
    

Installing and Maintaining Cisco Routers

Course length: Three days

Course code: TRN-IMCR

This course prepares students to install, maintain, and troubleshoot Cisco routers by providing hands-on experience diagnosing and replacing router components. The course consists of lecture, exercises, and labs. (Verify that your prospective training source provides labs to fit your training needs.)

Who should attend:

Technicians, support analysts, and maintenance managers who have extensive hands-on internetworking experience and are responsible for designing, maintenance sparing, network analysis, troubleshooting, and repairing of Cisco router products.

Prerequisites:

Introduction to Cisco Router Configuration (TRN-ICRC) or equivalent hands-on experience installing, configuring, and troubleshooting internetworking system components. Knowledge of basic networking concepts, terminology, standards, and network components.

Course Outline

• Router Hardware Essentials
  

  • IMCR Introduction
    

  • Introducing Cisco Hardware Products
    

  • Understanding Router Startup and Using Software Commands
    

  • Using Virtual Configuration Registers
    

  • Configuring and Using Flash Memory
    

• Installing and Maintaining Core Routers
  

  • Cisco 7000 Series
    

  • Cisco 7000 Series Control Processors
    

  • Cisco 7505
    

  • Cisco 7507
    

  • Cisco 7513
    

  • WAN Interface Processors
    

  • LAN Interface Processors
    

  • Versatile Interface Processor
    

  • Understanding System Messages and Using Commands
    

  • Troubleshooting Cisco 7000 Family Routers
    

  • Installing and Upgrading the Cisco 7000 Family
    

• Installing and Maintaining Modular Access Routers
  

  • Cisco 4000 Series
    

  • Cisco 4000 Series: WAN Network Processor Modules
    

  • Cisco 4000 Series: LAN Network Processor Modules
    

  • Cisco 4000 Series: Troubleshooting
    

  • Cisco 4000 Series: Installing and Upgrading
    

  • Maintaining Your Link with Cisco
    

Configuring Cisco Access Services

Course length: Two days

Course code: TRN-CCAS

This course provides fundamental and practical knowledge on Cisco access services. Through lectures and lab exercises, students will learn how to install, configure, use, monitor, and troubleshoot basic Cisco access services.

Who should attend:

Network administrators and technicians.

Prerequisites:

Students are expected to have a working knowledge of TCP/IP, Novell IPX, and AppleTalk prior to enrolling in this class. Students are also expected to have taken the ICRC course and have read the Cisco Access Server Self-Study Guide or have equivalent experience.

Course Outline

• Access Basics
  

  • Access services overview
    

  • Access hardware platforms (Cisco 2509 through Cisco 2512, AS5100 Access Server)
    

  • Access server system basics (memory components, operating modes, system error logging, line types, line commands)
    

  • Modem and asynchronous wiring basics (EIA/TIA-232 specification, modem modulation standards, modem error control and data compression, modem configuration, chat script)
    

• Access Services
  

  • Remote-node services (SLIP, PPP, ARAP, XRemote, asynchronous callback)
    

  • Using NTS Remote Client (installation, configuration, and operation)
    

  • Terminal services (X.25 PAD, Telnet, LAT, TN3270, menuing system)
    

  • Protocol translation services (one- and two-step protocol translation, asynchronous mobility)
    

  • Asynchronous routing services (dial backup, dial-on-demand routing, dialer rotary group)
    

• Access Management
  

  • Access control procedures (login, TACACS, XTACACS, PAP, CHAP, ARAP, SLIP, EXEC)
    

  • Access control using TACACS+ (AAA/TACACS+ model, authentication, authorization, accounting, TACACS+ server)
    

  • CiscoWorks for Windows (HP OpenView for Windows, Show Commands, Health Monitor, CiscoView, Configuration Builder)
    

  • Total Control Manager (installation, configuration, and operation)
    

Cisco SNA Configuration for SNA Administrators (SNAS)

Course length: Five days

Course code: TRN-SNAS

This introduction to Cisco and IP networking is designed for networking professionals who are already familiar with SNA and want to learn how to configure Cisco routers in an SNA environment. The course familiarizes students with the concepts and commands required to configure Cisco routers and includes several exercises to reinforce the concepts of the lectures. These sections include IPX, NetBIOS, LAN Network Manager, and several wide-area network topics such as Frame Relay, X.25, and ISDN.

Who should attend:

People who have some SNA background and are responsible for implementing and maintaining SNA networks using Cisco routers.

Prerequisites:

Introduction to Cisco Router Configuration (TRN-ICRC) or successful completion of the ICRC competency test offered by Sylvan Prometric Authorized Testing Centers. Familiarity with SNA terminology and products is required.

Course Outline

• Standard Protocol Suites 1
  

  • TCP/IP overview
    

  • IP address configuration
    

  • IP routing configuration
    

  • Configuring IPX
    

• Bridging
  

  • Bridging overview
    

  • Transparent bridging
    

  • Source-route bridging
    

• Advanced Bridging
  

  • Mixed media bridging
    

  • Remote source-route bridging
    

  • Data link switching plus (DLSw+)
    

  • NetBIOS
    

  • LAN Network Manager
    

• Cisco SNA Support
  

  • SNA refresher
    

  • SDLC transport
    

  • SNA prioritization
    

  • SNA translation
    

  • SNA Frame Relay access support
    

  • Downstream physical unit (DSPU)
    

  • Advanced peer-to-peer networking (APPN) overview
    

Cisco SNA Configuration for Multiprotocol Administrators (SNAM)

Course length: Five days

Course code: TRN-SNAM

This introduction to SNA networking is designed for networking professionals who are already familiar with TCP/IP and want to learn how to configure Cisco routers in an SNA environment. The course familiarizes students with the concepts and commands required to configure Cisco routers and includes several exercises to reinforce the concepts of the lectures. These sections include Novell IPX, NetBIOS, LAN Network Manager, and several wide-area network topics such as Frame Relay, X.25, and ISDN.

Who should attend:

People who have no SNA background and are responsible for implementing and maintaining SNA networks using Cisco routers.

Prerequisites:

Introduction to Cisco Router Configuration (TRN-ICRC) or successful completion of the ICRC competency test offered by Sylvan Prometric Authorized Testing Centers. Familiarity with IP addressing, subnet masking, and routing protocols such as IGRP, RIP, or OSPF is required.

Course Outline

• SNA Fundamentals
  

  • Concepts and Terminology
    

  • Data link protocols
    

  • SNA upper layer protocols
    

  • IBM network management
    

  • IP refresher
    

• Bridging
  

  • Bridging overview
    

  • Transparent bridging
    

  • Source-route bridging
    

• Advanced Bridging
  

  • Mixed media bridging
    

  • Remote source-route bridging
    

  • Data link switching plus (DLSw+)
    

  • NetBIOS
    

  • LAN Network Manager
    

• Cisco SNA Support
  

  • SDLC transport
    

  • SNA prioritization
    

  • SNA translation
    

  • SNA Frame Relay access support
    

  • Downstream physical unit (DSPU)
    

  • Advanced peer-to-peer networking (APPN) overview
    

Introduction to CiscoWorks Configuration

Course length: Five days

Course code: TRN-ICWC

This is a lecture and hands-on course for first time CiscoWorks users. The course consists of two modules:

• CiscoWorks Environment
  

• Introduction to CiscoWorks
  

The first module describes UNIX operating system basics including the commands and setup procedures necessary for installing and running CiscoWorks 3.0. It also helps students understand the system requirements and commands required to install CiscoWorks 3.0 software for Sun NetManager (SNM) and HP OpenView.

The second module introduces students to CiscoWorks and the CiscoWorks network management applications including CiscoView, CiscoConnect, and the TACACS server setup. Students participate in a variety of hands-on exercises that use CiscoWorks 3.0 software for SNM.

At the conclusion of the course, students will be able to install and configure CiscoWorks, build maps depicting Cisco routers in their networks, and use the CiscoWorks applications to perform common network and router management tasks.

Who should attend:

Managers, users, and analysts responsible for installing, configuring, and operating CiscoWorks on internetworks.

Prerequisites:

A basic understanding of UNIX and SunNet Manager, or other supported network management platform, is strongly recommended.

Course Outline

• Introduction to UNIX
  

  • Logging in and out
    

  • Understanding UNIX processes
    

  • Understanding UNIX directories
    

  • Working with UNIX files
    

  • Editing files with vi
    

  • Customizing the UNIX environment
    

• Installing CiscoWorks
  

  • Preinstallation preparation
    

  • Installation and basic configuration
    

• Network Management Overview
  

  • The Cisco router agent
    

  • SNMP overview
    

  • Supported standard SNMP objects
    

  • Cisco objects
    

• The Network Management Platform
  

  • What is a management platform?
    

  • SunNetManager
    

  • Hewlett Packard OpenView
    

  • IBM NetView 6000
    

• Getting Started with CiscoWorks
  

  • Hardware and software requirements
    

  • Configuring Cisco routers for CiscoWorks management
    

  • Activating CiscoWorks from within the management platform
    

• CiscoView
  

  • Overview of CiscoView
    

  • Cisco hardware supported
    

  • Starting CiscoView
    

  • Using CiscoView
    

• Fault Management
  

  • Fault management overview
    

  • CiscoWorks fault management applications
    

• Performance Management
  

  • Performance management overview
    

  • Polling devices
    

  • Reporting on polled data
    

• Configuration Management
  

  • Configuration management overview
    

  • Managing router configurations
    

  • Managing router software images
    

  • Downloading software images
    

  • Downloading Cisco 2500 series software images via CiscoWorks' RXBOOT
    

  • Using AutoInstall
    

  • Snap-In configurations
    

  • Scheduling global commands
    

• CiscoWorks Security
  

  • Security management overview
    

  • Securing CiscoWorks applications
    

  • Router domains
    

  • TACACS manager
    

• Database Administration
  

  • The Sybase database model
    

  • Starting and stopping the database
    

  • Enlarging the database
    

  • Backing up and restoring the database
    

• CiscoConnect
  

  • CiscoConnect Overview
    

  • CiscoConnect requirements
    

  • Setting up CiscoConnect
    

  • Using CiscoConnect
    

Cisco Internetwork Design

Course length: Five days

Course code: TRN-CID

This course presents design methodology, models, and rules. It encompasses a broad range of technologies that are presented at a fast-paced and advanced level. Case studies allow students to apply theoretical material to realistic situations.

Who should attend:

Internetwork designers and systems engineers with years of experience implementing networks, who have advanced to high-level positions that involve designing architectures for complex, multiprotocol internetworks.

Prerequisites:

Broad theoretical and hands-on experience with multiprotocol internetworks. An understanding of typical routing algorithms, including vector distance, link state, split horizon, and convergence. A detailed understanding of the IP protocol, including addressing, subnetting, and routing protocols such as RIP, IGRP, and OSPF. A recognition of routing and bridging issues in the AppleTalk, IPX, and NetBIOS environments. Experience working with SNA internetworking. Knowledge of WAN protocols including Frame Relay, ISDN, and X.25. An understanding of typical bridging algorithms, including source-route bridging, transparent bridging, and the spanning-tree algorithm. Comprehension of protocol behavior, such as broadcasting, multicasting, keep-alives, flow control, resource discovery, connectionless versus connection-oriented services, connection establishment, and media access methods.

Course Outline

• Internetwork Design Fundamentals
  

  • Design goals
    

  • Design steps
    

  • Hierarchical internetwork model
    

• Campus LAN Design
  

  • Selecting devices for the campus LAN
    

  • Designing switched campus LANs
    

  • Virtual LANs
    

  • ATM solutions
    

  • ATM LAN emulation
    

  • CiscoFusion architecture
    

• IP Network Design
  

  • IP addressing choices
    

  • VLSM
    

  • Multicast addressing
    

  • IP routing
    

  • Routing convergence
    

  • Classless routing and route summarization
    

  • Route redistribution
    

  • OSPF
    

  • IGRP
    

  • Enhanced IGRP
    

• Desktop Protocols
  

  • AppleTalk addressing and zones
    

  • AppleTalk administrative choices
    

  • AppleTalk routing
    

  • IPX design and administrative choices
    

  • IPX routing
    

  • IPX RIP and SAP issues
    

  • IPX NetBIOS
    

  • NetBIOS (NetBEUI) design
    

  • NetBIOS and source-route bridging
    

• WAN Design
  

  • Backbone protocol choices
    

  • Optimizing WAN availability and performance
    

  • Frame Relay design
    

  • Frame Relay support for upper-layer protocols
    

  • Frame Relay routing
    

  • Frame Relay subinterfaces model
    

  • Frame Relay switching
    

  • X.25 design
    

  • ISDN design
    

  • Point-to-Point WAN design
    

  • Asynchronous WAN design
    

  • Dial-on-demand routing
    

• SNA Design
  

  • SNA technology
    

  • Reliable SNA internetworks
    

  • Scalable design models
    

  • Token Ring gateways
    

  • Serial tunneling for SDLC
    

  • SDLLC conversion
    

  • RSRB
    

  • DLSw+
    

  • APPN
    

  • Cisco Channel Interface Processor
    

  • Encapsulation choices
    

  • Prioritization
    

  • LLC2 performance enhancements
    

• Security Issues
  

  • Firewalls and gateways
    

• Internetwork Design Case Studies
  

  • Students work in teams to design realistic internetworks and present them to the class.
    

Cisco Internetwork Troubleshooting

Course length: Four days

Course code: TRN-CIT

This course teaches students how to troubleshoot internetworks that include Cisco equipment. Students learn to use a standard problem-solving model, common network troubleshooting tools, and the diagnostic tools provided with the Cisco software to analyze and resolve network problems in IP, WAN, Novell, and AppleTalk environments.

Who should attend:

Network systems analysts and maintenance personnel responsible for troubleshooting network problems.

Prerequisites:

Cisco SNA Configuration for SNA Administrators (TRN-SNAS) or Advanced Cisco Router Configuration (TRN-ACRC) or the completion of the Router Software Configuration Test offered by Sylvan Prometric Authorized Testing Centers. Students should also have at least six months of working experience with a Cisco-based router internetwork after completing any of the above. Experience and knowledge of internetworking in a Cisco router environment will greatly enhance the students' ability to perform the lab exercises in this predominantly hands-on methodology course.

Course Outline

• Troubleshooting Methodology
  

  • Symptoms, causes, and actions
    

  • Generic problem-solving model
    

• Protocol Characteristics Review
  

  • Connection-oriented versus connectionless
    

  • Ethernet, IEEE 802.3, Token Ring
    

  • FDDI
    

  • Serial protocols
    

  • TCP/IP
    

  • Novell IPX
    

  • AppleTalk
    

• Troubleshooting Tools
  

  • Using router diagnostic tools
    

  • Using CiscoWorks
    

  • Using third-party tools
    

• Cisco Diagnostic Tools
  

  • Interface-specific commands
    

  • Memory and process commands
    

  • Buffer and message logging commands
    

  • Debugging messages
    

  • Fault-tracking commands
    

  • Interconnectivity commands
    

• Hands-on Troubleshooting
  

  • Troubleshooting TCP/IP
    

  • Troubleshooting WAN
    

  • Troubleshooting Novell IPX
    

  • Troubleshooting AppleTalk
    

  • Using Cisco support functions
    

Cisco IOS Update

Course length: Two days

Course code: TRN-IOSU

This course updates students who are already familiar with Cisco internetworking products about the new hardware and software features supported in a new major release of the Cisco Internetwork Operating System (Cisco IOS) software. The new Cisco IOS features are addressed through lecture and exercises.

Who should attend:

Network administrators, internetworking specialists, and technicians who have experience configuring and maintaining Cisco products in a multiprotocol environment.

Prerequisites:

Because this course covers only additive features, students should already have a working knowledge of Cisco software products in a multiprotocol environment. Before attending this course, we recommend that students take any one of the following courses: Introduction to Cisco Router Configuration (TRN-ICRC), Advanced Cisco Router Configuration (TRN-ACRC), Cisco SNA Configuration for SNA Administrators (TRN-SNAS), or Cisco SNA Configuration for Multiprotocol Administrators (TRN-SNAM).

Course Outline for Cisco IOS Release 11.1

• NLSP Route Aggregation
  

• NHRP for IPX
  

• RIP Version 2
  

• VLAN Switching and Routing
  

• NetBEUI over PPP
  

• Modem Auto-configuring
  

• RADIUS
  

• Lock and Key Security
  

• Versatile Interface Processor (VIP)
  

• Multilink PPP
  

• PPP Callback
  

• IP Address Pooling
  

• FRAS BAN Support
  

• Documented Features
  

Course Outline for Cisco IOS Release 11.0

• AppleTalk Multicast---SMRP
  

• SPX Spoofing
  

• Weighted Fair Queuing
  

• Concurrent Routing and Bridging
  

• LAN Emulation
  

• RFC 1577 Classical IP and ARP over ATM
  

• Policy Routing
  

• Access Control Using TACACS+
  

• RSP2
  

• Flash Credit Card Memory
  

• APPN Overview
  

• DLSw+ Enhancements
  

• Channel Interface Processor (CIP)
  

• Documented Features
  

Course Outline for Cisco IOS Release 10.3

• Introduction
  

• Multiple Group Hot Standby Routing
  

• Transparently Bridged Virtual LANs
  

• AutoInstall Overview and AutoInstall Over Frame Relay
  

• IPXWAN and NLSP
  

• Cisco Discovery Protocol
  

• AppleTalk Interenterprise Routing
  

• ISDN and PPP Enhancements
  

• Downstream Physical Unit (DSPU)
  

• SNA Frame Relay Access Support
  

• Flash Memory