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Troubleshooting

Troubleshooting

Troubleshooting


Power On Self Test

When first powered-on, all LEDs are on and a self test automatically begins. Tests are run in reverse numerical order. While a test is running, the column of Personal Ethernet port LEDs with that test number will be off. When the test passes, its LEDs are turned back on and the next test is performed.

Each test lasts only a few seconds, with the exceptions of tests 8 and 9, which last approximately 30 seconds each.

If a test fails, the associated LED column remains off during the remainder of the tests and upon completion of all tests the LED display will remain fixed with the column of LEDs for each passed test turned on and each failed test turned off. When all tests pass, all LEDs are turned off.


Note If tests 13 or 14 fail, the Power-On Self Tests stop immediately. Call your support representative for service.

Table 7-1 displays the tests and the associated port LEDs.

Table 7-1 : Power On Self Tests

Test/Port No. Description Functionality Lost If Failed
14 EPROM All
13 SRAM All
12 NVRAM All
11 Forwarding Engine All
10 Forwarding Engine All
9 DRAM All
8 DRAM All
7 Port Control/ Status All
6 System Timer Interrupt Statistics, LEDs, upgrades, line status
5 Real Time Clock None
4 RS-232 Port Serial interface
3 Watchdog Interrupt None
2 Station Address PROM Unique global MAC address
1 Ports Individual failing ports

The Catalyst 1700 LEDs also facilitate troubleshooting during ongoing operation. Table 7-2 displays the potential problem symptoms, possible causes, and corrective actions.

Table 7-2 : Troubleshooting

Symptom Possible Cause Corrective Action(s)
Link LED does not come on No cable inserted Insert both ends of cable into a device

Device(s) not powered Ensure both devices have power

Wrong cable type Verify cable selection (crossover vs. non-crossover)

Bad cable Replace cable with known good one

LED broken Try another port. Observe LED during Power On Self Test
(General Ethernet port only) Not using RJ-45 connector None, Link LED does not come on when using AUI or BNC connector
(General Ethernet port only) Uplink switch in wrong position Verify correct position for cable used
Power LED does not come on Power switch off Turn on switch

Power cord not connected Plug in both ends of power cord

Fuse blown Replace fuse. If this problem reoccurs, contact Cisco or your authorized reseller

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