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If you are installing the AS5200 Manager application on a UNIX workstation, you can access the Cisco AS5200 package file in two ways: from Cisco Connection Online (CCO), or by using the anonymous file transfer protocol (FTP) service. This chapter describes both ways, and includes these sections:
The tar file (*.tar) includes a ReadMe file and the AS5200 Manager application, which is an electronic network management package file (*.pkg). After you add the package file to CiscoView, you can view and manage the Cisco AS5200 Universal Access Server using CiscoView.
Before adding the Cisco AS5200 package file to CiscoView, make sure of the following:
Cisco Connection Online (CCO), formerly Cisco Information Online (CIO), is the Cisco online support channel.
The following is a quick-reference overview of the steps necessary for downloading a tar file from CCO. Details about these steps are in the sections that follow.
Follow these steps to check the version of CiscoView:
Step 1 From any directory on your workstation, open CiscoView by entering nmcview.
Step 2 Select Help, then About CiscoView. Make sure the version number is 3.1 or later.
Step 3 Proceed to the next section, "Close CiscoView."
One way to close CiscoView is to select File, then Exit from the CiscoView Main window. Closing CiscoView is important! The package file will not install correctly if CiscoView is running during the installation.
Follow these steps to create a cv_pkgs directory:
Step 1 Change to the directory containing the CiscoView application files. This guide refers to this directory as the install_directory. For example: /usr/nms.
Step 2 Create a cv_pkgs subdirectory by entering a command similar to the following:
mkdir cv_pkgs
The cv_pkgs subdirectory is the target directory used when downloading the tar file from CCO.
Step 3 Proceed to the next section, "Change the Default Directory to cv_pkgs."
Follow these steps to change the default directory to cv_pkgs:
Step 1 Enter a command similar to the following at the command line prompt of your workstation:
cd cv_pkgs
Step 2 Proceed to the next section, "Access CCO."
Use a Web browser to access CCO. Depending on the type of network access you have, you can log in as either of the following:
Log in as either a guest or registered user as described in the next sections.
If you are not registered on CCO, you can be granted a special access code to access the AS5200 tar file. Follow these steps to log in as a guest and download the tar file:
Step 1 From a Web browser, access CCO by entering the following URL:
http://www.cisco.com/public/library/spc_req.shtml
Step 2 To get a special access code, contact the Cisco Technical Assistance Center (TAC):
When you call, select the telephone menu option for Technical Support. TAC is part of Technical Support. Ask to be forwarded to the CiscoView support team. You can also send email to tac@cisco.com or cco-team@cisco.com. Ask for a special access code for downloading the AS5200 network management tar file.
Step 3 After obtaining a special access code, at the prompt, enter your special access code.
Step 4 Press OK to pass the security warning message.
Step 5 Optionally, read the ReadMe file. To view the ReadMe file, click the selection button to the left of the ReadMe file. Locate the Execute button and click Execute. (If necessary, use the scroll bar to scroll up to the Execute button.)
Select the server closest to your part of the world. The ReadMe file appears. Print it if you like.
Step 6 If you did not read the ReadMe file, skip to the next step (to select the tar file.)
If you are viewing the ReadMe file, click the Back button twice to return to the CiscoView Update Packages window.
Step 7 Select the tar file by clicking the button to the left of the tar file you want to download.
The tar file contains the package file (*.pkg) and associated ReadMe file.
Step 8 Locate the Execute button and click Execute. (If necessary, use the scroll bar to scroll up to the Execute button.)
Step 9 Follow the instructions on the screen to confirm the transfer. Select United States (San Jose), European (Amsterdam), or China (Beijing), or the server closest to your part of the world.
Step 10 Depending on your browser, click the Save File button, or select the File menu, then Save As. You might be prompted to save the file to your workstation, with a message like "Choose How to Handle," or "Save As." Again, depending on your browser, a Filter window might appear with Directories, Files, and Selection sections.
By default, your home directory is selected as the target directory for the tar file download. We recommend that you download the tar file to the cv_pkgs directory on your workstation.
Step 11 If the Filter window appears, complete this step. In the Selection section of the Filter window, enter the complete destination path and filename of the tar file to be downloaded. For example:
/usr/nms/cv_pkgs/AS5200.cv311.P2-0.tar
Step 12 After the file is downloaded, close the Web browser window.
Step 13 Proceed to the section "Untar the Tar File."
Follow these steps to log in as a registered user:
Step 1 From a Web browser, access CCO by entering the following URL:
http://www.cisco.com
Step 2 To access the Software Image Library directly, enter the following URL:
http://www.cisco.com/kobayashi/Library_root.shtml
Step 3 At the prompts, enter your CCO user ID and password. The password might be your e-mail password.
Step 4 Proceed to the next section.
This section applies to only registered users. To download the tar file onto your workstation, use Method A or B described next.
This section applies to only registered users. Follow these steps to download the tar file from the CCO software library.
Step 1 Access the CCO Software Image Library as described in the previous "Logging in as a Registered User of CCO" section.
Step 2 Scroll down to the Network Management Products section.
Step 3 Select CiscoView Upgrade Planner.
Step 4 Select CiscoView 3.1.1 Software Update Packages.
Step 5 Optionally, read the ReadMe file. To view the ReadMe file, click the selection button to the left of the ReadMe file. Locate the Execute button and click Execute. (If necessary, use the scroll bar to scroll up to the Execute button.) Select the server closest to your part of the world. The ReadMe file appears. Print it if you like.
Step 6 If you did not read the ReadMe file, skip to the next step (to select the tar file.)
If you are viewing the ReadMe file, click the Back button twice to return to the CiscoView Update Packages window.
Step 7 Select the tar file by clicking the button to the left of the tar file you want to download.
The x-x is the version number of the tar file. The tar file contains the package file (*.pkg) and associated ReadMe file.
Step 8 Locate the Execute button and click Execute. (If necessary, use the scroll bar to scroll up to the Execute button.)
Step 9 Select United States (San Jose), European (Amsterdam), or China (Beijing), or the server closest to your part of the world.
Step 10 At the prompt, reenter your password.
Step 11 Depending on your browser, click the Save File button, or select the File menu, then Save As. You might be prompted to save the file to your workstation, with a message like "Choose How to Handle," or "Save As." Again, depending on your browser, a Filter window might appear, with Directories, Files, and Selection sections.
Download the tar file to the cv_pkgs directory on your workstation.
Step 12 If the Filter window appears, complete this step. In the Selection section of the Filter window, enter the complete destination path and filename of the tar file to be downloaded. For example:
/usr/nms/cv_pkgs/AS5200.cv311.P2-0.tar
Step 13 After the file is downloaded, close the Web browser window.
Step 14 Proceed to the section "Untar the Tar File."
This section applies to only registered users. Follow these steps to download the tar file from the CIO FTP server:
Step 1 Access CCO as described in the previous "Logging in as a Registered User of CCO" section.
Step 2 Enter the following in the URL field to go to the CIO FTP server:
Step 3 Select the file that begins with AS5200.cv311...
Depending on your browser, click the Save File button, or select the File menu, then Save As. You might be prompted to save the file to your workstation, with a message like "Choose How to Handle," or "Save As." Again, depending on your browser, a Filter window might appear, with Directories, Files, and Selection sections.
By default, your home directory is selected as the target directory for the tar file download. We recommend that you download the tar file to the cv_pkgs directory on your workstation.
Step 4 If the Filter window appears, complete this step. In the Selection section of the Filter window, enter the complete destination path and filename of the tar file to be downloaded. For example:
/usr/nms/cv_pkgs/AS5200.cv311.P2-0.tar
Step 5 After the file is downloaded, close the Web browser window.
Step 6 Proceed to the next section, "Untar the Tar File."
Follow these steps to untar the tar file:
Step 1 Enter the following in the cv_pkgs directory on your workstation:
tar -xvf tar_file_name
tar_file_name is the name of your tar file. For example:
tar -xvf AS5200.cv311.P2-0.tar
The package file (*.pkg) and the associated ReadMe file are untarred.
Step 2 Proceed to the next section, "Add the Package File to CiscoView."
Follow these steps to add the package file (*.pkg) to CiscoView:
Step 1 Check the environment variable by entering the following from any directory:
env
The reply should include NMSROOT.
Step 2 If NMSROOT does not appear in the reply, set the NMSROOT environment variable by entering the following from any directory:
setenv NMSROOT install_directory
install_directory is the directory containing the recommended cv_pkgs subdirectory and the CiscoView application files. For example: /usr/nms.
Step 3 Log in as root. One way to do this is to enter the following:
su root
A prompt for your password appears; enter the root password.
To check that you are properly logged in, enter the following:
whoami
If the response is root, you are logged in as root, and you are a superuser.
Step 4 Add the package file to CiscoView by entering the following in the cv_pkgs directory:
$NMSROOT/bin/cvinstall AS5200.pkg
AS5200.pkg is the name of the package file.
The cvinstall install script installs the Cisco AS5200 package file from the cv_pkgs directory.
If errors appear, see the next section, "Installation Troubleshooting."
You are finished with the installation. Optionally, you can check the log file as described in the section, "Check the cvinstall.log File."
The following errors might appear if CiscoView is running while attempting to add the package file to CiscoView:
Error in creating file mib.dat
ERROR: xxxxx ciscoProducts: no such object xxxx
If these errors appear or errors similar to these errors, close CiscoView and add the package file again.
If problems occur during the installation, you can check the log file (cvinstall.log) in your install_directory, which contains the application files. For example: /usr/nms.
After you check the log file, proceed to Chapter 4, "Starting the AS5200 Manager," for launching information.
This section describes another way to download the tar file to a UNIX workstation, using the anonymous FTP service. Customers with a SmartNet contract can download the tar file using the Cisco anonymous FTP service from the UNIX command line.
The following is a quick-reference overview of the steps necessary for downloading a tar file. Details about these steps are in the sections that follow.
All of the following steps must be completed to properly download using the FTP service:
Follow these steps to check the version:
Step 1 From any directory on your workstation, open CiscoView by entering nmcview.
Step 2 Select Help, then About CiscoView. Make sure the version number is 3.1 or later.
Step 3 Proceed to the next section, "Close CiscoView."
One way to close CiscoView is to select File, then Exit from the CiscoView Main window. Closing CiscoView is important! The package file will not install correctly if CiscoView is running during the installation.
Follow these steps to create a cv_pkgs directory:
Step 1 Change to the directory containing the CiscoView application files. This guide refers to this directory as the install_directory. For example: /usr/nms.
Step 2 Create a cv_pkgs subdirectory by entering a command similar to the following:
mkdir cv_pkgs
The cv_pkgs subdirectory is the target directory used when downloading the tar file from CCO.
Step 3 Proceed to the next section, "Change the Default Directory to cv_pkgs."
Follow these steps to change the default directory to cv_pkgs:
Step 1 Enter a command similar to the following at the command line prompt of your workstation:
cd cv_pkgs
Step 2 Proceed to the next section, "Download the Tar File."
Follow these steps to download the tar file:
Step 1 Enter the following:
ftp www.cisco.com
(If you are installing from within Cisco, enter pftp www.cisco.com.)
Step 2 When prompted for Name, enter your user ID, which is typically your name. Your user ID is associated with your SmartNet contract.
If you do not have a user ID, are not registered on CCO, and do not have a SmartNet contract, you need to get a special access code. Customers can be granted a special access code by contacting the Cisco Technical Assistance Center (TAC):
When you call, select the telephone menu option 1. TAC is part of Technical Support (option 1). Ask to be forwarded to the CiscoView support team.You can also send email to tac@cisco.com.
After obtaining a special access code, enter it when prompted.
Step 3 When prompted for your password, enter your password. The password might be your e-mail password.
The ftp> prompt appears.
Step 4 Enter the following command line to go to the tar file location:
cd cisco/netmgmt/ciscoview/3.1.1/packages
Step 5 Enter ls to list the files in the directory.
A typical filename is AS5200.cv311.Px-x.tar. The x-x is the version number of the tar file. The tar file contains the package file (*.pkg) and associated ReadMe file.
Step 6 Enter the following get command line to download the tar file to your UNIX workstation. For example:
get AS5200.cv311.P2-0.tar
Step 7 To quit the FTP application and return to the UNIX prompt, enter the following:
quit
Step 8 Proceed to the next section, "Untar the Tar File."
Follow these steps to untar the tar file:
Step 1 Enter the following in the cv_pkgs directory on your workstation:
tar -xvf tar_file_name
tar_file_name is the name of your tar file. For example:
tar -xvf AS5200.cv311.P2-0.tar
The package file (*.pkg) and associated ReadMe file are untarred.
Step 2 Proceed to the next section, "Add the Package File to CiscoView."
Follow these steps to add the package file (*.pkg) to CiscoView:
Step 1 Check the environment variable by entering the following from any directory:
env
The reply should include NMSROOT.
Step 2 If NMSROOT does not appear in the reply, set the NMSROOT environment variable by entering the following from any directory:
setenv NMSROOT install_directory
install_directory is the directory containing the recommended cv_pkgs subdirectory and the CiscoView application files. For example: /usr/nms.
Step 3 Log in as root. One way to do this is to enter the following:
su root
A prompt for your password appears; enter the root password.
To check that you are properly logged in, enter the following:
whoami
If the response is root, you are logged in as root, and you are a superuser.
Step 4 Add the package file to CiscoView by entering the following in the cv_pkgs directory:
$NMSROOT/bin/cvinstall AS5200.pkg
AS5200.pkg is the name of the package file.
The cvinstall install script installs the Cisco AS5200 package file from the cv_pkgs directory.
If errors appear, see the next section, "Installation Troubleshooting."
You are finished with the installation. Optionally, you can check the log file described in the section, "Check the cvinstall.log File."
The following errors might appear if CiscoView is running while attempting to add the package file to CiscoView:
Error in creating file mib.dat
ERROR: xxxxx ciscoProducts: no such object xxxx
If these errors appear or errors similar to these errors, close CiscoView and add the package file again.
If problems occur during the installation, you can check the log file (cvinstall.log) in your install_directory, which contains the CiscoView application files. For example: /usr/nms.
After you check the log file, proceed to Chapter 4, "Starting the AS5200 Manager," for launching information.
You can rerun the cvinstall script at any time to reinstall the Cisco AS5200 package file.
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